MyFitnessPal regressive upgrade: Difference between revisions

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In October 2025, MyFitnessPal began rolling out a mandatory update for its mobile application, marketed as the "brand new Today tab."<ref name="help-article-intro">{{cite web |title=Introducing the brand new Today tab! |url=https://support.myfitnesspal.com/hc/en-us/articles/39985611667341-Introducing-the-brand-new-Today-tab |website=MyFitnessPal Help |date=2025-10-03 |access-date=2025-11-05}}</ref> The update was met with widespread criticism from users, who reported that the new version was slow, difficult to use, and missing core functionality. The company also used the update to move a previously free feature behind its Premium subscription tier.<ref name="forum-announcement-test">{{cite web |title=Exciting News: A New Food Diary is Coming Soon! |url=https://community.myfitnesspal.com/en/discussion/10945729/exciting-news-a-new-food-diary-is-coming-soon |website=MyFitnessPal Community |date=2025-08-27 |access-date=2025-11-05}}</ref>

In October 2025, MyFitnessPal began rolling out a mandatory update for its mobile application, marketed as the "brand new Today tab."<ref name="help-article-intro">{{cite web |title=Introducing the brand new Today tab! |url=https://support.myfitnesspal.com/hc/en-us/articles/39985611667341-Introducing-the-brand-new-Today-tab |website=MyFitnessPal Help |date=2025-10-03 |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20260212155121/https://support.myfitnesspal.com/hc/en-us/articles/39985611667341-Introducing-the-brand-new-Today-tab |archive-date=12 Feb 2026}}</ref> The update was met with widespread criticism from users, who reported that the new version was slow, difficult to use, and missing core functionality. The company also used the update to move a previously free feature behind its Premium subscription tier.<ref name="forum-announcement-test">{{cite web |title=Exciting News: A New Food Diary is Coming Soon! |url=https://community.myfitnesspal.com/en/discussion/10945729/exciting-news-a-new-food-diary-is-coming-soon |website=MyFitnessPal Community |date=2025-08-27 |access-date=2025-11-05}}</ref>

==Background==

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====Refusal to Refund====

MyFitnessPal has offered refunds to some recently subscribed users but has denied them to long-term annual subscribers, citing a policy that limits refunds to the current billing period.<ref name="premium-plus-article">{{cite web |title=Premium + |url=https://support.myfitnesspal.com/hc/en-us/articles/34347930588557-Premium |website=MyFitnessPal Help |date=2025-10-30 |access-date=2025-11-05}}</ref> This has left many users who paid for a year of service with a product that no longer meets their needs and no recourse for a refund for the remaining subscription period. However, some users have reported successfully obtaining refunds by circumventing MyFitnessPal's support and requesting them directly through their device's app store, such as Google Play.<ref name="reddit-refund">{{cite web |title=I got a refund |url=https://www.reddit.com/r/Myfitnesspal/comments/1o7qhj3/i_got_a_refund/ |website=Reddit |date=2025-10-16 |access-date=2025-11-03}}</ref>

MyFitnessPal has offered refunds to some recently subscribed users but has denied them to long-term annual subscribers, citing a policy that limits refunds to the current billing period.<ref name="premium-plus-article">{{cite web |title=Premium + |url=https://support.myfitnesspal.com/hc/en-us/articles/34347930588557-Premium |website=MyFitnessPal Help |date=2025-10-30 |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20250810221600/https://support.myfitnesspal.com/hc/en-us/articles/34347930588557-Premium |archive-date=10 Aug 2025}}</ref> This has left many users who paid for a year of service with a product that no longer meets their needs and no recourse for a refund for the remaining subscription period. However, some users have reported successfully obtaining refunds by circumventing MyFitnessPal's support and requesting them directly through their device's app store, such as Google Play.<ref name="reddit-refund">{{cite web |title=I got a refund |url=https://www.reddit.com/r/Myfitnesspal/comments/1o7qhj3/i_got_a_refund/ |website=Reddit |date=2025-10-16 |access-date=2025-11-03}}</ref>

====Misleading Communications====

Contradicting the significance of the changes, the official App Store release notes for the update (version 25.10.2) stated, "No big fixes or changes to report!" This led users to question the company's transparency regarding the disruptive rollout.<ref name="reddit-explain">{{cite web |title=Explain This |url=https://www.reddit.com/r/Myfitnesspal/comments/1o8mfev/explain_this/ |website=Reddit |date=2025-10-17 |access-date=2025-11-03}}</ref> The company's official "Known Issues" pages for its Android and iOS apps also make no mention of the widespread complaints regarding removed features or poor usability.<ref name="known-issues-android">{{cite web |title=Known Issues: Android App |url=https://support.myfitnesspal.com/hc/en-us/articles/360032274332-Known-Issues-Android-App |website=MyFitnessPal Help |date=2025-11-01 |access-date=2025-11-05}}</ref><ref name="known-issues-ios">{{cite web |title=Known Issues: iOS App |url=https://support.myfitnesspal.com/hc/en-us/articles/360032274552-Known-Issues-iOS-App |website=MyFitnessPal Help |date=2025-11-01 |access-date=2025-11-05}}</ref>

Contradicting the significance of the changes, the official App Store release notes for the update (version 25.10.2) stated, "No big fixes or changes to report!" This led users to question the company's transparency regarding the disruptive rollout.<ref name="reddit-explain">{{cite web |title=Explain This |url=https://www.reddit.com/r/Myfitnesspal/comments/1o8mfev/explain_this/ |website=Reddit |date=2025-10-17 |access-date=2025-11-03}}</ref> The company's official "Known Issues" pages for its Android and iOS apps also make no mention of the widespread complaints regarding removed features or poor usability.<ref name="known-issues-android">{{cite web |title=Known Issues: Android App |url=https://support.myfitnesspal.com/hc/en-us/articles/360032274332-Known-Issues-Android-App |website=MyFitnessPal Help |date=2025-11-01 |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20251203072703/https://support.myfitnesspal.com/hc/en-us/articles/360032274332-Known-Issues-Android-App |archive-date=3 Dec 2025}}</ref><ref name="known-issues-ios">{{cite web |title=Known Issues: iOS App |url=https://support.myfitnesspal.com/hc/en-us/articles/360032274552-Known-Issues-iOS-App |website=MyFitnessPal Help |date=2025-11-01 |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20250712073957/https://support.myfitnesspal.com/hc/en-us/articles/360032274552-Known-Issues-iOS-App |archive-date=12 Jul 2025}}</ref>

====Prepaid Subscribers Left with No Recourse====

The combination of the policies and choices outlined above unexpectedly left prepaid subscribers with no recourse, having already paid for a service which now did not perform the function they subscribed for, with MyFitnessPal refusing to provide an immediate technical remedy, and also refusing to refund consumers for the loss of functionality they had prepaid for.

==== Impact on User Health and Well-being ====

It is noteworthy that MyFitnessPal is an app/service which exists within the health space, specifically described on their Google Play page as "the leading health and nutrition app" <ref name="google-play-listing">{{cite web |title=MyFitnessPal: Calorie Counter – Apps on Google Play |url=https://play.google.com/store/apps/details?id=com.myfitnesspal.android&hl=en_NZ |website=Google Play |access-date=2025-11-05}}</ref>

It is noteworthy that MyFitnessPal is an app/service which exists within the health space, specifically described on their Google Play page as "the leading health and nutrition app" <ref name="google-play-listing">{{cite web |title=MyFitnessPal: Calorie Counter – Apps on Google Play |url=https://play.google.com/store/apps/details?id=com.myfitnesspal.android&hl=en_NZ |website=Google Play |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20241228023608/https://play.google.com/store/apps/details?id=com.myfitnesspal.android&hl=en_NZ |archive-date=28 Dec 2024}}</ref>

This app allows not only tracking of food and calories, but fasting, food diary/notes, water intake, physical activity, and links to other health based apps.

For this reason it is reasonable to consider that a portion of MyFitnessPal users deal with day to day health challenges and stresses, examples being diabetes,<ref name="health-diabetes-hf">{{cite web |title=Patient Stories _ Diabetes |url=https://www.henryford.com/services/diabetes/education/stories |website=Henry Ford Health |access-date=2025-11-05}}</ref><ref name="health-diabetes-medium">{{cite web |title=How Continuous Glucose Monitoring and MyFitnessPal Transformed My Type 2 Diabetes Remission Journey |url=https://medium.com/%40smudnaney/how-chat-gpt-and-continuous-glucose-monitoring-transformed-my-type-2-diabetes-remission-483d8b97d273 |website=Medium |access-date=2025-11-05}}</ref> PCOS,<ref name="health-pcos">{{cite web |title=Weight loss with PCOS |url=https://community.myfitnesspal.com/en/discussion/10328717/weight-loss-with-pcos |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> insulin resistance,<ref name="health-pcos"/> hypothyroidism,<ref name="health-hypothyroidism">{{cite web |title=Hypothyroidism weight loss success stories |url=https://community.myfitnesspal.com/en/discussion/10202011/hypothyroidism-weight-loss-success-stories |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> hypertension,<ref name="health-hypertension">{{cite web |title=Blood pressure success stories |url=https://community.myfitnesspal.com/en/discussion/1272468/blood-pressure-success-stories |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> cholesterol,<ref name="health-gerd-etc">{{cite web |title=Hunger Question |url=https://community.myfitnesspal.com/en/discussion/10743035/hunger-question |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> pre-diabetes,<ref name="health-gerd-etc"/> and GERD<ref name="health-gerd-etc"/> just to name a few.

For this reason it is reasonable to consider that a portion of MyFitnessPal users deal with day to day health challenges and stresses, examples being diabetes,<ref name="health-diabetes-hf">{{cite web |title=Patient Stories _ Diabetes |url=https://www.henryford.com/services/diabetes/education/stories |website=Henry Ford Health |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20251011035909/https://www.henryford.com/services/diabetes/education/stories |archive-date=11 Oct 2025}}</ref><ref name="health-diabetes-medium">{{cite web |title=How Continuous Glucose Monitoring and MyFitnessPal Transformed My Type 2 Diabetes Remission Journey |url=https://medium.com/%40smudnaney/how-chat-gpt-and-continuous-glucose-monitoring-transformed-my-type-2-diabetes-remission-483d8b97d273 |website=Medium |access-date=2025-11-05}}</ref> PCOS,<ref name="health-pcos">{{cite web |title=Weight loss with PCOS |url=https://community.myfitnesspal.com/en/discussion/10328717/weight-loss-with-pcos |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> insulin resistance,<ref name="health-pcos"/> hypothyroidism,<ref name="health-hypothyroidism">{{cite web |title=Hypothyroidism weight loss success stories |url=https://community.myfitnesspal.com/en/discussion/10202011/hypothyroidism-weight-loss-success-stories |website=MyFitnessPal Community |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20160601195705/http://community.myfitnesspal.com:80/en/discussion/10202011/hypothyroidism-weight-loss-success-stories |archive-date=1 Jun 2016}}</ref> hypertension,<ref name="health-hypertension">{{cite web |title=Blood pressure success stories |url=https://community.myfitnesspal.com/en/discussion/1272468/blood-pressure-success-stories |website=MyFitnessPal Community |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20160417180042/http://community.myfitnesspal.com:80/en/discussion/1272468/blood-pressure-success-stories |archive-date=17 Apr 2016}}</ref> cholesterol,<ref name="health-gerd-etc">{{cite web |title=Hunger Question |url=https://community.myfitnesspal.com/en/discussion/10743035/hunger-question |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> pre-diabetes,<ref name="health-gerd-etc"/> and GERD<ref name="health-gerd-etc"/> just to name a few.

The purpose of this section is to illustarate the difference between this incident and something like the Sonos app incident. Both share the feature of sudden significant loss of consumer functionality - the difference here is that the Sonos situation is a matter of consumer enjoyment and preference, but the MyFitnessPal incident carries additional consumer responsibility due to it being an app/service marketed as supporting consumer health.

@@ Line 11: / Line 11: @@
 }}
-In October 2025, MyFitnessPal began rolling out a mandatory update for its mobile application, marketed as the "brand new Today tab."<ref name="help-article-intro">{{cite web |title=Introducing the brand new Today tab! |url=https://support.myfitnesspal.com/hc/en-us/articles/39985611667341-Introducing-the-brand-new-Today-tab |website=MyFitnessPal Help |date=2025-10-03 |access-date=2025-11-05}}</ref> The update was met with widespread criticism from users, who reported that the new version was slow, difficult to use, and missing core functionality. The company also used the update to move a previously free feature behind its Premium subscription tier.<ref name="forum-announcement-test">{{cite web |title=Exciting News: A New Food Diary is Coming Soon! |url=https://community.myfitnesspal.com/en/discussion/10945729/exciting-news-a-new-food-diary-is-coming-soon |website=MyFitnessPal Community |date=2025-08-27 |access-date=2025-11-05}}</ref>
+In October 2025, MyFitnessPal began rolling out a mandatory update for its mobile application, marketed as the "brand new Today tab."<ref name="help-article-intro">{{cite web |title=Introducing the brand new Today tab! |url=https://support.myfitnesspal.com/hc/en-us/articles/39985611667341-Introducing-the-brand-new-Today-tab |website=MyFitnessPal Help |date=2025-10-03 |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20260212155121/https://support.myfitnesspal.com/hc/en-us/articles/39985611667341-Introducing-the-brand-new-Today-tab |archive-date=12 Feb 2026}}</ref> The update was met with widespread criticism from users, who reported that the new version was slow, difficult to use, and missing core functionality. The company also used the update to move a previously free feature behind its Premium subscription tier.<ref name="forum-announcement-test">{{cite web |title=Exciting News: A New Food Diary is Coming Soon! |url=https://community.myfitnesspal.com/en/discussion/10945729/exciting-news-a-new-food-diary-is-coming-soon |website=MyFitnessPal Community |date=2025-08-27 |access-date=2025-11-05}}</ref>
 ==Background==
@@ Line 46: / Line 46: @@
 ====Refusal to Refund====
-MyFitnessPal has offered refunds to some recently subscribed users but has denied them to long-term annual subscribers, citing a policy that limits refunds to the current billing period.<ref name="premium-plus-article">{{cite web |title=Premium + |url=https://support.myfitnesspal.com/hc/en-us/articles/34347930588557-Premium |website=MyFitnessPal Help |date=2025-10-30 |access-date=2025-11-05}}</ref> This has left many users who paid for a year of service with a product that no longer meets their needs and no recourse for a refund for the remaining subscription period. However, some users have reported successfully obtaining refunds by circumventing MyFitnessPal's support and requesting them directly through their device's app store, such as Google Play.<ref name="reddit-refund">{{cite web |title=I got a refund |url=https://www.reddit.com/r/Myfitnesspal/comments/1o7qhj3/i_got_a_refund/ |website=Reddit |date=2025-10-16 |access-date=2025-11-03}}</ref>
+MyFitnessPal has offered refunds to some recently subscribed users but has denied them to long-term annual subscribers, citing a policy that limits refunds to the current billing period.<ref name="premium-plus-article">{{cite web |title=Premium + |url=https://support.myfitnesspal.com/hc/en-us/articles/34347930588557-Premium |website=MyFitnessPal Help |date=2025-10-30 |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20250810221600/https://support.myfitnesspal.com/hc/en-us/articles/34347930588557-Premium |archive-date=10 Aug 2025}}</ref> This has left many users who paid for a year of service with a product that no longer meets their needs and no recourse for a refund for the remaining subscription period. However, some users have reported successfully obtaining refunds by circumventing MyFitnessPal's support and requesting them directly through their device's app store, such as Google Play.<ref name="reddit-refund">{{cite web |title=I got a refund |url=https://www.reddit.com/r/Myfitnesspal/comments/1o7qhj3/i_got_a_refund/ |website=Reddit |date=2025-10-16 |access-date=2025-11-03}}</ref>
 ====Misleading Communications====
-Contradicting the significance of the changes, the official App Store release notes for the update (version 25.10.2) stated, "No big fixes or changes to report!" This led users to question the company's transparency regarding the disruptive rollout.<ref name="reddit-explain">{{cite web |title=Explain This |url=https://www.reddit.com/r/Myfitnesspal/comments/1o8mfev/explain_this/ |website=Reddit |date=2025-10-17 |access-date=2025-11-03}}</ref> The company's official "Known Issues" pages for its Android and iOS apps also make no mention of the widespread complaints regarding removed features or poor usability.<ref name="known-issues-android">{{cite web |title=Known Issues: Android App |url=https://support.myfitnesspal.com/hc/en-us/articles/360032274332-Known-Issues-Android-App |website=MyFitnessPal Help |date=2025-11-01 |access-date=2025-11-05}}</ref><ref name="known-issues-ios">{{cite web |title=Known Issues: iOS App |url=https://support.myfitnesspal.com/hc/en-us/articles/360032274552-Known-Issues-iOS-App |website=MyFitnessPal Help |date=2025-11-01 |access-date=2025-11-05}}</ref>
+Contradicting the significance of the changes, the official App Store release notes for the update (version 25.10.2) stated, "No big fixes or changes to report!" This led users to question the company's transparency regarding the disruptive rollout.<ref name="reddit-explain">{{cite web |title=Explain This |url=https://www.reddit.com/r/Myfitnesspal/comments/1o8mfev/explain_this/ |website=Reddit |date=2025-10-17 |access-date=2025-11-03}}</ref> The company's official "Known Issues" pages for its Android and iOS apps also make no mention of the widespread complaints regarding removed features or poor usability.<ref name="known-issues-android">{{cite web |title=Known Issues: Android App |url=https://support.myfitnesspal.com/hc/en-us/articles/360032274332-Known-Issues-Android-App |website=MyFitnessPal Help |date=2025-11-01 |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20251203072703/https://support.myfitnesspal.com/hc/en-us/articles/360032274332-Known-Issues-Android-App |archive-date=3 Dec 2025}}</ref><ref name="known-issues-ios">{{cite web |title=Known Issues: iOS App |url=https://support.myfitnesspal.com/hc/en-us/articles/360032274552-Known-Issues-iOS-App |website=MyFitnessPal Help |date=2025-11-01 |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20250712073957/https://support.myfitnesspal.com/hc/en-us/articles/360032274552-Known-Issues-iOS-App |archive-date=12 Jul 2025}}</ref>
 ====Prepaid Subscribers Left with No Recourse====
 The combination of the policies and choices outlined above unexpectedly left prepaid subscribers with no recourse, having already paid for a service which now did not perform the function they subscribed for, with MyFitnessPal refusing to provide an immediate technical remedy, and also refusing to refund consumers for the loss of functionality they had prepaid for.
 ==== Impact on User Health and Well-being ====
-It is noteworthy that MyFitnessPal is an app/service which exists within the health space, specifically described on their Google Play page as "the leading health and nutrition app" <ref name="google-play-listing">{{cite web |title=MyFitnessPal: Calorie Counter – Apps on Google Play |url=https://play.google.com/store/apps/details?id=com.myfitnesspal.android&hl=en_NZ |website=Google Play |access-date=2025-11-05}}</ref>
+It is noteworthy that MyFitnessPal is an app/service which exists within the health space, specifically described on their Google Play page as "the leading health and nutrition app" <ref name="google-play-listing">{{cite web |title=MyFitnessPal: Calorie Counter – Apps on Google Play |url=https://play.google.com/store/apps/details?id=com.myfitnesspal.android&hl=en_NZ |website=Google Play |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20241228023608/https://play.google.com/store/apps/details?id=com.myfitnesspal.android&hl=en_NZ |archive-date=28 Dec 2024}}</ref>
 This app allows not only tracking of food and calories, but fasting, food diary/notes, water intake, physical activity, and links to other health based apps.
-For this reason it is reasonable to consider that a portion of MyFitnessPal users deal with day to day health challenges and stresses, examples being diabetes,<ref name="health-diabetes-hf">{{cite web |title=Patient Stories _ Diabetes |url=https://www.henryford.com/services/diabetes/education/stories |website=Henry Ford Health |access-date=2025-11-05}}</ref><ref name="health-diabetes-medium">{{cite web |title=How Continuous Glucose Monitoring and MyFitnessPal Transformed My Type 2 Diabetes Remission Journey |url=https://medium.com/%40smudnaney/how-chat-gpt-and-continuous-glucose-monitoring-transformed-my-type-2-diabetes-remission-483d8b97d273 |website=Medium |access-date=2025-11-05}}</ref> PCOS,<ref name="health-pcos">{{cite web |title=Weight loss with PCOS |url=https://community.myfitnesspal.com/en/discussion/10328717/weight-loss-with-pcos |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> insulin resistance,<ref name="health-pcos"/> hypothyroidism,<ref name="health-hypothyroidism">{{cite web |title=Hypothyroidism weight loss success stories |url=https://community.myfitnesspal.com/en/discussion/10202011/hypothyroidism-weight-loss-success-stories |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> hypertension,<ref name="health-hypertension">{{cite web |title=Blood pressure success stories |url=https://community.myfitnesspal.com/en/discussion/1272468/blood-pressure-success-stories |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> cholesterol,<ref name="health-gerd-etc">{{cite web |title=Hunger Question |url=https://community.myfitnesspal.com/en/discussion/10743035/hunger-question |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> pre-diabetes,<ref name="health-gerd-etc"/> and GERD<ref name="health-gerd-etc"/> just to name a few.
+For this reason it is reasonable to consider that a portion of MyFitnessPal users deal with day to day health challenges and stresses, examples being diabetes,<ref name="health-diabetes-hf">{{cite web |title=Patient Stories _ Diabetes |url=https://www.henryford.com/services/diabetes/education/stories |website=Henry Ford Health |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20251011035909/https://www.henryford.com/services/diabetes/education/stories |archive-date=11 Oct 2025}}</ref><ref name="health-diabetes-medium">{{cite web |title=How Continuous Glucose Monitoring and MyFitnessPal Transformed My Type 2 Diabetes Remission Journey |url=https://medium.com/%40smudnaney/how-chat-gpt-and-continuous-glucose-monitoring-transformed-my-type-2-diabetes-remission-483d8b97d273 |website=Medium |access-date=2025-11-05}}</ref> PCOS,<ref name="health-pcos">{{cite web |title=Weight loss with PCOS |url=https://community.myfitnesspal.com/en/discussion/10328717/weight-loss-with-pcos |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> insulin resistance,<ref name="health-pcos"/> hypothyroidism,<ref name="health-hypothyroidism">{{cite web |title=Hypothyroidism weight loss success stories |url=https://community.myfitnesspal.com/en/discussion/10202011/hypothyroidism-weight-loss-success-stories |website=MyFitnessPal Community |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20160601195705/http://community.myfitnesspal.com:80/en/discussion/10202011/hypothyroidism-weight-loss-success-stories |archive-date=1 Jun 2016}}</ref> hypertension,<ref name="health-hypertension">{{cite web |title=Blood pressure success stories |url=https://community.myfitnesspal.com/en/discussion/1272468/blood-pressure-success-stories |website=MyFitnessPal Community |access-date=2025-11-05 |archive-url=http://web.archive.org/web/20160417180042/http://community.myfitnesspal.com:80/en/discussion/1272468/blood-pressure-success-stories |archive-date=17 Apr 2016}}</ref> cholesterol,<ref name="health-gerd-etc">{{cite web |title=Hunger Question |url=https://community.myfitnesspal.com/en/discussion/10743035/hunger-question |website=MyFitnessPal Community |access-date=2025-11-05}}</ref> pre-diabetes,<ref name="health-gerd-etc"/> and GERD<ref name="health-gerd-etc"/> just to name a few.
 The purpose of this section is to illustarate the difference between this incident and something like the Sonos app incident. Both share the feature of sudden significant loss of consumer functionality - the difference here is that the Sonos situation is a matter of consumer enjoyment and preference, but the MyFitnessPal incident carries additional consumer responsibility due to it being an app/service marketed as supporting consumer health.