Redbox: Difference between revisions

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| Product Type = Video rental and streaming services

| In Production = No

| Official Website = https://web.archive.org/web/20241001080426/https://www.redbox.com/

| Official Website = [https://web.archive.org/web/20241001080426/https://www.redbox.com/ https://www.redbox.com/]

| Logo = Redbox.png

}}

'''[[Wikipedia:Redbox|Redbox Automated Retail, LLC]],''' was a company founded in 2002 which primarily focused on kiosks, often found in grocery stores or gas stations, where customers could rent DVDs or video games. Redbox also offered a streaming app, where customers could purchase and stream content. In June 2024, its parent company filed for bankruptcy, and the following month, the company was liquidated.<ref>{{Cite web|url=https://www.reddit.com/r/movies/comments/1dxn7p9/a_redbox_retrospective_from_an_employee/|title=A Redbox Retrospective from an Employee|author=u/AzothHg|date=2024-07-07|work=Reddit|access-date=2025-04-10|archive-url=https://archive.ph/27pO2|archive-date=2024-07-25|url-status=live}}</ref>

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==Consumer impact summary==

====Freedom====

For users in the Redbox Perks Program who make a deletion request, they will be given 5 days notice before their account is deleted.<ref name="privacy">{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref>

For users in the Redbox Perks Program who make a deletion request, they will be given 5 days notice before their account is deleted.<ref name="privacy">{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Regarding data retention, purchase information, account information (email, username, password, etc.), and video rental history is held for 7 years after the purchase, with driver's licenses and specific card information for 6 months and a year respectively.<ref name="privacy" />

====Privacy====

According to the last revision of the Redbox privacy policy, collected data includes contact information, user account information, payment information, device ID/interaction information, precise/specific location data, transaction information, video history, demographic information, employment information, data revealing ethnic origin, government identification, information about your interests and preferences, user generated content (reviews, forum, surveys), loyalty/rewards information, and educational/biometric data.<ref name="privacy" />{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Redbox mentions they do not share personal data "for those third parties’ own direct marketing purposes unless you consent (opt-in or opt-out) to such sharing.", though de-identified information that is made "non-personal" through hashes is shared. These parties include [[Google]] Analytics, [[Facebook]], and [[Twitter]].

According to the last revision of the Redbox privacy policy, collected data includes contact information (email, phone, address, name), user account information (username, password, settings), payment information, device ID/interaction information (IP address, device model, operating system, etc.), precise/specific location data, transaction information, video history, demographic information (gender, age, zip code), employment information, data revealing ethnic origin, government identification, information about your interests and preferences, user generated content (reviews, forum, surveys), loyalty/rewards information, and educational/biometric data.<ref name="privacy" />{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Redbox mentions they do not share personal data "for those third parties’ own direct marketing purposes unless you consent (opt-in or opt-out) to such sharing.", though de-identified information that is made "non-personal" through hashes is shared. These parties include [[Google]] Analytics, [[Facebook]], and [[Twitter]].

====Business model====

@@ Line 4: / Line 4: @@
 | Product Type = Video rental and streaming services
 | In Production = No
-| Official Website = https://web.archive.org/web/20241001080426/https://www.redbox.com/
+| Official Website = [https://web.archive.org/web/20241001080426/https://www.redbox.com/ https://www.redbox.com/]
 | Logo = Redbox.png
 }}
 '''[[Wikipedia:Redbox|Redbox Automated Retail, LLC]],''' was a company founded in 2002 which primarily focused on kiosks, often found in grocery stores or gas stations, where customers could rent DVDs or video games. Redbox also offered a streaming app, where customers could purchase and stream content. In June 2024, its parent company filed for bankruptcy, and the following month, the company was liquidated.<ref>{{Cite web|url=https://www.reddit.com/r/movies/comments/1dxn7p9/a_redbox_retrospective_from_an_employee/|title=A Redbox Retrospective from an Employee|author=u/AzothHg|date=2024-07-07|work=Reddit|access-date=2025-04-10|archive-url=https://archive.ph/27pO2|archive-date=2024-07-25|url-status=live}}</ref>
@@ Line 13: / Line 12: @@
 ==Consumer impact summary==
 ====Freedom====
-For users in the Redbox Perks Program who make a deletion request, they will be given 5 days notice before their account is deleted.<ref name="privacy">{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref>
+For users in the Redbox Perks Program who make a deletion request, they will be given 5 days notice before their account is deleted.<ref name="privacy">{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Regarding data retention, purchase information, account information (email, username, password, etc.), and video rental history is held for 7 years after the purchase, with driver's licenses and specific card information for 6 months and a year respectively.<ref name="privacy" />
 ====Privacy====
-According to the last revision of the Redbox privacy policy, collected data includes contact information, user account information, payment information, device ID/interaction information, precise/specific location data, transaction information, video history, demographic information, employment information, data revealing ethnic origin, government identification, information about your interests and preferences, user generated content (reviews, forum, surveys), loyalty/rewards information, and educational/biometric data.<ref name="privacy" />{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Redbox mentions they do not share personal data "for those third parties’ own direct marketing purposes unless you consent (opt-in or opt-out) to such sharing.", though de-identified information that is made "non-personal" through hashes is shared. These parties include [[Google]] Analytics, [[Facebook]], and [[Twitter]].
+According to the last revision of the Redbox privacy policy, collected data includes contact information (email, phone, address, name), user account information (username, password, settings), payment information, device ID/interaction information (IP address, device model, operating system, etc.), precise/specific location data, transaction information, video history, demographic information (gender, age, zip code), employment information, data revealing ethnic origin, government identification, information about your interests and preferences, user generated content (reviews, forum, surveys), loyalty/rewards information, and educational/biometric data.<ref name="privacy" />{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Redbox mentions they do not share personal data "for those third parties’ own direct marketing purposes unless you consent (opt-in or opt-out) to such sharing.", though de-identified information that is made "non-personal" through hashes is shared. These parties include [[Google]] Analytics, [[Facebook]], and [[Twitter]].
 ====Business model====