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Spyder5 device no longer able to be installed (but still works for those who have it already installed): Difference between revisions

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Created page with "{{IncidentCargo |StartDate=2016 |EndDate=2016 |Status=Active |ArticleType=Product |Description=Datacolor, which producers monitor calibration tools, is taking offline the DRM service used to allow installs of the software. }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}} ==References== {{reflist}} {{Ph-I-C}}"
 
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|ArticleType=Product
|ArticleType=Product
|Description=Datacolor, which producers monitor calibration tools, is taking offline the DRM service used to allow installs of the software.
|Description=Datacolor, which producers monitor calibration tools, is taking offline the DRM service used to allow installs of the software.
}}
}}Dear Customer,
{{Ph-I-Int}}
 
We want to remind you that support for your Spyder (including Spyder5 and earlier models) is ending July 19, 2026.
 
What this means for you after July 19th:
 
* You won’t be able to install your Spyder on new computers
* Our support team will no longer support issues on Spyder5 and older devices
* You can still use your Spyder on currently installed computers
 
We invite you to join the 4,000+ photographers and creators who have already upgraded to our most advanced Spyder platform, delivering improved performance, enhanced compatibility, and strengthened security - and for a limited time, you can '''make the switch for 50% off.'''
 
Thank you for being part of the Spyder community.
 
Warm regards,
 
'''The Datacolor Team'''{{Ph-I-Int}}
==Background==
==Background==
{{Ph-I-B}}
{{Ph-I-B}}

Revision as of 20:16, 17 June 2026

Dear Customer,

We want to remind you that support for your Spyder (including Spyder5 and earlier models) is ending July 19, 2026.

What this means for you after July 19th:

  • You won’t be able to install your Spyder on new computers
  • Our support team will no longer support issues on Spyder5 and older devices
  • You can still use your Spyder on currently installed computers

We invite you to join the 4,000+ photographers and creators who have already upgraded to our most advanced Spyder platform, delivering improved performance, enhanced compatibility, and strengthened security - and for a limited time, you can make the switch for 50% off.

Thank you for being part of the Spyder community.

Warm regards,

The Datacolor Team

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