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{{InfoboxCompany
{{InfoboxCompany
| Name = Miele
| Name = Miele
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Founded in 1899, '''[[Wikipedia:Miele|Miele]]''' is a German manufacturer of domestic appliances and commercial equipment.  
Founded in 1899, '''[[Wikipedia:Miele|Miele]]''' is a German manufacturer of domestic appliances and commercial equipment.


==Proprietary smart-home ecosystem==
==Consumer-impact summary==
====Freedom====
====Privacy====
====Business model====
====Market control====
==Incidents==
===Proprietary smart-home ecosystem===
Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.<ref>{{Cite web |title=Miele |url=https://csa-iot.org/members/search/?m_keywords=miele |access-date=20 Mar 2025 |website=CSA}}</ref>  
Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.<ref>{{Cite web |title=Miele |url=https://csa-iot.org/members/search/?m_keywords=miele |access-date=20 Mar 2025 |website=CSA}}</ref>  


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Miele devices do not offer any official local API and instead require a connection to Miele's cloud service for any form of integration or app control to work. However, recent efforts of the [https://github.com/akappner/MieleRESTServer MieleRESTServer project] seem to have had success in controlling some devices via the local network through unofficial means.  
Miele devices do not offer any official local API and instead require a connection to Miele's cloud service for any form of integration or app control to work. However, recent efforts of the [https://github.com/akappner/MieleRESTServer MieleRESTServer project] seem to have had success in controlling some devices via the local network through unofficial means.  


==Miele app incident==
===Miele app incident (2021)===
With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features<ref>{{Cite web |title=TwinDos detergent container levels no longer editable on new Miele home app? |url=https://www.reddit.com/r/Miele/comments/ph4udc/twindos_detergent_container_levels_no_longer/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1 |url-status=live |access-date=20 Mar 2025 |website=[[Reddit]]}}</ref> such as:
With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features<ref>{{Cite web |title=TwinDos detergent container levels no longer editable on new Miele home app? |url=https://www.reddit.com/r/Miele/comments/ph4udc/twindos_detergent_container_levels_no_longer/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1 |url-status=live |access-date=20 Mar 2025 |website=[[Reddit]]}}</ref> such as:


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These functions came back slowly in 2022 after lots of negative feedback from users.
These functions came back slowly in 2022 after lots of negative feedback from users.


==Forced updates==
===Forced updates (2022)===
A user on X has reported that their dishwasher refuses to start unless the user run an update which the device has found after being connected to a WiFi.<ref>{{Cite web |last=@isislovecruft |date=31 Jan 2022 |title=my dishwasher won’t start until i let it update its firmware over the wifi |url=https://x.com/isislovecruft/status/1487947074901463040 |url-status=live |access-date=19 Mar 2025 |website=[[X]]}}</ref>
A user on X has reported that their dishwasher refuses to start unless the user run an update which the device has found after being connected to a WiFi.<ref>{{Cite web |last=@isislovecruft |date=31 Jan 2022 |title=my dishwasher won’t start until i let it update its firmware over the wifi |url=https://x.com/isislovecruft/status/1487947074901463040 |url-status=live |access-date=19 Mar 2025 |website=[[X]]}}</ref>
==Products==


==References==
==References==
<references />
<references />
[[Category:Miele]]
[[Category:Miele]]

Revision as of 00:47, 21 March 2025

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Miele
Basic information
Founded 1899
Legal structure Private
Industry Manufacturing
Official website https://miele.com/


Founded in 1899, Miele is a German manufacturer of domestic appliances and commercial equipment.

Consumer-impact summary

Freedom

Privacy

Business model

Market control

Incidents

Proprietary smart-home ecosystem

Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.[1]

Instead Miele offers its own protocol which is difficult to set up, needs a Miele Developer Account[2] and is only practical for technically experienced users.

Miele devices do not offer any official local API and instead require a connection to Miele's cloud service for any form of integration or app control to work. However, recent efforts of the MieleRESTServer project seem to have had success in controlling some devices via the local network through unofficial means.

Miele app incident (2021)

With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features[3] such as:

  • The washing assistant
  • The ability to view the remaining detergent in washing machines.

These functions came back slowly in 2022 after lots of negative feedback from users.

Forced updates (2022)

A user on X has reported that their dishwasher refuses to start unless the user run an update which the device has found after being connected to a WiFi.[4]

Products

References

  1. "Miele". CSA. Retrieved 20 Mar 2025.
  2. "Miele 3rd Party API Version 1.0.7". Miele. Retrieved 20 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
  3. "TwinDos detergent container levels no longer editable on new Miele home app?". Reddit. Retrieved 20 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
  4. @isislovecruft (31 Jan 2022). "my dishwasher won't start until i let it update its firmware over the wifi". X. Retrieved 19 Mar 2025.{{cite web}}: CS1 maint: url-status (link)