Elgato forces Stream Deck users to sign up: Difference between revisions

Revision as of 22:35, 16 August 2025

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Elgato has removed the option to download or update plugins from their marketplace for their product, Stream Deck, without an Elgato account. Following this change, Stream Deck users must have an account to add content to their device this way.

Background

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Until Stream deck software version 6.4, user could install any plugins without account. With 6.4 update plugin installation process changed. Company provides instructions for that on their support side.

[Incident]

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Elgato's response

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They allow for plugin side-load. It's inconvenient and sometimes impossible to do. In order to do so, developer has to release plugin via different channel than marketplace, e.g. GitHub.

Lawsuit

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Claims

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Rebuttal

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Outcome

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Consumer response

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References

https://marketplace.elgato.com/learn/announcements/stream-deck-marketplace-questions-answered

https://www.reddit.com/r/elgato/comments/17mqcda/updating_plugins_on_stream_deck_64_without_an/

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 {{StubNotice}}
-Elgato, business behind Stream deck removed ability to download or update plugins without an account. After change, user have to have an account in order to get any new content in user friendly way.
+Elgato has removed the option to download or update plugins from their marketplace for their product, Stream Deck, without an Elgato account. Following this change, Stream Deck users must have an account to add content to their device this way.
 ==Background==
 {{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}