Walmart: Difference between revisions

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In February 2020, Buzzfeed News published a detailed report on the usage of [[Clearview AI]], a company that created AI-powered facial recognition software by scraping images all across the internet including social media accounts{{Citation needed}}. In their report, it was found that Walmart had conducted nearly 300 searches on the facial recognition software<ref>{{Cite web |last=Mac |first=Ryan |date=27 Feb 2020 |title=Clearview’s Facial Recognition App Has Been Used By The Justice Department, ICE, Macy’s, Walmart, And The NBA |url=https://www.buzzfeednews.com/article/ryanmac/clearview-ai-fbi-ice-global-law-enforcement |website=Buzzfeed News}}</ref>, indicating the use of AI software to personally identify Walmart shoppers.

=== App spyware ===

===App spyware===

The Walmart app uses a technology called ''Bluetooth beacon'' that sends data from users with the Walmart app to the company as the customer walks around the store<ref>{{Cite web |last=Kwet |first=Michael |title=In Stores, Secret Surveillance Tracks Your Every Move |url=https://www.nytimes.com/interactive/2019/06/14/opinion/bluetooth-wireless-tracking-privacy.html |website=The New York Times}}</ref>.

~~===Weighted groceries settlement===~~

In 2022 a class action lawsuit was filed against Walmart in Florida mainly alledging that Walmart falsely inflated product weight, mislabeled weight of bagged produce and overcharged for sold-by-weight clearance products.<ref>{{Cite web |title=Amended class action complaint V. Kukorinis (and similarly situated) v. Wallmart Inc. |url=https://angeion-public.s3.amazonaws.com/www.walmartweightedgroceriessettlement.com/docs/Amended+Class+Action+Complaint.pdf |access-date=15 Mar 2025}} </ref> While Walmart denies any wrongdoing they agreed to pay $45 million to settle the case in 2024.<ref>{{Cite web |last=McCarthy |first=Kelly |date=8 Apr 2024 |title=How Walmart shoppers can qualify for cash from $45 million settlement |url=https://abcnews.go.com/GMA/Food/walmart-shoppers-qualify-cash-45-million-settlement/story?id=108987190 |access-date=15 Mar 2025 |website=ABC News}}</ref>

===Refusal to refund older bricked Onn devices (''2025'')===

{{Main|Walmart's refusal to replace bricked Onn devices after forced update}}

In June 2025, Walmart began updating their Onn streaming devices from Android 10 and 12 to 14. After the first attempt at the updates bricked older devices from 2021, Walmart's Onn customer support refused to grant refunds or replacements for devices over the one year manufacturer's warranty{{Citation needed}}.

== Lawsuits ==

==Lawsuits==

Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database<ref>{{Cite web |last=Haskins |first=Caroline |date=6 Sep 2022 |title=Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database |url=https://www.businessinsider.com/walmart-is-facing-a-class-action-over-its-alleged-use-of-surveillance-cameras-and-clearview-ais-facial-recognition-database-2022-9 |website=Business Insider}}</ref>

=== Illinois privacy laws ===

Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database<ref>{{Cite web |last=Haskins |first=Caroline |date=6 Sep 2022 |title=Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database |url=https://www.businessinsider.com/walmart-is-facing-a-class-action-over-its-alleged-use-of-surveillance-cameras-and-clearview-ais-facial-recognition-database-2022-9 |website=Business Insider}}</ref>.

===Weighted groceries settlement===

In 2022 a class action lawsuit was filed against Walmart in Florida mainly alledging that Walmart falsely inflated product weight, mislabeled weight of bagged produce and overcharged for sold-by-weight clearance products.<ref>{{Cite web |title=Amended class action complaint V. Kukorinis (and similarly situated) v. Wallmart Inc. |url=https://angeion-public.s3.amazonaws.com/www.walmartweightedgroceriessettlement.com/docs/Amended+Class+Action+Complaint.pdf |access-date=15 Mar 2025}} </ref> While Walmart denies any wrongdoing they agreed to pay $45 million to settle the case in 2024.<ref>{{Cite web |last=McCarthy |first=Kelly |date=8 Apr 2024 |title=How Walmart shoppers can qualify for cash from $45 million settlement |url=https://abcnews.go.com/GMA/Food/walmart-shoppers-qualify-cash-45-million-settlement/story?id=108987190 |access-date=15 Mar 2025 |website=ABC News}}</ref>

==References==

[[Category:Walmart]]

@@ Line 19: / Line 19: @@
 In February 2020, Buzzfeed News published a detailed report on the usage of [[Clearview AI]], a company that created AI-powered facial recognition software by scraping images all across the internet including social media accounts{{Citation needed}}. In their report, it was found that Walmart had conducted nearly 300 searches on the facial recognition software<ref>{{Cite web |last=Mac |first=Ryan |date=27 Feb 2020 |title=Clearview’s Facial Recognition App Has Been Used By The Justice Department, ICE, Macy’s, Walmart, And The NBA |url=https://www.buzzfeednews.com/article/ryanmac/clearview-ai-fbi-ice-global-law-enforcement |website=Buzzfeed News}}</ref>, indicating the use of AI software to personally identify Walmart shoppers.
-=== App spyware ===
+===App spyware===
 The Walmart app uses a technology called ''Bluetooth beacon'' that sends data from users with the Walmart app to the company as the customer walks around the store<ref>{{Cite web |last=Kwet |first=Michael |title=In Stores, Secret Surveillance Tracks Your Every Move |url=https://www.nytimes.com/interactive/2019/06/14/opinion/bluetooth-wireless-tracking-privacy.html |website=The New York Times}}</ref>.
-===Weighted groceries settlement===
-In 2022 a class action lawsuit was filed against Walmart in Florida mainly alledging that Walmart falsely inflated product weight, mislabeled weight of bagged produce and overcharged for sold-by-weight clearance products.<ref>{{Cite web |title=Amended class action complaint V. Kukorinis (and similarly situated) v. Wallmart Inc. |url=https://angeion-public.s3.amazonaws.com/www.walmartweightedgroceriessettlement.com/docs/Amended+Class+Action+Complaint.pdf |access-date=15 Mar 2025}} </ref> While Walmart denies any wrongdoing they agreed to pay $45 million to settle the case in 2024.<ref>{{Cite web |last=McCarthy |first=Kelly |date=8 Apr 2024 |title=How Walmart shoppers can qualify for cash from $45 million settlement |url=https://abcnews.go.com/GMA/Food/walmart-shoppers-qualify-cash-45-million-settlement/story?id=108987190 |access-date=15 Mar 2025 |website=ABC News}}</ref>
 ===Refusal to refund older bricked Onn devices (''2025'')===
 {{Main|Walmart's refusal to replace bricked Onn devices after forced update}}
 In June 2025, Walmart began updating their Onn streaming devices from Android 10 and 12 to 14. After the first attempt at the updates bricked older devices from 2021, Walmart's Onn customer support refused to grant refunds or replacements for devices over the one year manufacturer's warranty{{Citation needed}}.
-== Lawsuits ==
+==Lawsuits==
-Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database<ref>{{Cite web |last=Haskins |first=Caroline |date=6 Sep 2022 |title=Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database |url=https://www.businessinsider.com/walmart-is-facing-a-class-action-over-its-alleged-use-of-surveillance-cameras-and-clearview-ais-facial-recognition-database-2022-9 |website=Business Insider}}</ref>
+=== Illinois privacy laws ===
+Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database<ref>{{Cite web |last=Haskins |first=Caroline |date=6 Sep 2022 |title=Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database |url=https://www.businessinsider.com/walmart-is-facing-a-class-action-over-its-alleged-use-of-surveillance-cameras-and-clearview-ais-facial-recognition-database-2022-9 |website=Business Insider}}</ref>.
+===Weighted groceries settlement===
+In 2022 a class action lawsuit was filed against Walmart in Florida mainly alledging that Walmart falsely inflated product weight, mislabeled weight of bagged produce and overcharged for sold-by-weight clearance products.<ref>{{Cite web |title=Amended class action complaint V. Kukorinis (and similarly situated) v. Wallmart Inc. |url=https://angeion-public.s3.amazonaws.com/www.walmartweightedgroceriessettlement.com/docs/Amended+Class+Action+Complaint.pdf |access-date=15 Mar 2025}} </ref> While Walmart denies any wrongdoing they agreed to pay $45 million to settle the case in 2024.<ref>{{Cite web |last=McCarthy |first=Kelly |date=8 Apr 2024 |title=How Walmart shoppers can qualify for cash from $45 million settlement |url=https://abcnews.go.com/GMA/Food/walmart-shoppers-qualify-cash-45-million-settlement/story?id=108987190 |access-date=15 Mar 2025 |website=ABC News}}</ref>
 ==References==
 <references />
 [[Category:Walmart]]