Stellantis: Difference between revisions
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'''User privacy:''' In the Mozilla Foundation's review of several Stellantis car brands, each received a "privacy not included" warning.<ref>{{Cite web |last=Caltrider, Rykov, and MacDonald |title=It’s Official: Cars Are the Worst Product Category We Have Ever Reviewed for Privacy |url=https://www.mozillafoundation.org/en/privacynotincluded/articles/its-official-cars-are-the-worst-product-category-we-have-ever-reviewed-for-privacy/ |url-status=live |archive-url=https://web.archive.org/web/20250922012017/https://www.mozillafoundation.org/en/privacynotincluded/articles/its-official-cars-are-the-worst-product-category-we-have-ever-reviewed-for-privacy/ |archive-date=2025-09-22 |access-date=2025-09-29 |website=Mozilla Foundation}}</ref> The consumer privacy researchers concluded the following: <blockquote> [Chrysler, Dodge, Fiat, and Jeep] signed on to a list of Consumer Protection Principles from the US automotive industry group ALLIANCE FOR AUTOMOTIVE INNOVATION, INC. The list includes great privacy-preserving principles such as "data minimization," "transparency," and "choice." But the number of car brands that follow these principles? Zero. </blockquote> | '''User privacy:''' In the Mozilla Foundation's review of several Stellantis car brands, each received a "privacy not included" warning.<ref>{{Cite web |last=Caltrider, Rykov, and MacDonald |title=It’s Official: Cars Are the Worst Product Category We Have Ever Reviewed for Privacy |url=https://www.mozillafoundation.org/en/privacynotincluded/articles/its-official-cars-are-the-worst-product-category-we-have-ever-reviewed-for-privacy/ |url-status=live |archive-url=https://web.archive.org/web/20250922012017/https://www.mozillafoundation.org/en/privacynotincluded/articles/its-official-cars-are-the-worst-product-category-we-have-ever-reviewed-for-privacy/ |archive-date=2025-09-22 |access-date=2025-09-29 |website=Mozilla Foundation}}</ref> The consumer privacy researchers concluded the following: <blockquote> [Chrysler, Dodge, Fiat, and Jeep] signed on to a list of Consumer Protection Principles from the US automotive industry group ALLIANCE FOR AUTOMOTIVE INNOVATION, INC. The list includes great privacy-preserving principles such as "data minimization," "transparency," and "choice." But the number of car brands that follow these principles? Zero. </blockquote> | ||
When responding to CNBC News's request for comment, Stelantis | When responding to CNBC News's request for comment, Stelantis said the review mischaracterized their policies and "contained multiple errors."<ref>{{Cite news |last=Ferris |first=Robert |date=2024-06-05 |title=Here’s why privacy advocates say automakers are spying on drivers |url=https://www.cnbc.com/2024/06/05/privacy-advocates-say-automakers-are-spying-on-drivers.html |url-status=live |archive-url=https://web.archive.org/web/20240831094555/https://www.cnbc.com/2024/06/05/privacy-advocates-say-automakers-are-spying-on-drivers.html |archive-date=2024-08-31 |access-date=2025-09-29 |work=CNBC}}</ref> | ||
Following the release of the review, U.S. Senator Edward Markey queried automakers, including Stellantis, and called their responses ambiguous and a "fail[ure] to answer important questions" about how the data is used and kept secure.<ref>{{Cite web |date=2024-02-28 |title=Senator Markey Urges FTC to Investigate Invasive Data Privacy Practices of Automakers |url=https://www.markey.senate.gov/news/press-releases/senator-markey-urges-ftc-to-investigate-invasive-data-privacy-practices-of-automakers |url-status=live |archive-url=https://web.archive.org/web/20250703164608/https://www.markey.senate.gov/news/press-releases/senator-markey-urges-ftc-to-investigate-invasive-data-privacy-practices-of-automakers |archive-date=2025-07-03 |access-date=2025-09-30 |website=Ed Markey US Senator}}</ref> For example, Stellantis referred the Senator to their privacy policy, stating that it "addresses issues that you raised in your letter." | |||
''' | '''Market Control:''' A specialized repair shop in the EU wrote that Stellantis hinders third-party repair of their EV's by blocking access to necessary schematics, software, and parts.<ref>{{Cite web |date=2024-10-30 |title=If you drive a STELLANTIS vehicle, may God help you! PART 1 |url=https://evclinic.eu/2024/10/30/if-you-drive-a-stellantis-vehicle-may-god-help-you-part-1/ |url-status=live |archive-url=https://web.archive.org/web/20250722065210/https://evclinic.eu/2024/10/30/if-you-drive-a-stellantis-vehicle-may-god-help-you-part-1/ |archive-date=2025-07-22 |access-date=2025-09-30 |website=EV Clinic}}</ref><ref>{{Cite web |date=2024-11-03 |title=If you drive a STELLANTIS vehicle, may God help you! PART 3 |url=https://evclinic.eu/2024/11/03/if-you-drive-a-stellantis-vehicle-may-god-help-you-part-3/ |url-status=live |archive-url=https://web.archive.org/web/20250814121912/https://evclinic.eu/2024/11/03/if-you-drive-a-stellantis-vehicle-may-god-help-you-part-3/ |archive-date=2025-08-14 |access-date=2025-09-30 |website=EV Clinic}}</ref> For example, third parties cannot even clear OBD error codes due to Security Gateway (SGW); they have to wait for remote support from the manufacturer. | ||
'''Safety:''' Stellantis has been criticized for | '''Transparency:''' Stellantis has mislead regulators and consumers about vehicle information and recall impacts in multiple incidents. | ||
'''Safety:''' Stellantis has been criticized for safety-related concerns with their infotainment systems in multiple incidents. | |||
==Incidents== | ==Incidents== | ||
This is a list of consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
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===Class Action Lawsuit - Infotainment Defects (2024)=== | ===Class Action Lawsuit - Infotainment Defects (2024)=== | ||
A class action lawsuit was filed against Stellantis in June 2024 in regards to defects in the Uconnect 5 infotainment system that cause safety concerns.<ref>{{Cite web |last=Avery and Blander |date=2024 |title=FCA US, LLC d/b/a Stellantis North America Consumer Litigation |url=https://www.wolfpopper.com/cases-investigations/fca-us-llc-dba-stellantis-north-america#overview |url-status=live |archive-url=https://web.archive.org/web/20250930201256/https://www.wolfpopper.com/cases-investigations/fca-us-llc-dba-stellantis-north-america#overview |archive-date=2025-09-30 |access-date=2025-09-29 |website=WolfPopper}}</ref> Examples include unexpected malfunctions of audio and navigation systems that can cause distractions for drivers, as well as interruption to the operation of the backup camera. | A class action lawsuit was filed against Stellantis in June 2024 in regards to defects in the Uconnect 5 infotainment system that cause safety concerns among the plaintiffs.<ref>{{Cite web |last=Avery and Blander |date=2024 |title=FCA US, LLC d/b/a Stellantis North America Consumer Litigation |url=https://www.wolfpopper.com/cases-investigations/fca-us-llc-dba-stellantis-north-america#overview |url-status=live |archive-url=https://web.archive.org/web/20250930201256/https://www.wolfpopper.com/cases-investigations/fca-us-llc-dba-stellantis-north-america#overview |archive-date=2025-09-30 |access-date=2025-09-29 |website=WolfPopper}}</ref> Examples they gave include unexpected malfunctions of audio and navigation systems that can cause distractions for drivers, as well as interruption to the operation of the backup camera. | ||
===Limited Recall of Airbags (2024)=== | ===Limited Recall of Airbags (2024)=== | ||
In France, Stellantis announced that 530 000 DS 3 and C3 vehicles were fitted with faulty Takata airbags that when initiated may propel sharp components into the vehicle cabin. France's automotive watchdog announced that the actual number was closer to 1.4 million.<ref>{{Cite web |date=2024-06-07 |title=Scale of Stellantis safety scandal in France larger than previously thought |url=https://www.euronews.com/business/2024/06/07/scale-of-stellantis-safety-scandal-in-france-larger-than-previously-thought |url-status=live |archive-url=https://web.archive.org/web/20250708193212/https://www.euronews.com/business/2024/06/07/scale-of-stellantis-safety-scandal-in-france-larger-than-previously-thought |archive-date=2025-07-08 |website=Euro News}}</ref> | In France, Stellantis announced that 530,000 DS 3 and C3 vehicles were fitted with faulty Takata airbags that when initiated may propel sharp components into the vehicle cabin. France's automotive watchdog announced that the actual number was closer to 1.4 million.<ref>{{Cite web |date=2024-06-07 |title=Scale of Stellantis safety scandal in France larger than previously thought |url=https://www.euronews.com/business/2024/06/07/scale-of-stellantis-safety-scandal-in-france-larger-than-previously-thought |url-status=live |archive-url=https://web.archive.org/web/20250708193212/https://www.euronews.com/business/2024/06/07/scale-of-stellantis-safety-scandal-in-france-larger-than-previously-thought |archive-date=2025-07-08 |website=Euro News}}</ref> | ||
===In-Car Advertising (2025)=== | ===In-Car Advertising (2025)=== | ||