Discord: Difference between revisions
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==== Freedom ==== | ==== Freedom ==== | ||
'''Status:''' Significant Concerns | '''Status:''' Significant Concerns | ||
* Mandatory binding arbitration with class action waiver for U.S. users<ref name="terms-of-service"/> | * Mandatory binding arbitration with class action waiver for U.S. users<ref name="terms-of-service"/> (Users could opt out until May 15 2024 via email<ref name="terms-of-service" />) | ||
* Users must accept broad terms of service that allow unilateral changes<ref name="terms-of-service"/> | * Users must accept broad terms of service that allow unilateral changes<ref name="terms-of-service"/> | ||
* Can terminate accounts without prior notice at Discord's discretion<ref name="terms-of-service"/> | * Can terminate accounts without prior notice at Discord's discretion<ref name="terms-of-service"/> | ||
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* Content may be retained by Discord even after deletion<ref name="privacy-policy"/> | * Content may be retained by Discord even after deletion<ref name="privacy-policy"/> | ||
* Server owners have limited recourse if their servers are banned<ref name="terms-of-service"/> | * Server owners have limited recourse if their servers are banned<ref name="terms-of-service"/> | ||
* Forced to use Discord's payment processing for all monetary transactions<ref name="terms-of-service"/> | * Forced to use Discord's payment processing for all monetary transactions<ref name="terms-of-service"/> | ||
== Forced Arbitration == | |||
Forced arbitration was added to discord's Terms of Service on April 15 2024. This was notified to users via an email on March 30th 2024. Users could opt out of this by sending an email to opt-out notice to [email protected] until May 15 2024. There is no longer a way to opt out of this as of January 16 2025. | |||
== Consumer Protection Incidents == | == Consumer Protection Incidents == | ||
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* Voice Chat Privacy Issue: The platform failed to properly disconnect users from voice chats after session termination, potentially exposing private communications | * Voice Chat Privacy Issue: The platform failed to properly disconnect users from voice chats after session termination, potentially exposing private communications | ||
* Security Standards Violation: Discord allowed users to create passwords with as few as six characters, falling below accepted security standards for protecting user accounts | * Security Standards Violation: Discord allowed users to create passwords with as few as six characters, falling below accepted security standards for protecting user accounts | ||
* Data Protection Failures: The investigation revealed broader systematic failures in Discord's approach to user privacy protection and data handling | * Data Protection Failures: The investigation revealed broader systematic failures in Discord's approach to user privacy protection and data handling | ||
== References == | == References == | ||