Jump to content

Logitech webcams: Difference between revisions

From Consumer Rights Wiki
Ggodlewski (talk | contribs)
Initial draft
Ggodlewski (talk | contribs)
updated test output
Line 12: Line 12:
==Consumer-impact summary==
==Consumer-impact summary==


* Feature removal
*Feature removal
* False advertising
*False advertising




Line 28: Line 28:
https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html
https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html


== Testing ==
==Testing==
  # To display all codecs:
  # To display all codecs:
  v4l2-ctl --info --list-formats -d /dev/video2
  v4l2-ctl --info --list-formats -d /dev/video2
   
   
Driver Info:
Driver name      : uvcvideo
Card type        : Logitech Webcam C930e
Bus info        : usb-0000:00:14.0-4
Driver version  : 6.1.140
Capabilities    : 0x84a00001
  ...
  ...
  Type: Video Capture
  Type: Video Capture

Revision as of 10:50, 6 February 2026

Logitech webcams
Basic Information
Release Year 2012
Product Type Cameras
In Production Yes
Official Website https://www.logitech.com/en-us/products/webcams/c930e-business-webcam.960-000971.html

I just bought C930e. To my surprise unlike my old c920 it does not have h264 hardware encoding. Using mjpeg makes video more noisy. In the internet people are reporting that at some point logitech removed this feature from their products. So basically new C9XX can be different product than old C9XX.

Consumer-impact summary

  • Feature removal
  • False advertising


H264 encoding feature removed at some point. MJPEG has a lower quality and lots of noise. Uncompressed stream does not handle 30fps in 1920x1080.

The model numbers were not changed to reflect degradation.

The website still claims it has this capability.

https://www.logitech.com/en-us/products/webcams/c920e-business-webcam.960-001401.html?sp=1&searchclick=Logitech#specs

File:Screenshot 2026-02-06 at 11-37-42 Logitech C920e Business Webcam - Full HD 1080p.png

The only article from logitech was removed:

https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html

Testing

# To display all codecs:
v4l2-ctl --info --list-formats -d /dev/video2

Driver Info:
	Driver name      : uvcvideo
	Card type        : Logitech Webcam C930e
	Bus info         : usb-0000:00:14.0-4
	Driver version   : 6.1.140
	Capabilities     : 0x84a00001
...
	Type: Video Capture
	[0]: 'YUYV' (YUYV 4:2:2)
	[1]: 'MJPG' (Motion-JPEG, compressed)
# To display all resolutions/fps:
v4l2-ctl --info --list-formats-ext -d /dev/video2

See also

https://en.everybodywiki.com/List_of_cameras_with_onboard_video_compression

https://askubuntu.com/questions/1229986/wrong-webcam-driver

https://www.reddit.com/r/linux/comments/f2icry/psa_logitech_has_removed_hardware_h264_encoder/

https://www.reddit.com/r/logitech/comments/14cmrbt/difference_between_three_revisions_of_c920_webcam/

Article by Logitech is now removed from their website:

https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html

https://support.logi.com/hc/en-gb/articles/360036050333-Why-don-t-we-use-H-264

References