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{{stub}}
{{ProductCargo
{{ProductCargo
|Company=Duracell
|Company=Duracell
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|Description=Electronic Vehicle charger
|Description=Electronic Vehicle charger
}}
}}
{{Ph-C-Int}}


'''{{PAGENAME}}''' is a used to charge your electric vehicles. <ref>https://duracellenergy.com/en/products/duracharger-ev/</ref> It requires using a phone app or their provided smart card, both of which requiring registration.
'''{{PAGENAME}}''' is a used to charge your electric vehicles. <ref>https://duracellenergy.com/en/products/duracharger-ev/</ref> To use the charger, you must install their phone app or use their provided smart card, both of which requiring registration through their app.


==Consumer-impact summary==
==Consumer-impact summary==
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To use the app, "for your convenience", you must register an account using your phone number. The app requests permissions to access network, bluetooth, location servers and to send notifications. There is not an in-app way to erase your data and delete account, but there is a phone number and email address that can be used for exercising data privacy rights. Calls to their customer service are recorded, for "training purposes".
To use the app, "for your convenience", you must register an account using your phone number. The app requests permissions to access network, bluetooth, location servers and to send notifications. There is not an in-app way to erase your data and delete account, but there is a phone number and email address that can be used for exercising data privacy rights. Calls to their customer service are recorded, for "training purposes".


Even when using the app with all permissions granted, the charger itself is not found, at least on iOS, but is found on Android. It is unclear if this is due to connection issues or the app being buggy. Due to the charger not being found, you cannot remotely control when charging starts or stops, automatically or manually.
When using the app with all requested permissions granted, the charger itself is not found, at least on iOS, but is found on Android. It is unclear if this is due to connection issues or the app being buggy. Due to the charger not being found, you cannot remotely control when charging starts or stops, automatically or manually.
 
{{Ph-C-CIS}}


==Incidents==
==Incidents==