Deep Cycle Systems: Difference between revisions
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{{Hatnote|Main article:[[DCS sues Small YouTuber for accurate product review showing battery issues & misleading warranty]]}} | {{Hatnote|Main article:[[DCS sues Small YouTuber for accurate product review showing battery issues & misleading warranty]]}} | ||
On August 16, 2023, Australian YouTuber [https://www.youtube.com/@AlloffroadAu AlloffroadAu] uploaded a [https://youtu.be/vRcSPuBob-I review] on DCS' [https://www.deepcyclesystems.com.au/product/dcs-12v-50ah-lithium/ 12v 50ah LiFePo4 lithium battery], mentioning the short longevity and substantial decline in performance after preforming a capacity test. They also made a [https://youtu.be/vRcSPuBob-I followup video regarding DCS' questionable history]. Both videos were set to private following legal threats from DCS.{{Citation needed}} | On August 16, 2023, Australian YouTuber [https://www.youtube.com/@AlloffroadAu AlloffroadAu] uploaded a [https://youtu.be/vRcSPuBob-I review] on DCS' [https://www.deepcyclesystems.com.au/product/dcs-12v-50ah-lithium/ 12v 50ah LiFePo4 lithium battery], mentioning the short longevity and substantial decline in performance after preforming a capacity test. They also made a [https://youtu.be/vRcSPuBob-I followup video regarding DCS' questionable history]. Both videos were set to private following legal threats from DCS.{{Citation needed}}<!-- Information about there being 2 videos is from: https://youtu.be/d37BG0O0mFk --> | ||
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AlloffroadAu reports that 30–50% of the storage capacity is lost in the first several years.{{Citation needed}}They also point out that DCS states that battery capacity will be significantly reduced after traveling a certain distance, but that they also don't mention this in their warranty policy. | AlloffroadAu reports that 30–50% of the storage capacity is lost in the first several years.{{Citation needed}}They also point out that DCS states that battery capacity will be significantly reduced after traveling a certain distance, but that they also don't mention this in their warranty policy. <!-- 30-50% figure is from: https://youtu.be/_QNMVMlx48E?t=131 --> | ||
<!-- 30-50% figure is from: https://youtu.be/_QNMVMlx48E?t=131 --> | |||
===Hidden warranty policy update=== | ===Hidden warranty policy update=== | ||
DCS' warranty policy claims that:<ref>https://www.deepcyclesystems.com.au/shipping-return-policy/</ref> | DCS' warranty policy claims that:<ref>https://www.deepcyclesystems.com.au/shipping-return-policy/</ref><!-- It says "fails to deliver less than X% of it's rated capacity", which is confusing. --> | ||
*For 'normal installations', batteries that fail to deliver 80% of its rated capacity are covered. | *For 'normal installations', batteries that fail to deliver 80% of its rated capacity are covered. | ||
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*This policy was last updated June 14, 2021. | *This policy was last updated June 14, 2021. | ||
This has been the case since November 7, 2023<ref name=":0">https://webarchive.nla.gov.au/awa/20231107111343/https://www.deepcyclesystems.com.au/shipping-return-policy/</ref> according to [https://trove.nla.gov.au/ Trove], a web archiving service ran by the [[wikipedia:National_Library_of_Australia|National Library of Australia]]. However, Trove shows that on March 9, 2023,<ref name=":1">https://webarchive.nla.gov.au/awa/20230309064156/https://www.deepcyclesystems.com.au/shipping-return-policy/</ref> the exception for installations in engine bays/compartments didn't exist, contradicting DCS's statement that their policy was last updated in 2021. <!-- Well, Trove is "a collaboration between the National Library of Australia and hundreds of Partner organisations around Australia" according to their homepage at https://trove.nla.gov.au/. Is this important to point out though? --> | This has been the case since November 7, 2023<ref name=":0">https://webarchive.nla.gov.au/awa/20231107111343/https://www.deepcyclesystems.com.au/shipping-return-policy/</ref> according to [https://trove.nla.gov.au/ Trove], a web archiving service ran by the [[wikipedia:National_Library_of_Australia|National Library of Australia]]. However, Trove shows that on March 9, 2023,<ref name=":1">https://webarchive.nla.gov.au/awa/20230309064156/https://www.deepcyclesystems.com.au/shipping-return-policy/</ref> the exception for installations in engine bays/compartments didn't exist, contradicting DCS's statement that their policy was last updated in 2021. <!-- Well, Trove is "a collaboration between the National Library of Australia and hundreds of Partner organisations around Australia" according to their homepage at https://trove.nla.gov.au/. Is this important to point out though? --> | ||