TeamViewer

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TeamViewer

Basic Information
Release Year	2005
Product Type	Remote Administration, Web conferencing
In Production	Yes
Official Website	https://www.teamviewer.com/

TeamViewer is a free proprietary remote access and remote control software made by TeamViewer SE, which has their headquarter in Germany.

Consumer-impact summary

Overview of concerns that arise from the company's conduct regarding (if applicable):

• User freedom
• User privacy
• Business model
• Market control

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Incidents

Perpetual license invalidation

Main article: Teamviewer Terminates Perpetual Licenses

TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of TeamViewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model. The customer response on the community forum focuses on the legal aspect of this conduct, and about organizing a class action lawsuit against TeamViewer because alleged violation of the perpetual license terms. TeamViewer proposes that users with existing perpetual licenses "upgrade" to the latest TeamViewer under a subscription plan.

See also

• Lifetime license removal