Google: Difference between revisions
→Google Jamboard shutdown: added link to jamboard article |
→Controversies: If there is one thing Google doesn't like, it's a juicy chargeback. Yet their tech support personnel suggested to do it. |
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===Ban on third-party tech support ads=== | ===Ban on third-party tech support ads=== | ||
Google prohibits tech support ads on their platform if they are not authorised by the manufacturer.<ref>{{Cite web |last=Graff |first=David |date=31 Aug 2018 |title=Restricting ads in third-party tech support services |url=https://blog.google/products/ads/restricting-ads-third-party-tech-support-services/ |website=Google}}</ref> | Google prohibits tech support ads on their platform if they are not authorised by the manufacturer.<ref>{{Cite web |last=Graff |first=David |date=31 Aug 2018 |title=Restricting ads in third-party tech support services |url=https://blog.google/products/ads/restricting-ads-third-party-tech-support-services/ |website=Google}}</ref> | ||
== The chargeback incident == | |||
In December 2022, a Google customer accidentally purchased two Google Pixel smartphones instead of one, directly from Google (no third-party reseller), and tried to return one package to Google for a refund, but the shipping was unsuccessful. | |||
A Google customer support person suggested the customer to perform a chargeback. The customer acted accordingly without understanding the implications, resulting in the termination of their Google account shortly after. The account was 15 years old at that time.<ref>[https://www.virtualcuriosities.com/articles/3393/danger-chargeback-equals-account-permanently-banned DANGER!!!: Chargeback = ACCOUNT PERMANENTLY BANNED. - Virtual curiosities]</ref><ref>[https://old.reddit.com/r/tifu/comments/zndbku/tifu_by_accidentally_buying_two_google_pixels_and/ TIFU by accidentally buying two Google Pixels and ended up getting my 15 year old Google Account permanently banned. - Reddit]</ref> | |||
==Anti-consumer legal cases== | ==Anti-consumer legal cases== | ||