Jump to content

User:Bythmusters/icecreamdraft: Difference between revisions

From Consumer Rights Wiki
Bythmusters (talk | contribs)
Draft/outlining
Bythmusters (talk | contribs)
I'm coming back for this, just needed to dump some text here for the meantime
Line 7: Line 7:
|Website=https://www.taylor-company.com/
|Website=https://www.taylor-company.com/
|Description=Taylor ice cream machine for exclusive use in McDonalds franchises.
|Description=Taylor ice cream machine for exclusive use in McDonalds franchises.
}}wip
}}<!-- Style notes:
McDonald's, not McDonalds
These machines make several things: Ice cream cones, milkshakes (known colloquially and officially as "shakes"), sundaes, and McFlurries (singular McFlurry) to name a few.
C602 is the main machine used at McDonald's but not the only one. -->


* add redirect for "McDonalds Ice Cream Machine" "McDonalds Shake Machine" etc so it shows up in search
'''wip wip wip'''
* watch louis' videos on this machine


ice cream machine exclusivity repair rights{{Ph-C-Int}}
*add redirect for "McDonald's Ice Cream Machine" "McDonald's Shake Machine" etc so it shows up in search
*watch louis' videos on this machine
ice cream machine exclusivity repair rights


==Consumer-impact summary==
The Taylor C602 is the primary ice cream machine used at McDonald's to make soft serve dishes and shakes. It is infamously unreliable; there are [https://knowyourmeme.com/memes/mcdonalds-ice-cream-machine memes about these machines] and [https://mcbroken.com/ a website] to view the status of each McDonald's ice cream machine around the world.
 
from wired article:
 
The Taylor C602 is an old but sophisticated machine with many self-checks during its regular two-week cleanings, nightly pasteurization, and other stages. But once something goes wrong, the machine often refuses to work and gives undocumented error codes. Often, these can only be interpreted by a Taylor repair associate visiting the McDonald's franchise.
 
An entrepreneurial couple, Nelson and O'Sullivan attempted to automate the upkeep of a Taylor machine to run a frozen yogurt vending machine business. With Taylor's blessing, they went to Shenzhen and began creating an automated enclosure and started learning more about how Taylor machines work. After much hard work and prototyping, they discovered time and time again that the Taylor machines were just simply unreliable and could not be operated without manual intervention.
 
Eventually they used their reverse engineering findings to change courses and launch Kytch, a Raspberry Pi-based system that helps food retailers monitor and diagnose their Taylor machines. Data that is typically hidden away is now easily readable, loggable, and owners can receive status updates on their machines. However, at this point, Nelson and O'Sullivan's cordial relationship with Taylor ends, as Taylor covertly attempts to purchase Kytch devices.
 
Later Taylor launches their
 
==Kytch device backstory==
{{Ph-C-CIS}}
{{Ph-C-CIS}}


Line 30: Line 46:
==See also==
==See also==


* [[Right to repair]]
*[[Right to repair]]


* [https://www.youtube.com/watch?v=tl34nW9c4wo Louis Rossman - Let's talk about ice cream, mcdonalds, and why it matters]
*[https://www.youtube.com/watch?v=tl34nW9c4wo Louis Rossman - Let's talk about ice cream, mcdonalds, and why it matters]
* [https://www.youtube.com/watch?v=HaSHd6QJrpo Louis Rossman- The FTC wants their damn ICE CREAM!!!]<br />
*[https://www.youtube.com/watch?v=HaSHd6QJrpo Louis Rossman- The FTC wants their damn ICE CREAM!!!]<br />


Wikipedia https://en.wikipedia.org/wiki/McDonald's_ice_cream_machine
Wikipedia https://en.wikipedia.org/wiki/McDonald's_ice_cream_machine

Revision as of 06:42, 14 January 2026

Bythmusters/icecreamdraft
Basic Information
Release Year 2007
Product Type Ice cream machine, Industrial equipment, Food equipment
In Production No
Official Website https://www.taylor-company.com/


wip wip wip

  • add redirect for "McDonald's Ice Cream Machine" "McDonald's Shake Machine" etc so it shows up in search
  • watch louis' videos on this machine

ice cream machine exclusivity repair rights

The Taylor C602 is the primary ice cream machine used at McDonald's to make soft serve dishes and shakes. It is infamously unreliable; there are memes about these machines and a website to view the status of each McDonald's ice cream machine around the world.

from wired article:

The Taylor C602 is an old but sophisticated machine with many self-checks during its regular two-week cleanings, nightly pasteurization, and other stages. But once something goes wrong, the machine often refuses to work and gives undocumented error codes. Often, these can only be interpreted by a Taylor repair associate visiting the McDonald's franchise.

An entrepreneurial couple, Nelson and O'Sullivan attempted to automate the upkeep of a Taylor machine to run a frozen yogurt vending machine business. With Taylor's blessing, they went to Shenzhen and began creating an automated enclosure and started learning more about how Taylor machines work. After much hard work and prototyping, they discovered time and time again that the Taylor machines were just simply unreliable and could not be operated without manual intervention.

Eventually they used their reverse engineering findings to change courses and launch Kytch, a Raspberry Pi-based system that helps food retailers monitor and diagnose their Taylor machines. Data that is typically hidden away is now easily readable, loggable, and owners can receive status updates on their machines. However, at this point, Nelson and O'Sullivan's cordial relationship with Taylor ends, as Taylor covertly attempts to purchase Kytch devices.

Later Taylor launches their

Kytch device backstory

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Incidents

Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see Amazon for an example).


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Bythmusters/icecreamdraft category.

Example incident one (date)

Main article: link to the main CR Wiki article

Short summary of the incident (could be the same as the summary preceding the article).

Example incident two (date)

...


See also

Wikipedia https://en.wikipedia.org/wiki/McDonald's_ice_cream_machine

Official service manuals https://www.manualslib.com/manual/3661378/Taylor-C602.html#manual

McBroken mcbroken

Articles:

https://eu.postcrescent.com/story/money/2024/11/24/frequent-machine-breakdowns-prompt-right-to-repair-exemption/76451118007/

https://www.eatthis.com/news-mcdonalds-soft-serve-machines/

https://www.wired.com/story/they-hacked-mcdonalds-ice-cream-makers-started-cold-war/

https://www.wsj.com/articles/mcdonalds-mcflurry-machine-is-broken-again-now-the-ftc-is-on-it-11630522266

Success articles:

https://eu.usatoday.com/story/money/food/2024/10/29/mcdonalds-mcflurry-ice-cream-machine/75914325007/

https://www.today.com/food/news/mcdonalds-ice-cream-machine-fix-rcna177828

https://www.foodandwine.com/mcdonalds-broken-mcflurry-machine-solution-8736120

https://www.npr.org/2024/11/02/g-s1-31893/mcdonalds-broken-ice-cream-machine-copyright-law

https://www.ifixit.com/News/102368/victory-is-sweet-we-can-now-fix-mcdonalds-ice-cream-machines

References