Blink: Difference between revisions

According to the privacy policy, users are allowed to delete their accounts through the app and manage customer support's temporary access to cameras during calls. In November 2020, [[Mozilla]] reviewed the Blink system's privacy features and gave it a neutral rating.<ref>{{Cite web|url=https://foundation.mozilla.org/en/privacynotincluded/blink-security-cameras/|title=Blink Security Cameras|work=Mozilla Foundation|date=2020-11-08|access-date=2025-03-17|archive-url=https://web.archive.org/web/20241207170712/https://foundation.mozilla.org/en/privacynotincluded/blink-security-cameras/|archive-date=2024-12-07|url-status=live}}</ref>

In 2017, Blink cameras were free to use, though an optional "Blink Seecurity" system could be bought for $9.99/m or $19.99/m depending on the monitoring option.<ref>{{Cite web|url=https://www.theverge.com/circuitbreaker/2017/1/2/14052292/blink-camera-seecurity-price-date|title=Little Blink camera expands into whole-home security, for a price|first=Thomas|last=Ricker|work=TheVerge|date=2017-01-02|access-date=2025-03-17|archive-url=https://web.archive.org/web/20241208013316/https://www.theverge.com/circuitbreaker/2017/1/2/14052292/blink-camera-seecurity-price-date|archive-date=2024-12-08|url-status=live}}</ref> The $90 million acquisition by Amazon was mostly in part to obtain the “energy-efficient processor technology” and to differentiate from other smart home companies with 2-year battery life for cameras.<ref>{{Cite web|url=https://www.geekwire.com/2019/amazons-blink-unveils-new-security-camera-proprietary-chip-enables-two-year-battery-life/|title=Amazon’s Blink unveils new security camera with ‘exclusive’ chip and two-year battery life|first=Todd|last=Bishop|date=2019-05-09|access-date=2025-03-17|work=GeekWire|archive-url=https://web.archive.org/web/20240306095929/https://www.geekwire.com/2019/amazons-blink-unveils-new-security-camera-proprietary-chip-enables-two-year-battery-life/|archive-date=2024-03-06|url-status=live}}</ref>

 

As of 2021, the business model of Blink is to convince users to spend monthly or yearly on a Blink subscription plan.<ref name="SubAmazon">{{Cite web|url=https://www.amazon.com/Blink-Plus-Plan-monthly-auto-renewal/dp/B08JHCVHTY|title=Blink Subscription Plus Plan with monthly auto-renewal|work=Amazon|access-date=2025-03-15|archive-url=https://web.archive.org/web/20250211004340/https://www.amazon.com/Blink-Plus-Plan-monthly-auto-renewal/dp/B08JHCVHTY|archive-date=2025-02-11|url-status=live}}</ref> Before the introduction of subscriptions, Blink's business model under Amazon was to entice customers with the free cloud storage and long battery life to increase the user-base for the future implementation of a subscription.<ref>{{Cite web|url=https://www.amazon.com/Blink-XT2-Outdoor-Security-included/dp/B096ZZ923V|title=Blink XT2 Outdoor/Indoor Smart Security Camera with cloud storage included, 2-way audio, 2-year battery life – 2 camera kit (Used Condition) |work=Amazon|access-date=2025-03-17|archive-url=https://web.archive.org/web/20210908232302/https://www.amazon.com/Blink-XT2-Outdoor-Security-included/dp/B096ZZ923V?smid=A1KWJVS57NX03I&linkCode=sl1&tag=achrafourahoa-20&linkId=2ecbff960d0de3882b6c61a323b5e943&language=en_US&ref_=as_li_ss_tl|archive-date=2021-09-08|url-status=dead}}</ref>

With the release of the Outdoor 3 and Mini<ref>{{Cite web|url=https://www.techhive.com/article/578452/the-blink-mini-indoor-camera-is-blinks-least-expensive-cam-yet.html|title=The new $35 Blink Mini indoor camera is Blink’s least expensive cam yet|first=Ben|last=Patterson|work=Tech Hive|date=2020-04-02|access-date=2025-03-10|archive-url=https://web.archive.org/web/20220524034607/https://www.techhive.com/article/578452/the-blink-mini-indoor-camera-is-blinks-least-expensive-cam-yet.html|archive-date=2022-05-24|url-status=live}}</ref> in 2020, Blink began switching from a free cloud model to a subscription system (later finalized in early 2021<ref>{{Cite web|url=https://www.techhive.com/article/579287/blink-announces-new-storage-options.html|title=Amazon’s Blink offers new storage options for its home security camera line|first=Micheal|last=Brown|work=Tech Hive|date=2021-03-19|access-date=2025-03-10|archive-url=https://web.archive.org/web/20220122142210/https://www.techhive.com/article/579287/blink-announces-new-storage-options.html|archive-date=2022-01-22|url-status=live}}</ref>). The "basic plan" only allows 1 device per account ($3/m or $30/y<ref name="SubAmazon" />), while the "plus plan" allows for unlimited devices and includes an extended device warranty ($10/m or $100/y<ref name="SubAmazon" />).<ref>{{Cite web|url=https://support.blinkforhome.com/en_GB/subscriptions/purchase-blink-subscription-plan|title=Purchasing and Managing Blink Subscription Plans (US) |work=Blink|access-date=2025-03-15|archive-url=https://archive.ph/Y8YOv|archive-date=2025-03-15|url-status=live}}</ref> Previous accounts with Indoor, XT, or XT2 devices were given "legacy" status, which allowed for 7,200 seconds of free cloud storage per sync module.<ref>{{Cite web|url=https://support.blinkforhome.com/en_GB/using-your-camera/blink-storage-options|title=Blink Storage Options|work=Blink|access-date=2025-03-15|archive-url=https://archive.ph/Ctoav|archive-date=2025-03-15|url-status=live}}</ref> Some users with legacy accounts have had issues where the app would have users on a "30 day trial period" when upgrading cameras.<ref>{{Cite web|url=https://www.reddit.com/r/blinkcameras/comments/16gft91/is_legacy_account_gone/|title=Is legacy account gone? : r/blinkcameras|author=u/SandiB14|work=Reddit|archive-url=https://archive.ph/eOPNd|archive-date=2025-03-10|url-status=live}}</ref>

Users have complained the app forces you into purchasing a subscription even with local storage, with one user alleging without one they cannot filter clips, cannot have stable doorbell live views, and clip names on the Sync Module 2 local storage are random numbers instead of dates, though others have reported different experiences without a subscription.<ref>{{Cite web|url=https://www.reddit.com/r/blinkcameras/comments/yvqzz6/the_truth_about_blink_without_a_subscription/|title=The Truth about Blink without a subscription. : r/blinkcameras|author=u/sonnythemoney|work=Reddit|date=2022-11-15|access-date=2025-03-10|archive-url=https://archive.ph/H1l6D|archive-date=2025-03-10|url-status=live}}</ref>

For older cameras such as the Indoor, XT, and XT2, the local storage option for the Sync Module 2 cannot be utilized.<ref name="localstorage">{{Cite web|url=https://support.blinkforhome.com/en_GB/using-your-sync-module/sync-module-2-local-storage-operation|title=Blink Storage Options|work=Blink|access-date=2025-03-15|archive-url=https://archive.ph/YEe0k|archive-date=2025-03-15|url-status=live}}</ref> The local storage only exists for the Outdoor 3 and 4 model cameras on the Sync Module 2, with the maximum amount of attached storage being 256gb.<ref name="localstorage" /> Although the inclusion of previous camera models in local storage can be changed with a software update, that has not occurred.