Tesvor x500: Difference between revisions

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|Company=Tesvor

|ProductLine=x500

|InProduction=~~Yes~~

|Logo=Tesvor x500.jpg

|InProduction=No

|ReleaseYear=2018

|Website=https://web.archive.org/web/20230607130212/https://www.tesvor.com/us/tesvor-robot-vacuum-x500.html

|ArticleType=Product

|Category=vacuum ~~robot~~

|Category=Robot vacuum

|Description=Vacuum robot cannot be set up with the app or connect to the app. Users on Reddit have said ~~that~~ the only workaround is to set up an account from ~~Chin~~

|Description=Vacuum robot cannot be set up with the app or connect to the app. Users on Reddit have said the only workaround is to set up an account from China

}}

The '''Tesvor x500''' was a robot vacuum released in December 2018.<ref>{{Cite web|url=https://www.youtube.com/watch?v=_9c9LRcy47Y|title=Tesvor X500 Robot Vacuum Setup And Demo|date=2018-12-30|author=Tech Steve|work=YouTube|access-date=2025-08-21}}</ref> It was later discontinued in 2024.

==Consumer impact summary==

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==Incidents==

This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].

===Region locking after purchase (''2023'')===

The vacuum robots cannot be set up through the app or connect to the app anymore. Feature such as room mapping only work through the app, so that feature cannot be used anymore. The only way to use the robot is through offline control.

~~This~~ is ~~a list of all consumer protection incidents related~~ to ~~this product~~. ~~Any incidents not mentioned here can be found in the [[:Category:~~{{~~PAGENAME}}~~|~~{{PAGENAME}} category]]~~.

Reddit users have noticed the same problem and found that the only workarounds is through creating an account in China. However, others have reported this method to be unsuccessful.<ref>{{Cite web|url=https://www.reddit.com/r/RobotVacuums/comments/18palez/any_tesvor_owners_with_wifi_issues_recently/|title=Any Tesvor owners with WiFi Issues recently?|author=u/amseyj|date=2023-12-23|work=Reddit|access-date=2025-08-21|archive-url=https://archive.ph/gUNh6|archive-date=2025-08-21|url-status=live}}</ref>

===~~incident one (''~~date~~'')~~===

~~{{Main~~|~~link to the main article~~}}

The vacuum robots cannot be set up through the app or connect to the app anymore. Feature such as room mapping only work through the app, so that feature cannot be used anymore. The only way to use the robot is through offline control. The vacuum robot is still sold on Amazon in Germany.

Reddit users have ~~noticed~~ the ~~same problem and found~~ that the ~~only workarounds~~ is ~~through creating an account in China~~.

Reddit users have stated that when confronted with the issue, Tesvor support claims that the issue is a broken Wi-Fi module, though some users have pointed out that their vacuum robot shows up as connector to their home network.{{Citation needed}}

Reddit users have stated that when confronted with the issue, Tesvor support claims that the issue is a broken Wi-Fi module, though some users have pointed out that their vacuum robot shows up as connector to their home network.

~~https://www.reddit.com/r/RobotVacuums/comments/18palez/any_tesvor_owners_with_wifi_issues_recently/~~

===Example incident two (''date'')===

...

@@ Line 2: / Line 2: @@
 |Company=Tesvor
 |ProductLine=x500
-|InProduction=Yes
+|Logo=Tesvor x500.jpg
+|InProduction=No
+|ReleaseYear=2018
+|Website=https://web.archive.org/web/20230607130212/https://www.tesvor.com/us/tesvor-robot-vacuum-x500.html
 |ArticleType=Product
-|Category=vacuum robot
+|Category=Robot vacuum
-|Description=Vacuum robot cannot be set up with the app or connect to the app. Users on Reddit have said that the only workaround is to set up an account from Chin
+|Description=Vacuum robot cannot be set up with the app or connect to the app. Users on Reddit have said the only workaround is to set up an account from China
 }}
 {{Ph-C-Int}}
+The '''Tesvor x500''' was a robot vacuum released in December 2018.<ref>{{Cite web|url=https://www.youtube.com/watch?v=_9c9LRcy47Y|title=Tesvor X500 Robot Vacuum Setup And Demo|date=2018-12-30|author=Tech Steve|work=YouTube|access-date=2025-08-21}}</ref> It was later discontinued in 2024.
 ==Consumer impact summary==
@@ Line 14: / Line 18: @@
 ==Incidents==
+This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
+===Region locking after purchase (''2023'')===
+The vacuum robots cannot be set up through the app or connect to the app anymore. Feature such as room mapping only work through the app, so that feature cannot be used anymore. The only way to use the robot is through offline control.
-This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
+Reddit users have noticed the same problem and found that the only workarounds is through creating an account in China. However, others have reported this method to be unsuccessful.<ref>{{Cite web|url=https://www.reddit.com/r/RobotVacuums/comments/18palez/any_tesvor_owners_with_wifi_issues_recently/|title=Any Tesvor owners with WiFi Issues recently?|author=u/amseyj|date=2023-12-23|work=Reddit|access-date=2025-08-21|archive-url=https://archive.ph/gUNh6|archive-date=2025-08-21|url-status=live}}</ref>
-===incident one (''date'')===
-{{Main|link to the main article}}
-The vacuum robots cannot be set up through the app or connect to the app anymore. Feature such as room mapping only work through the app, so that feature cannot be used anymore. The only way to use the robot is through offline control. The vacuum robot is still sold on Amazon in Germany.
-Reddit users have noticed the same problem and found that the only workarounds is through creating an account in China.
+Reddit users have stated that when confronted with the issue, Tesvor support claims that the issue is a broken Wi-Fi module, though some users have pointed out that their vacuum robot shows up as connector to their home network.{{Citation needed}}
-Reddit users have stated that when confronted with the issue, Tesvor support claims that the issue is a broken Wi-Fi module, though some users have pointed out that their vacuum robot shows up as connector to their home network.
-https://www.reddit.com/r/RobotVacuums/comments/18palez/any_tesvor_owners_with_wifi_issues_recently/
 ===Example incident two (''date'')===
 ...