NewAir Countertop Ice Maker: Difference between revisions

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|Description=Countertop kitchen appliance that creates clear ice cubes.
|Description=Countertop kitchen appliance that creates clear ice cubes.
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[[File:NewAirCountertopIceMaker Manual.png|thumb|A screenshot of the user manual saying, "The unit can still work, change to a new sensor"]]
NewAir's user manual for this product is phrased in a way that would lead a consumer to believe they are purchasing a product that can be repaired and maintained if something breaks (refer to image). If you contact customer support outside of your warranty with questions about how to repair/replace, these are their responses
{| class="wikitable"
|+Resonses from NewAir customer support
!Why does the user manual says "The unit can still work, change to a new sensor", and why this part is unavailable?
!'''I am sorry but it would be an oversight in the manual. It should have read similar to ( A sensor issue - Contact customer service )'''
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|Has this part ever been available to be purchased on your website?
|'''The part has never been available since the product was launched - the prompt for replacing the part was to be omitted'''
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|Is the manual referring to a generic temperature sensor that can be used?
|'''the prompt for replacing the part was to be omitted - we are not aware of any aftermarket parts that would be compatible, nor would we provide instructions on how to replace it - if you were to acquire it'''
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