Eo

❗Article Status Notice: This Article is a stub

---

This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Issues may include:

• This article needs to be expanded to provide meaningful information
• This article requires additional verifiable evidence to demonstrate systemic impact
• More documentation is needed to establish how this reflects broader consumer protection concerns
• The connection between individual incidents and company-wide practices needs to be better established
• The article is simply too short, and lacks sufficient content

How you can help:

• Add documented examples with verifiable sources
• Provide evidence of similar incidents affecting other consumers
• Include relevant company policies or communications that demonstrate systemic practices
• Link to credible reporting that covers these issues
• Flesh out the article with relevant information

This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, visit the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.

Eo

File:Https://a.storyblok.com/f/120859/1200x630/2aee5527b3/eo-app-logo

Basic information
Founded	2014
Legal structure	Public
Industry	Electric Vehicle Charging
Official website	https://www.eocharging.com/

EO is a company founded in 2014 in the UK providing electric vehicle charging infrastructure - "on a mission to accelerate carbon-free transportation".

Consumer-impact summary

Freedom

"EO Smart Home app" which controls the car chargers is being retired, with new "generation 3" units being migrated over to the "ev.energy App": https://www.eocharging.com/support/home-charging/eo-mini-pro-3/ev-energy-app-migration

For the older generation units, app control is being removed from 30th November 2025. You can read many customer comments on this company here: https://uk.trustpilot.com/review/eocharging.com}}

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Eo category.

Deprication of device (2025)

As per announcement on their website: https://www.eocharging.com/stories/important-service-update-eo-mini-pro-2

"From 30th November 2025, the Mini Pro 2’s smart functionality (utilising the EO Smart Home App) will be disabled. After this date, your EO Mini Pro 2 will function only as a "plug & play" charger, and you will no longer be able to access or manage it through the EO Smart Home app. All devices will also be automatically unlocked to prevent them being locked permanently."

This means that perfectly functioning devices will lose the following features: 1. Set charging schedule to take advantage of lower priced electricity overnight 2. Use of app to start/stop charging on demand 3. Being able to lock the unit in OFF mode, to prevent unauthorised use

The Mini Pro 2 units dont have any physical controls either on the wall unit or control unit, so the app is currently the only way to interact with the charger.

Products

This is a list of the company's product lines with articles on this wiki.

• Example product line one (release date): Short summary of the product's incidents.
• Example product line two (release date):

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

See also

Link to relevant theme articles or companies with similar incidents.

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.