Mark Zuckerberg: Difference between revisions
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===Public Statements Supporting Consumer Control=== | ===Public Statements Supporting Consumer Control=== | ||
*2004, "People have very good control over who can see their information" <ref name=":0">{{Cite news |last=Balakrishnan |first=Anita |last2=Salinas |first2=Sara |last3=Hunter |first3=Matt |date=April 9, 2018 |title=Mark Zuckerberg has been talking about privacy for 15 years - here’s almost everything he’s said |url=https://www.cnbc.com/2018/03/21/facebook-ceo-mark-zuckerbergs-statements-on-privacy-2003-2018.html |work=CNBC}}</ref><ref>{{Cite news |last=Salinas |first=Sara |last2=Balakrishnan |first2=Anita |date=December 19, 2018 |title=Mark Zuckerberg has been talking and apologizing about privacy since 2003 - here’s a reminder of what he’s said |url=https://www.cnbc.com/2018/12/19/facebook-ceo-mark-zuckerberg-privacy-apologies.html |work=CNBC}}</ref> | *2004, "People have very good control over who can see their information" .<ref name=":0">{{Cite news |last=Balakrishnan |first=Anita |last2=Salinas |first2=Sara |last3=Hunter |first3=Matt |date=April 9, 2018 |title=Mark Zuckerberg has been talking about privacy for 15 years - here’s almost everything he’s said |url=https://www.cnbc.com/2018/03/21/facebook-ceo-mark-zuckerbergs-statements-on-privacy-2003-2018.html |work=CNBC}}</ref><ref name=":3">{{Cite news |last=Salinas |first=Sara |last2=Balakrishnan |first2=Anita |date=December 19, 2018 |title=Mark Zuckerberg has been talking and apologizing about privacy since 2003 - here’s a reminder of what he’s said |url=https://www.cnbc.com/2018/12/19/facebook-ceo-mark-zuckerberg-privacy-apologies.html |work=CNBC}}</ref> | ||
*2010, "What people want isn’t complete privacy. It’s control over what they share"<ref name=":0" /> | *2010, "What people want isn’t complete privacy. It’s control over what they share".<ref name=":0" /><ref name=":1">{{Cite news |last=Clifford |first=Catherine |date=October 24, 2019 |title=19-year-old Mark Zuckerberg: ‘Issues about violating people’s privacy don’t seem to be surmountable’ |url=https://www.cnbc.com/2019/10/24/19-year-old-mark-zuckerberg-on-privacy-issues-versus-today.html |work=CNBC}}</ref> | ||
*2019, he acknowledged Facebook’s poor privacy reputation, but pledged to build a "privacy focused platform" | *2019, he acknowledged Facebook’s poor privacy reputation, but pledged to build a "privacy focused platform".<ref name=":1" /><ref name=":4">{{Cite news |last=Hern |first=Alex |date=March 7, 2019 |title=Mark Zuckerberg's privacy blogpost: what he did and didn't say |url=https://www.theguardian.com/technology/2019/mar/07/mark-zuckerbergs-privacy-blogpost-what-he-said-and-what-he-didnt |work=The Guardian}}</ref> | ||
However, these statements often frame control narrowly—focusing on visibility settings rather than limiting Facebook’s own data collection or third-party sharing. | However, these statements often frame control narrowly—focusing on visibility settings rather than limiting Facebook’s own data collection or third-party sharing. | ||
===Actions Undermining Control=== | ===Actions Undermining Control=== | ||
*Lax Data Policies: The Cambridge Analytica scandal revealed Facebook allowed third-party apps to harvest data from millions without explicit consent. Zuckerberg admitted, "We simply did a bad job" <ref name=":0" /> | *Lax Data Policies: The Cambridge Analytica scandal revealed Facebook allowed third-party apps to harvest data from millions without explicit consent. Zuckerberg admitted, "We simply did a bad job". <ref name=":0" /> | ||
Emails later suggested he was aware of privacy risks but prioritized growth | Emails later suggested he was aware of privacy risks but prioritized growth.<ref name=":2" /> | ||
*Deceptive Practices: The FTC found Facebook violated a 2012 consent decree by misleading users about data sharing | *Deceptive Practices: The FTC found Facebook violated a 2012 consent decree by misleading users about data sharing. <ref>{{Cite news |last=Rushe |first=Dominic |date=June 12, 2019 |title=Facebook emails seem to show Zuckerberg knew of privacy issues, report claims |url=https://www.theguardian.com/technology/2019/jun/12/facebook-mark-zuckerberg-privacy-emails-report |work=The Guardian}}</ref> | ||
AG Racine’s lawsuit accused Zuckerberg of personally enabling policies that exposed user data <ref>{{Cite web |title=AG Racine Sues Mark Zuckerberg for Failing to Protect Millions of Users' Data, Misleading Privacy Practices |url=https://oag.dc.gov/release/ag-racine-sues-mark-zuckerberg-failing-protect}}</ref> | AG Racine’s lawsuit accused Zuckerberg of personally enabling policies that exposed user data. <ref name=":2">{{Cite web |title=AG Racine Sues Mark Zuckerberg for Failing to Protect Millions of Users' Data, Misleading Privacy Practices |url=https://oag.dc.gov/release/ag-racine-sues-mark-zuckerberg-failing-protect}}</ref> | ||
*Opaque Controls: Privacy settings are buried and confusing. As critics note, "Offering tools doesn’t help if they’re hard to find" | *Opaque Controls: Privacy settings are buried and confusing. As critics note, "Offering tools doesn’t help if they’re hard to find".<ref name=":5">{{Cite news |last=Barrett |first=Brian |date=April 10, 2010 |title=Mark Zuckerberg's Privacy Shell Game |url=https://www.wired.com/story/mark-zuckerbergs-privacy-shell-game/ |work=Wired}}</ref> | ||
For example, ad-targeting controls are hidden under unrelated menus | For example, ad-targeting controls are hidden under unrelated menus.<ref name=":5" /> | ||
Facebook’s revenue relies on monetizing user data. Key contradictions include: | |||
*"Zuckerberg’s Law": He predicted users would share twice as much data yearly, pushing openness over privacy.<ref name=":0" /><ref name=":3" /> | |||
*Data Hoarding: Despite GDPR-style pledges, Facebook resists limits on data collection. For instance, it opposed regulations that would curb microtargeting.<ref name=":5" /> | |||
==Major Consumer Protection Incidents== | ==Major Consumer Protection Incidents== | ||
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A photo of Zuckerberg revealed in 2016 that he keeps his own laptop camera covered with tape.<ref>{{Cite web |date=2016-06-22 |title=Mark Zuckerberg Puts Tape Over His Webcam |url=https://abcnews.go.com/Technology/mark-zuckerberg-puts-tape-webcam/story?id=40040340 |access-date=2025-03-18 |website=abc News}}</ref> | A photo of Zuckerberg revealed in 2016 that he keeps his own laptop camera covered with tape.<ref>{{Cite web |date=2016-06-22 |title=Mark Zuckerberg Puts Tape Over His Webcam |url=https://abcnews.go.com/Technology/mark-zuckerberg-puts-tape-webcam/story?id=40040340 |access-date=2025-03-18 |website=abc News}}</ref> | ||
==Regulatory Response== | ==Regulatory Response== | ||
Legal and Regulatory Backlash | |||
Fines: Facebook paid $5 billion to the FTC for privacy violations<ref name=":1" /> and faced lawsuits for deceptive practices.<ref name=":2" /> | |||
Whistleblower Allegations: Internal documents show Zuckerberg prioritized engagement over safety, undermining claims of user control.<ref name=":4" /><ref name=":5" /> | |||
==Current Status== | ==Current Status== | ||