Samsung: Difference between revisions

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Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. However, Samsung's Anti-consumer, and Anti-competitive business practices have raised numerous concerns over the years.

Summary of Anti-consumer practices

Samsung has been criticized for its anti-consumer practices, including opposing pro-consumer legislation in the United States. The Company also retroactively implemented forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software, limiting users' legal power. Samsung also imposes strict conditions on its "authorized" repair vendors, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.

Other allegations include unethical practices like paying technicians to deliberately damage customers' TVs with tools to void warranties, and astroturfing online.

References

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-Samsung is a company incorporated long ago and is now bedded in its country, South Korea's economy, courtesy of making everything from smart rings to oil tankers.
+Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. However, Samsung's Anti-consumer, and Anti-competitive business practices have raised numerous concerns over the years.
 === Summary of Anti-consumer practices ===
-Samsung has campaigned against pro-consumer legislation in America, retroactively enforced forced arbitration in a mid-cycle update to its OneUI 5 Android skin, and placed egregious requirements on "authorised" repair vendors, including to fully dismantle and then hand write a letter asking to work on a device that has one non-genuine part inside of it. They also pay technicians to scratch peoples' TV's to scam them out of warranties and then further will illegally strike down video evidence of this being done to weasel out of liability for it.
+Samsung has been criticized for its anti-consumer practices, including opposing pro-consumer legislation in the United States. The Company also retroactively implemented forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software, limiting users' legal power. Samsung also imposes strict conditions on its "authorized" repair vendors, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.
-On that vein, whether or not it's true, Samsung now have a few times been accused of astroturfing- particularly on the social platform reddit.
+Other allegations include unethical practices like paying technicians to deliberately damage customers' TVs with tools to void warranties, and astroturfing online.
+== References ==
+# https://www.youtube.com/watch?v=cyWlACuhqNg
+# https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/
+# https://www.ibtimes.com/samsung-caught-astroturfing-taiwanese-ftc-fines-galaxy-s4-maker-340000-fake-negative-reviews-htc
 [[Category:Companies]]
 [[Category:Samsung]]
 [[Category:Articles in need of additional work]]