Duracell Energy EV Charger: Difference between revisions
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It is not possible to use the charger fully offline, even if smart cards have been registered.<ref name=":0" /><ref name=":1" /> When the charger is on, its WiFi hotspot and Bluetooth discovery is active. | It is not possible to use the charger fully offline, even if smart cards have been registered.<ref name=":0" /><ref name=":1" /> When the charger is on, its WiFi hotspot and Bluetooth discovery is active. | ||
The support team can remotely interact with the charger, due to operating on the cloud.<ref name=":0" /><ref name=":1" /> | |||
===User Privacy=== | ===User Privacy=== | ||
Registration requires the following information:<ref name=":0" /><ref name=":1" /> | Registration requires the following information:<ref name=":0" /><ref name=":1" /> | ||
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The app asks for the following permissions:<ref>{{Cite web |title=Duracell Energy EV Charger App |url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 |url-status=live |access-date=2025-11-05 |website=App Store}}</ref><ref>{{Cite web |title=Duracell Energy EV Charger |url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive |url-status=live |access-date=2025-11-05 |website=Google Play}}</ref> | The app asks for the following permissions:<ref>{{Cite web |title=Duracell Energy EV Charger App |url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 |url-status=live |access-date=2025-11-05 |website=App Store}}</ref><ref>{{Cite web |title=Duracell Energy EV Charger |url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive |url-status=live |access-date=2025-11-05 |website=Google Play}}</ref> | ||
*Network | *Network | ||
*Bluetooth | *Bluetooth - for setup only | ||
*Location servers - your precise geo-location | *Location servers - your precise geo-location | ||
*Notifications | *Notifications | ||
*Camera - to add smart cards via bar code (can manually input card serial number) | |||
===Observations=== | ===Observations=== | ||
The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web |last=Jacob |first=Charmaine |date=2023-11-15 |title=Most common passwords: 70% can be cracked in less than a second |url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html |url-status=live |access-date=2025-11-05 |website=CNBD}}</ref><ref>{{Cite web |last= |first= |date=2012-09-10 |title=Password List For Penetration Testing |url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ |url-status=live |archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ |archive-date=2020-08-15 |access-date=2025-11-05 |website=pentestlab.blog}}</ref><ref>{{Cite web |date=2022-11-07 |title=These are the world's most common passwords-Is yours on the list? |url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html |url-status=live |access-date=2025-11-05 |website=Mint}}</ref> Changing the password is done via web browser. To change the password, you must connect to the charger hotspot in WiFi settings then visit a local IP address. Any settings enforcing HTTPS-only must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web |date=2024-09-18 |title=Connecting your charger to network |url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network |url-status=live |archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network |archive-date=2024-10-12 |access-date=2025-11-05 |website=ev.energy}}</ref> The hotspot automatically switches off 15 minutes after connecting to it.<ref name=":0" /><ref name=":1" /> | |||
Sometimes, the charger cannot be found (when powered on), even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or bugs in the Android or iOS app.{{Citation needed}} | |||
==Incidents== | ==Incidents== | ||
Revision as of 18:39, 5 November 2025
❗Article Status Notice: This Article is a stub
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| Basic Information | |
|---|---|
| Release Year | 2025 |
| Product Type | Electronic Vehicle Charging Point, Software |
| In Production | Yes |
| Official Website | https://duracellenergy |
Duracell Energy EV Charger is used to charge your electric vehicles at home.[1] This requires installation of a charging point. To use the charger, you must install their phone app or use their provided smart cards, both of which requiring registration through their app.[2][3]
Consumer-impact summary
User Freedom
It is possible to switch off the power to the entire charger within your home using a physical switch.
It is not possible to use the charger fully offline, even if smart cards have been registered.[2][3] When the charger is on, its WiFi hotspot and Bluetooth discovery is active.
The support team can remotely interact with the charger, due to operating on the cloud.[2][3]
User Privacy
Registration requires the following information:[2][3]
- Your phone number
There is a "Help and Feedback" section under "User" where you can write a message to support.
There is a phone number and email address that can be used for exercising data privacy rights.[4] Calls to their customer service are recorded, for training purposes.
There is not a simple button to your erase your data and delete account.
The app asks for the following permissions:[5][6]
- Network
- Bluetooth - for setup only
- Location servers - your precise geo-location
- Notifications
- Camera - to add smart cards via bar code (can manually input card serial number)
Observations
The default password for the charger WiFi hotspot is easily guessable.[2][3][7][8][9] Changing the password is done via web browser. To change the password, you must connect to the charger hotspot in WiFi settings then visit a local IP address. Any settings enforcing HTTPS-only must be disabled to access hotpot configuration, as the connection is made using HTTP.[10] The hotspot automatically switches off 15 minutes after connecting to it.[2][3]
Sometimes, the charger cannot be found (when powered on), even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or bugs in the Android or iOS app.[citation needed]
Incidents
This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Duracell Energy EV Charger category.
Example incident one (date)
- Main article: link to the main CR Wiki article
Short summary of the incident (could be the same as the summary preceding the article).
Example incident two (date)
...
See also
References
- ↑ "DuraCharger EV Charger". Duracell Energy. Retrieved 2025-11-04.
{{cite web}}: CS1 maint: url-status (link) - ↑ 2.0 2.1 2.2 2.3 2.4 2.5 "DuraCharger User Manual UK V1 web PD.pdf" (PDF). Sanel NV. Retrieved 2025-11-05.
{{cite web}}: CS1 maint: url-status (link) - ↑ 3.0 3.1 3.2 3.3 3.4 3.5 "DURACELL DURACHARGER OPERATING MANUAL Pdf Download". ManualsLib. Retrieved 2025-11-05.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Privacy Policy". Duracell Energy. Retrieved 2025-11-05.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Duracell Energy EV Charger App". App Store. Retrieved 2025-11-05.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Duracell Energy EV Charger". Google Play. Retrieved 2025-11-05.
{{cite web}}: CS1 maint: url-status (link) - ↑ Jacob, Charmaine (2023-11-15). "Most common passwords: 70% can be cracked in less than a second". CNBD. Retrieved 2025-11-05.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Password List For Penetration Testing". pentestlab.blog. 2012-09-10. Archived from the original on 2020-08-15. Retrieved 2025-11-05.
- ↑ "These are the world's most common passwords-Is yours on the list?". Mint. 2022-11-07. Retrieved 2025-11-05.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Connecting your charger to network". ev.energy. 2024-09-18. Archived from the original on 2024-10-12. Retrieved 2025-11-05.