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=== Creators' lawsuit ''(Jan 2025)'' ===
===Creators' lawsuit ''(Jan 2025)''===
Online creators filed a class-action lawsuit against Capital One, alleging that the company used cookies to override the commissions that content creators would've earned through affiliate marketing<ref>{{Cite web |title=Capital One Browser Extension Scam Lawsuit Investigation |url=https://www.classlawgroup.com/capital-one-shopping-extension-scam-lawsuit |website=Class Law Group}}</ref><ref name=":0">{{Cite web |last=Stempel |first=Jonathan |date=18 Sep 2025 |title=Capital One settles social media creators' lawsuit |url=https://www.reuters.com/sustainability/boards-policy-regulation/capital-one-settles-social-media-creators-lawsuit-2025-09-18/ |website=Reuters}}</ref>. In their lawsuit, they claimed unjust enrichment by Capital One as well as intentional interference with contractual relations and conversion, among other claims<ref>{{Cite web |date=16 Jun 2025 |title=Consumer Protection: Capital One allegedly misappropriated commissions through browser extension |url=https://valawyersweekly.com/2025/06/16/consumer-protection-capital-one-allegedly-misappropriated-commissions-through-browser-extension/ |website=Virginia Lawyers Weekly}}</ref>. Capital One attempted to dismiss the case in June, then finally settled in September while admitting to no wrongdoing<ref name=":0" />.
Online creators filed a class-action lawsuit against Capital One, alleging that the company used cookies to override the commissions that content creators would've earned through affiliate marketing<ref>{{Cite web |title=Capital One Browser Extension Scam Lawsuit Investigation |url=https://www.classlawgroup.com/capital-one-shopping-extension-scam-lawsuit |website=Class Law Group}}</ref><ref name=":0">{{Cite web |last=Stempel |first=Jonathan |date=18 Sep 2025 |title=Capital One settles social media creators' lawsuit |url=https://www.reuters.com/sustainability/boards-policy-regulation/capital-one-settles-social-media-creators-lawsuit-2025-09-18/ |website=Reuters}}</ref>. In their lawsuit, they claimed unjust enrichment by Capital One as well as intentional interference with contractual relations and conversion, among other claims<ref>{{Cite web |date=16 Jun 2025 |title=Consumer Protection: Capital One allegedly misappropriated commissions through browser extension |url=https://valawyersweekly.com/2025/06/16/consumer-protection-capital-one-allegedly-misappropriated-commissions-through-browser-extension/ |website=Virginia Lawyers Weekly}}</ref>. Capital One attempted to dismiss the case in June, then finally settled in September while admitting to no wrongdoing<ref name=":0" />.


=== Fraudulent discounts ===
===Alleged fraudulent discounts===
Many users have claimed Capital One Shopping advertises fraudulent discounts that don't actually exist. Capitaloneshopping.com holds a rating of 1.3 stars on Trust Pilot, with many reviewers claiming "fraudulent prices," calling the browser extension a "hoax," and stating how they feel "frustrated" and cheated. {{Citation needed}}
Many users have claimed Capital One Shopping advertises fraudulent discounts that don't actually exist. Capitaloneshopping.com holds a rating of 1.3 stars on Trust Pilot, with many reviewers claiming "fraudulent prices," calling the browser extension a "hoax," and stating how they feel "frustrated" and cheated. {{Citation needed}}



Revision as of 17:46, 13 October 2025

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Capital One Shopping
Basic Information
Release Year 2020
Product Type Capital One, Browser extension
In Production Yes
Official Website https://capitaloneshopping.com/

Capital One Shopping is a free browser extension from Capital One that allows users to find discounts from various online retailers.

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User freedom
  • User privacy
  • Business model
  • Market control

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Incidents

Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

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Creators' lawsuit (Jan 2025)

Online creators filed a class-action lawsuit against Capital One, alleging that the company used cookies to override the commissions that content creators would've earned through affiliate marketing[1][2]. In their lawsuit, they claimed unjust enrichment by Capital One as well as intentional interference with contractual relations and conversion, among other claims[3]. Capital One attempted to dismiss the case in June, then finally settled in September while admitting to no wrongdoing[2].

Alleged fraudulent discounts

Many users have claimed Capital One Shopping advertises fraudulent discounts that don't actually exist. Capitaloneshopping.com holds a rating of 1.3 stars on Trust Pilot, with many reviewers claiming "fraudulent prices," calling the browser extension a "hoax," and stating how they feel "frustrated" and cheated. [citation needed]

See also

Honey browser plugin controversy

References

  1. "Capital One Browser Extension Scam Lawsuit Investigation". Class Law Group.
  2. 2.0 2.1 Stempel, Jonathan (18 Sep 2025). "Capital One settles social media creators' lawsuit". Reuters.
  3. "Consumer Protection: Capital One allegedly misappropriated commissions through browser extension". Virginia Lawyers Weekly. 16 Jun 2025.