Consumer_Action_Taskforce

Microsoft: Family 365 subscripcion forced upsell: Difference between revisions

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{{Merge|The incident described in this page is already described in the Microsoft office 365 page. This should either be incorporated in that section along with the proper sourece, or the incident should be expanded upon here and linked from the product page.|[[Microsoft Office 365]]}}
{{Merge|The incident described in this page is already described in the Microsoft office 365 page. This should either be incorporated in that section along with the proper source, or the incident should be expanded upon here and linked from the product page.|[[Microsoft Office 365]]}}
microsoft changed the lowest subscripcion tier feachures (and price) into that one above and made "Classic" tier in place of the old one and did not marcet it at all
Microsoft changed the lowest subscription tier features (and price) into the tier above, and created a "Classic" tier in place of the old one. This change was not marketed.


$79.99 -> $104.99 + Copilot spyware
$79.99 -> $104.99 + Copilot  


==Background==
==Background==
{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}
{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}
Microsoft just forced a change of subscripcion tier and made a "Classic" tier in place of the old one with is the same as the one before,
Microsoft forced a change of subscription tier, to one which is more expensive. They made a "Classic" tier in place of the old one, which replaces the old tier.


==forced up sell ==
==Forced upsell ==
Microsoft just forced a change of subscripcion tier to one above (likely to make users have Copilot)
Microsoft forced a change of subscription tier to the one above, likely to make users have Copilot.<ref name="video-explanation">
 
{{cite web
explenation https://youtu.be/eYVPThx7yss?si=bNCeejg1iwsNMYJo&t=181
|author=Atomic Shrimp
|title=Microsoft’s Sneaky Forced-Upsell to 365 Users; If You Don’t Need/Want Copilot, Don’t Pay for It
|url=https://www.youtube.com/watch?v=eYVPThx7yss
|website=Youtube
|date=25 Jan 2025
|access-date=25 Feb 2025
|url-status=live
|archive-url=https://web.archive.org/web/20250225115451/https://www.youtube.com/watch?v=eYVPThx7yss%2A
|archive-date=25 Feb 2025
}}</ref>


===[Company]'s response===
===[Company]'s response===
Retrieved from "https://consumerrights.wiki/wiki/Microsoft:_Family_365_subscripcion_forced_upsell"