Forced retention of payment methods: Difference between revisions
Removed "Legal Framework" section. Laws were only vaguely related to the issue, and section was entirely subjective interpretations (breaking the original research rule) |
m Added relevant Amazon link. (Sorry for the piecemeal edits!) |
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==Examples== | ==Examples== | ||
===Amazon=== | ===Amazon=== | ||
''Main article: [[Amazon sued for enrolling and charging customers into Audible without consent]]'' | |||
A class-action lawsuit is currently pending against Amazon for enrolling customers into Audible and charging them the $14.95 monthly subscription fee without notice or consent. Grace Sherk, the plaintiff, claims this act by Amazon was only possible due to the company holding customers' payment and billing information by default<ref>{{Cite web |date=2025-04-23 |title=Amazon Audible faces class action over unauthorized subscriptions |url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/amazon-audible-faces-class-action-over-unauthorized-subscriptions/ |website=Top Class Actions}}</ref>. When combined with Audible's failure to enact [[click-to-cancel]], customers' were locked into monthly payments until they could resolve the issue with customer service. | A class-action lawsuit is currently pending against Amazon for enrolling customers into Audible and charging them the $14.95 monthly subscription fee without notice or consent. Grace Sherk, the plaintiff, claims this act by Amazon was only possible due to the company holding customers' payment and billing information by default<ref>{{Cite web |date=2025-04-23 |title=Amazon Audible faces class action over unauthorized subscriptions |url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/amazon-audible-faces-class-action-over-unauthorized-subscriptions/ |website=Top Class Actions}}</ref>. When combined with Audible's failure to enact [[click-to-cancel]], customers' were locked into monthly payments until they could resolve the issue with customer service. | ||