Discord: Difference between revisions
Add internal link for arbitration page |
Added consumer protection profile page citations |
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==== Privacy ==== | ==== Privacy ==== | ||
'''Status:''' Significant Concerns | '''Status:''' Significant Concerns<ref name="cpp">[https://wiki.rossmanngroup.com/wiki/Consumer_Protection_Profile "Consumer Protection Profile"] ''Consumer Protection Database''. 2025.</ref> | ||
* Collects extensive user data including messages, voice communications, and server participation<ref name="privacy-policy">[https://discord.com/privacy/ "Discord Privacy Policy"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | * Collects extensive user data including messages, voice communications, and server participation<ref name="privacy-policy">[https://discord.com/privacy/ "Discord Privacy Policy"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | ||
* Retains personal information until deemed "no longer needed" with unclear retention periods<ref name="privacy-policy"/> | * Retains personal information until deemed "no longer needed" with unclear retention periods<ref name="privacy-policy"/> | ||
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==== Transparency ==== | ==== Transparency ==== | ||
'''Status:''' Moderate Concerns | '''Status:''' Moderate Concerns<ref name="cpp"/> | ||
* Privacy policy written in relatively clear language compared to industry standards<ref name="privacy-policy"/> | * Privacy policy written in relatively clear language compared to industry standards<ref name="privacy-policy"/> | ||
* Provides clear community guidelines with defined enforcement procedures<ref name="community-guidelines">[https://discord.com/guidelines/ "Discord Community Guidelines"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | * Provides clear community guidelines with defined enforcement procedures<ref name="community-guidelines">[https://discord.com/guidelines/ "Discord Community Guidelines"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | ||
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==== Freedom ==== | ==== Freedom ==== | ||
'''Status:''' Significant Concerns | '''Status:''' Significant Concerns<ref name="cpp"/> | ||
* Mandatory [[Forced Arbitration|binding arbitration]] with class action waiver for U.S. users (Started May 15, 2024)<ref name="terms-of-service"/> | * Mandatory [[Forced Arbitration|binding arbitration]] with class action waiver for U.S. users (Started May 15, 2024)<ref name="terms-of-service"/> | ||
* Users must accept broad terms of service that allow unilateral changes<ref name="terms-of-service"/> | * Users must accept broad terms of service that allow unilateral changes<ref name="terms-of-service"/> | ||