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Added forced app downloads and headlines for further topics, as well as stub notice
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At the time of writing, the iOS version of the app has a size of about 304 MB<ref>{{Cite web |date=2025-11-03 |title=Ryanair App – App Store |url=https://apps.apple.com/us/app/ryanair/id504270602 |access-date=2025-11-14 |website=Apple App Store}}</ref> and the Android version about '''TODO'''.
At the time of writing, the iOS version of the app has a size of about 304 MB<ref>{{Cite web |date=2025-11-03 |title=Ryanair App – App Store |url=https://apps.apple.com/us/app/ryanair/id504270602 |access-date=2025-11-14 |website=Apple App Store}}</ref> and the Android version about '''TODO'''.


According to the Exodus privacy project, the Android version of the app sends data to the following 9 tracking and advertising services and also requests access to the device's advertising ID:<ref>{{Cite web |date=2025-11-09 |title=Report for com.ryanair.cheapflights 3.217.1 - εxodus |url=https://reports.exodus-privacy.eu.org/en/reports/com.ryanair.cheapflights/latest/ |access-date=2025-11-14 |website=Exodus Privacy Project}}</ref>
According to the Exodus privacy project, the Android version of the app sends data to the following 9 tracking and advertising services and also requests access to the advertising ID of the device:<ref>{{Cite web |date=2025-11-09 |title=Report for com.ryanair.cheapflights 3.217.1 - εxodus |url=https://reports.exodus-privacy.eu.org/en/reports/com.ryanair.cheapflights/latest/ |access-date=2025-11-14 |website=Exodus Privacy Project}}</ref>


* Adobe Experience Cloud
*Adobe Experience Cloud
* Facebook Analytics
*Facebook Analytics
* Facebook Share
*Facebook Share
* Google CrashLytics
*Google CrashLytics
* Google Firebase Analytics
*Google Firebase Analytics
* Google Tag Manager
*Google Tag Manager
* Inmobi
*Inmobi
* Swrve
*Swrve


Users who use the app have to use something like the F-Droid version of [https://f-droid.org/packages/net.kollnig.missioncontrol.fdroid/ Tracker Control] if they wish to prevent the app from contacting and sending personal data to these companies.
Users who use the app have to use something like the F-Droid version of [https://f-droid.org/packages/net.kollnig.missioncontrol.fdroid/ Tracker Control] if they wish to prevent the app from contacting and sending personal data to these companies.


==== Greenwashing ====
====Greenwashing====
The press release quotes the CEO that the measure would lead to "faster, smarter, and greener” travel. Saving resources in a mostly irrelevant area that barely contriubtes to the environmental impact is a common strategy used by companies with a high resource footprint (such as Apple moving to more environementally friendly packaging while the main product is still a repair-unfriendly disposable electronic item made with rare earth minerals). The vast majority of the emissions of an airline are generated by fuel combustion and energy consumption by the airports.
The press release quotes the CEO that the measure would lead to "faster, smarter, and greener” travel. Saving resources in a mostly irrelevant area that barely contriubtes to the environmental impact is a common strategy used by companies with a high resource footprint (such as Apple moving to more environementally friendly packaging while the main product is still a repair-unfriendly disposable electronic item made with rare earth minerals<!-- Not sure if referencing the Apple example makes sense here. Maybe we should have a dedicated page of common greenwashing techniques we can link to from individual incidents. -->). The vast majority of the emissions of an airline are generated by fuel combustion and energy consumption by the airports.


=== Cheap prices with excessive surcharges ===
===Cheap prices with excessive surcharges===
TODO – see Wikipedia section on surcharges
TODO – see Wikipedia section on surcharges


=== Misleading advertising regarding emissions ===
===Misleading advertising regarding emissions===
TODO – see this BBC article<ref>{{Cite web |last=Hotten |first=Russell |date=2020-02-05 |title=Ryanair rapped over low emissions claims |url=https://www.bbc.com/news/business-51372780 |access-date=2025-11-14 |website=BBC}}</ref>
TODO – see this BBC article<ref>{{Cite web |last=Hotten |first=Russell |date=2020-02-05 |title=Ryanair rapped over low emissions claims |url=https://www.bbc.com/news/business-51372780 |access-date=2025-11-14 |website=BBC}}</ref>


=== Safety concerns due to insufficiently fuelling of aircrafts ===
===Safety concerns due to insufficiently fuelling of aircrafts===
TODO – find some good and reputable sources
TODO – find some good and reputable sources



Revision as of 13:09, 15 November 2025

Article Status Notice: This Article is a stub


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Ryanair
Basic information
Founded 1985
Legal Structure Public
Industry Aviation
Also known as
Official website https://www.ryanair.com

Ryanair is an Irish ultra-low-cost airline operating in over 40 countries.

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Ryanair category.

Forced App-Downloads (November 2025)

Starting November 12th, 2025, Ryanair requires passengers to install their app on their samart phones to use as a digital boarding pass.

Alternative, less invasive and more privacy friendly workflows, such as PDF files or the usual passes for Apple and Google Wallet as well as the countless compatible open-source alternatives from the F-Droid store are not supported.

Passengers have the option to manually request a currently free paper boarding pass at the airport after checking in online before. Simply printing their own or using a digital boarding pass without the Ryanair app is, however, not possible.[1]

Having an app installed on users' phones gives the company free advertising every time they see the icon on their homescreen, allows it to harvest significantly more data and enables it to send users advertising in the form of notifications.

At the time of writing, the iOS version of the app has a size of about 304 MB[2] and the Android version about TODO.

According to the Exodus privacy project, the Android version of the app sends data to the following 9 tracking and advertising services and also requests access to the advertising ID of the device:[3]

  • Adobe Experience Cloud
  • Facebook Analytics
  • Facebook Share
  • Google CrashLytics
  • Google Firebase Analytics
  • Google Tag Manager
  • Inmobi
  • Swrve

Users who use the app have to use something like the F-Droid version of Tracker Control if they wish to prevent the app from contacting and sending personal data to these companies.

Greenwashing

The press release quotes the CEO that the measure would lead to "faster, smarter, and greener” travel. Saving resources in a mostly irrelevant area that barely contriubtes to the environmental impact is a common strategy used by companies with a high resource footprint (such as Apple moving to more environementally friendly packaging while the main product is still a repair-unfriendly disposable electronic item made with rare earth minerals). The vast majority of the emissions of an airline are generated by fuel combustion and energy consumption by the airports.

Cheap prices with excessive surcharges

TODO – see Wikipedia section on surcharges

Misleading advertising regarding emissions

TODO – see this BBC article[4]

Safety concerns due to insufficiently fuelling of aircrafts

TODO – find some good and reputable sources

See also

Link to relevant theme articles or companies with similar incidents.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


References

  1. Harding, Scharon (2025-11-11). "Ryanair tries forcing app downloads by eliminating paper boarding passes". Ars Technica. Retrieved 2025-11-14.
  2. "Ryanair App – App Store". Apple App Store. 2025-11-03. Retrieved 2025-11-14.
  3. "Report for com.ryanair.cheapflights 3.217.1 - εxodus". Exodus Privacy Project. 2025-11-09. Retrieved 2025-11-14.
  4. Hotten, Russell (2020-02-05). "Ryanair rapped over low emissions claims". BBC. Retrieved 2025-11-14.