Bait-and-switch: Difference between revisions
Fixed headings to comply with the new style guide https://wiki.rossmanngroup.com/wiki/CAT:Documentation/Style_Guide |
|||
Line 1: | Line 1: | ||
'''Bait-and-switch''' is the action of advertising goods that are an apparent bargain, with the intention of substituting inferior or more expensive goods.<ref>https://dictionary.cambridge.org/dictionary/english/bait-and-switch</ref> The measures against this practice depend a lot in the consumer laws in each country, but it is usually considered under unfair and deceptive transactions. | '''Bait-and-switch''' is the action of advertising goods that are an apparent bargain, with the intention of substituting inferior or more expensive goods.<ref>https://dictionary.cambridge.org/dictionary/english/bait-and-switch</ref> The measures against this practice depend a lot in the consumer laws in each country, but it is usually considered under unfair and deceptive transactions. | ||
== Legality == | ==Legality== | ||
In the United States, the [[Federal Trade Commission|FTC]] has issued a Notice that it has determined that bait and switch sales practices are unfair or deceptive trade practices, and violate the FTC Act.<ref>https://www.ftc.gov/enforcement/penalty-offenses/bait-switch</ref><ref>https://www.ftc.gov/system/files/ftc_gov/pdf/Bait-Switch.pdf</ref> And in december of 2024, the Comission announced a "Bipartisan Rule Banning ''Junk Ticket'' and Hotel Fees"<ref>https://www.ftc.gov/news-events/news/press-releases/2024/12/federal-trade-commission-announces-bipartisan-rule-banning-junk-ticket-hotel-fees</ref>, in an effort to end the hidden fees when buying tickets or accomodation, the idea is to comply the companies and sellers of these goods to be more transparent:<blockquote>"The Junk Fees Rule will ensure that pricing information is presented in a timely, transparent, and truthful way to consumers of live-event tickets and short-term lodging, two industries whose pricing practices the Commission has studied in particular. Consumers searching for hotels or vacation rentals or seats at a show or sporting event will no longer be surprised by a pile of “resort,” “convenience,” or “service” fees inflating the advertised price. By requiring up-front disclosure of total price including fees, the rule will make comparison shopping easier, resulting in savings for consumers and leveling the competitive playing field." | In the United States, the [[Federal Trade Commission|FTC]] has issued a Notice that it has determined that bait and switch sales practices are unfair or deceptive trade practices, and violate the FTC Act.<ref>https://www.ftc.gov/enforcement/penalty-offenses/bait-switch</ref><ref>https://www.ftc.gov/system/files/ftc_gov/pdf/Bait-Switch.pdf</ref> And in december of 2024, the Comission announced a "Bipartisan Rule Banning ''Junk Ticket'' and Hotel Fees"<ref>https://www.ftc.gov/news-events/news/press-releases/2024/12/federal-trade-commission-announces-bipartisan-rule-banning-junk-ticket-hotel-fees</ref>, in an effort to end the hidden fees when buying tickets or accomodation, the idea is to comply the companies and sellers of these goods to be more transparent:<blockquote>"The Junk Fees Rule will ensure that pricing information is presented in a timely, transparent, and truthful way to consumers of live-event tickets and short-term lodging, two industries whose pricing practices the Commission has studied in particular. Consumers searching for hotels or vacation rentals or seats at a show or sporting event will no longer be surprised by a pile of “resort,” “convenience,” or “service” fees inflating the advertised price. By requiring up-front disclosure of total price including fees, the rule will make comparison shopping easier, resulting in savings for consumers and leveling the competitive playing field." | ||
FTC, Press Release. December 17, 2024</blockquote> | FTC, Press Release. December 17, 2024</blockquote> | ||
== Recent | ==Recent cases== | ||
* FTC Sends More Than $1.1 Million in Refunds to Consumers Deceived by Bait-and-Switch Ads for LASIK Vision Correction Procedures.<ref>https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-sends-more-11-million-refunds-consumers-deceived-bait-switch-ads-lasik-vision-correction</ref> | *FTC Sends More Than $1.1 Million in Refunds to Consumers Deceived by Bait-and-Switch Ads for LASIK Vision Correction Procedures.<ref>https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-sends-more-11-million-refunds-consumers-deceived-bait-switch-ads-lasik-vision-correction</ref> | ||
== References == | ==References== | ||
<references /> | <references /> | ||
[[Category:Common terms]] | [[Category:Common terms]] |