Starlink: Difference between revisions
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{{Main|Starlink replaces subscription pause with $5/mo low speeds}} | {{Main|Starlink replaces subscription pause with $5/mo low speeds}} | ||
On August 13, 2025, Starlink announced a terms of service change that modified the "Pause" feature for their satellite internet plans. The feature that previously allowed users to pause their internet subscription at no cost would be removed, replacing it with a new feature called "Standby Mode." This alternative feature allows users to maintain low speed internet access, with speeds around 500kb/s for $5USD a month. The changes are due to take effect 30 days after the initial notice to users, on September 12 2025.<ref name=":0">{{Cite web |last=Ricker |first=Thomas |date=2025-08-13 |title=Starlink Mini users just lost their beloved pause feature |url=https://www.theverge.com/analysis/758826/starlink-mini-standby-pause-bait-switch |url-status=live |archive-url=https://web.archive.org/web/20250813181309/https://www.theverge.com/analysis/758826/starlink-mini-standby-pause-bait-switch |archive-date=2025-08-13 |access-date=2025-08-18 |website=The Verge}}</ref><ref>{{Cite web |last=Wilson |first=Matt |date=2025-08-14 |title=Starlink Replaces Free Pause Feature With Paid Standby Mode, But Adds Unlimited Low-Speed Data |url=https://driveteslacanada.ca/news/starlink-replaces-free-pause-feature-with-paid-standby-mode-but-adds-unlimited-low-speed-data/ |url-status=live |archive-url=https://web.archive.org/web/20250818100229/https://driveteslacanada.ca/news/starlink-replaces-free-pause-feature-with-paid-standby-mode-but-adds-unlimited-low-speed-data/ |archive-date=2025-08-18 |access-date=2025-08-18 |website=Drive Tesla}}</ref> | On August 13, 2025, Starlink announced a terms of service change that modified the "Pause" feature for their satellite internet plans. The feature that previously allowed users to pause their internet subscription at no cost would be removed, replacing it with a new feature called "Standby Mode." This alternative feature allows users to maintain low speed internet access, with speeds around 500kb/s for $5USD a month. The changes are due to take effect 30 days after the initial notice to users, on September 12 2025.<ref name=":0">{{Cite web |last=Ricker |first=Thomas |date=2025-08-13 |title=Starlink Mini users just lost their beloved pause feature |url=https://www.theverge.com/analysis/758826/starlink-mini-standby-pause-bait-switch |url-status=live |archive-url=https://web.archive.org/web/20250813181309/https://www.theverge.com/analysis/758826/starlink-mini-standby-pause-bait-switch |archive-date=2025-08-13 |access-date=2025-08-18 |website=The Verge}}</ref><ref>{{Cite web |last=Wilson |first=Matt |date=2025-08-14 |title=Starlink Replaces Free Pause Feature With Paid Standby Mode, But Adds Unlimited Low-Speed Data |url=https://driveteslacanada.ca/news/starlink-replaces-free-pause-feature-with-paid-standby-mode-but-adds-unlimited-low-speed-data/ |url-status=live |archive-url=https://web.archive.org/web/20250818100229/https://driveteslacanada.ca/news/starlink-replaces-free-pause-feature-with-paid-standby-mode-but-adds-unlimited-low-speed-data/ |archive-date=2025-08-18 |access-date=2025-08-18 |website=Drive Tesla}}</ref> | ||
'''<big>Price Increase (''2026'')</big>''' | |||
In May 2026, Starlink alerted a group of Starlink Mini customers that the price of the 'Standby Mode' was being increased to $10/month. Customers wishing to utilize their Starlink intermittently, as was part of the original feature set when purchased, are now forced to either pay $10/month or cancel their account and subscription completely. The cancellation and future re-instatement of service is harder to accomplish, and especially in emergencies where access to the Starlink web site might be difficult or impossible. Many customer purchased Starlink products with the express need for a intermittent access plan, which was advertised as part of the product capability -- this capability is now, for many, too expensive. | |||
==Products== | ==Products== | ||
Revision as of 14:33, 16 May 2026
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| Basic information | |
|---|---|
| Founded | 2015-01 |
| Legal Structure | Private |
| Industry | Telecommunications |
| Also known as | |
| Official website | https://www.starlink.com/ |
Starlink is an American satellite internet service provider operated by Starlink Services, LLC.
Consumer impact summary
Incidents
Removal of pause feature (2025)
On August 13, 2025, Starlink announced a terms of service change that modified the "Pause" feature for their satellite internet plans. The feature that previously allowed users to pause their internet subscription at no cost would be removed, replacing it with a new feature called "Standby Mode." This alternative feature allows users to maintain low speed internet access, with speeds around 500kb/s for $5USD a month. The changes are due to take effect 30 days after the initial notice to users, on September 12 2025.[1][2]
Price Increase (2026)
In May 2026, Starlink alerted a group of Starlink Mini customers that the price of the 'Standby Mode' was being increased to $10/month. Customers wishing to utilize their Starlink intermittently, as was part of the original feature set when purchased, are now forced to either pay $10/month or cancel their account and subscription completely. The cancellation and future re-instatement of service is harder to accomplish, and especially in emergencies where access to the Starlink web site might be difficult or impossible. Many customer purchased Starlink products with the express need for a intermittent access plan, which was advertised as part of the product capability -- this capability is now, for many, too expensive.
Products
See also
References
- ↑ Ricker, Thomas (2025-08-13). "Starlink Mini users just lost their beloved pause feature". The Verge. Archived from the original on 2025-08-13. Retrieved 2025-08-18.
- ↑ Wilson, Matt (2025-08-14). "Starlink Replaces Free Pause Feature With Paid Standby Mode, But Adds Unlimited Low-Speed Data". Drive Tesla. Archived from the original on 2025-08-18. Retrieved 2025-08-18.