Mission statement: Difference between revisions
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'''The mission of this wiki is to document a new generation of consumer exploitation that bears no resemblance to issues of the 1950s-1990s. We focus on the issues that often go unnoticed by review sites, tech press, and traditional consumer protection publications.''' | '''The mission of this wiki is to document a new generation of consumer exploitation that bears no resemblance to issues of the 1950s-1990s. We focus on the issues that often go unnoticed by review sites, tech press, and traditional consumer protection publications.''' | ||
== Consumer protection | == Consumer protection has changed == | ||
=== | === What is "old" consumer protection? === | ||
30 years ago, consumer advocacy dealt with more visible problems: | 30 years ago, consumer advocacy dealt with more visible problems: | ||
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# Discrimination | # Discrimination | ||
=== | === What is "new" consumer protection? === | ||
Today's consumers face different forms of exploitation that strike at the heart of what it means to ''own'' something, and are deliberately designed to be difficult to understand or resist. Above all, unlike the issues above, these issues are ''not even illegal''. | Today's consumers face different forms of exploitation that strike at the heart of what it means to ''own'' something, and are deliberately designed to be difficult to understand or resist. Above all, unlike the issues above, these issues are ''not even illegal''. | ||