Caveat emptor: Difference between revisions

added image
Emanuele (talk | contribs)
fixed references
Line 8: Line 8:


==Examples==
==Examples==
'''Information overload''' - Consumers face hundreds of purchase decisions across countless products, each with their own specifications and terms<ref>Obar, J. A., & Oeldorf-Hirsch, A. (2018). The biggest lie on the Internet: ignoring the privacy policies and terms of service policies of social networking services. ''Information, Communication & Society'', ''23''(1), 128–147. <nowiki>https://doi.org/10.1080/1369118X.2018.1486870</nowiki></ref>
'''Information overload''' - Consumers face hundreds of purchase decisions across countless products, each with their own specifications and terms<ref>{{Cite journal |last=Obar |first=Jonathan A. |last2=Oeldorf-Hirsh |first2=Anne |date=3 Jul 2018 |title=The biggest lie on the Internet: ignoring the privacy policies and terms of service policies of social networking services |url=https://www.tandfonline.com/doi/full/10.1080/1369118X.2018.1486870 |journal=Information, Communication & Society |volume=23 |issue=1 |pages=128-147 |via=Taylor & Francis Online}}</ref>


'''Technical complexity''' - Many modern products (software, electronics, financial products) require specialized knowledge to fully understand
'''Technical complexity''' - Many modern products (software, electronics, financial products) require specialized knowledge to fully understand


'''Dynamic agreements''' - Terms of service that change after purchase create a moving target for consumer diligence<ref>Wang, P. (2019, May 29). Protect yourself from hidden fees. ''Consumer Reports''. <nowiki>https://www.consumerreports.org/money/fees-billing/protect-yourself-from-hidden-fees-a1096754265/</nowiki></ref>
'''Dynamic agreements''' - Terms of service that change after purchase create a moving target for consumer diligence<ref>{{Cite web |last=Wang |first=Penelope |date=29 May 2019 |title=Protect Yourself From Hidden Fees |url=https://www.consumerreports.org/money/fees-billing/protect-yourself-from-hidden-fees-a1096754265/ |url-status=live |access-date=10 May 2025 |website=Consumer Reports}}</ref>


'''Hidden information''' - Critical product aspects may be obscured in technical jargon or buried in lengthy documentation
'''Hidden information''' - Critical product aspects may be obscured in technical jargon or buried in lengthy documentation