Cox Communications: Difference between revisions
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==Consumer-impact summary== | ==Consumer-impact summary== | ||
{{Ph-C-CIS}} | |||
Cox does not have a [[click-to-cancel]] policy for canceling services, instead requiring you to either call support, live chat with an agent online, or visit a physical store. <ref>{{Cite web |title=Disconnect or Cancel Service |url=https://www.cox.com/residential/support/disconnect-or-cancel-service.html |url-status=live |access-date=2025-08-16}}</ref> During the call, chat, or visit, the customer service representative will attempt to convince you to keep the service. If you live chat from the website, they will request your account information even if you are signed-in. | Cox does not have a [[click-to-cancel]] policy for canceling services, instead requiring you to either call support, live chat with an agent online, or visit a physical store. <ref>{{Cite web |title=Disconnect or Cancel Service |url=https://www.cox.com/residential/support/disconnect-or-cancel-service.html |url-status=live |access-date=2025-08-16}}</ref> During the call, chat, or visit, the customer service representative will attempt to convince you to keep the service. If you live chat from the website, they will request your account information even if you are signed-in. | ||
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==Incidents== | ==Incidents== | ||
{{Ph-C-Inc}} | |||
==Products== | ==Products== | ||
{{Ph-C-P}} | |||
==See also== | ==See also== | ||
[[AT&T]] | *[[AT&T]] | ||
*[[Optimum]] | |||
[[Spectrum]] | *[[Spectrum]] | ||
*[[Verizon]] | |||
[[Verizon]] | |||
==References== | ==References== | ||