made ref #1 better
User Privacy: factual correction
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*Your phone number
*Your phone number


There is not an in-app way to erase your data and delete account. There is a phone number and email address that can be used for exercising data privacy rights. Calls to their customer service are recorded, for training purposes.
There is not a simple button to your erase your data and delete account. There is a "Help and Feedback" section under "User" where you can write a message to support.
 
There is a phone number and email address that can be used for exercising data privacy rights.<ref>{{Cite web |title=Privacy Policy |url=https://duracellenergy.com/en/who-we-are/policies/privacy-policy/ |url-status=live |access-date=2025-11-05 |website=Duracell Energy}}</ref> Calls to their customer service are recorded, for training purposes.


The app asks for the following permissions:<ref>{{Cite web |title=Duracell Energy EV Charger App |url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 |url-status=live |access-date=2025-11-05 |website=App Store}}</ref><ref>{{Cite web |title=Duracell Energy EV Charger |url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive |url-status=live |access-date=2025-11-05 |website=Google Play}}</ref>
The app asks for the following permissions:<ref>{{Cite web |title=Duracell Energy EV Charger App |url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 |url-status=live |access-date=2025-11-05 |website=App Store}}</ref><ref>{{Cite web |title=Duracell Energy EV Charger |url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive |url-status=live |access-date=2025-11-05 |website=Google Play}}</ref>