DAZN: Difference between revisions
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[https://en.wikipedia.org/wiki/DAZN '''DAZN'''] is a British-owned entertainment platform for sports broadcasting and streaming. | [https://en.wikipedia.org/wiki/DAZN '''DAZN'''] is a British-owned entertainment platform for sports broadcasting and streaming.<!-- Need a longer preamble here --> | ||
== | == Consumer impact summary == | ||
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable): | |||
* User Freedom | |||
* User Privacy | |||
* Business Model | |||
* Market Control}} | |||
=== Cancellation difficulties === | ==Anti-consumer practices== | ||
===Cancellation difficulties and forced arbitration=== | |||
DAZN proposes that you can both sign up and cancel your subscription to streaming services at any time. Members will find, however, that once the 30-day trial has ended, they are locked into a subscription service, credit-card information was required when signing up for services.<ref>https://www.reddit.com/r/Boxing/comments/1e3jt8w/dazn_makes_canceling_difficult/</ref><ref>https://forums.azbilliards.com/threads/dazn-wont-let-me-cancel.524423/</ref> The [[terms of service]] of DAZN contain a [[forced arbitration]] agreement wherein by subscribing you waive all rights to any compensation by any [[Class action lawsuit|class-action lawsuit]]. (See lines '''17. Mandatory Individual Arbitration''').<ref>https://web.archive.org/web/20240815150309/https://help.dazn.com/hc/en-us/articles/16391473315101-Terms-of-Use</ref> | DAZN proposes that you can both sign up and cancel your subscription to streaming services at any time. Members will find, however, that once the 30-day trial has ended, they are locked into a subscription service, credit-card information was required when signing up for services.<ref>https://www.reddit.com/r/Boxing/comments/1e3jt8w/dazn_makes_canceling_difficult/</ref><ref>https://forums.azbilliards.com/threads/dazn-wont-let-me-cancel.524423/</ref> The [[terms of service]] of DAZN contain a [[forced arbitration]] agreement wherein by subscribing you waive all rights to any compensation by any [[Class action lawsuit|class-action lawsuit]]. (See lines '''17. Mandatory Individual Arbitration''').<ref>https://web.archive.org/web/20240815150309/https://help.dazn.com/hc/en-us/articles/16391473315101-Terms-of-Use</ref> | ||
Signing up for the service is a short process. Trying to unsubscribe from the service requires you to talk to an in-house agent. These agents appear to never be available. The only recourse a customer has to prevent monthly charges from DAZN is to cancel all charges being put on the account from that vendor. | Signing up for the service is a short process. Trying to unsubscribe from the service requires you to talk to an in-house agent. These agents appear to never be available. The only recourse a customer has to prevent monthly charges from DAZN is to cancel all charges being put on the account from that vendor. | ||
== See also == | ==See also== | ||
* [[Forced arbitration]] | *[[Forced arbitration]] | ||
* [[Click-to-cancel]] | *[[Click-to-cancel]] | ||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:DAZN]] | [[Category:DAZN]] | ||