7-Eleven: Difference between revisions

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'''<big>7-Eleven Fuel Pump Problem</big>'''

In 2008, the Office of Fair Trading conducted an investigation in an 7-Eleven store from Australia that concluded in numerous items being overcharged. A year later, the Office of Fair Trading found that the original items were still overpriced, resulting in 7-Eleven receiving a fine of $4000. <ref>{{Cite web |last=Lawlor |first=Peter |date=2009-06-24 |title=7-Eleven store fined for false price scans |url=https://statements.qld.gov.au/statements/57188 |url-status=live |access-date=2026-02-02 |website=The Queensland Cabinet and Ministerial Directory}}</ref><ref>{{Cite web |last=Ayrouth |first=Elie |date=2011-05-17 |title=Is 7-Eleven Overcharging You At The Register? |url=https://www.foodbeast.com/news/is-7-eleven-overcharging-you-at-the-register/ |url-status=live |access-date=2026-02-02 |website=Food Beast |archive-url=https://web.archive.org/web/20260215213128/https://www.foodbeast.com/news/is-7-eleven-overcharging-you-at-the-register/ |archive-date=15 Feb 2026}}</ref><ref>{{Cite web |date=2009-06-24 |title=7-Eleven fined for overcharging |url=https://www.brisbanetimes.com.au/national/queensland/7eleven-fined-for-overcharging-20090624-cw5w.html |url-status=live |access-date=2026-02-02 |website=Brisbane Times|archive-url=https://web.archive.org/web/20260223010038/https://www.brisbanetimes.com.au/national/queensland/7eleven-fined-for-overcharging-20090624-cw5w.html |archive-date=23 Feb 2026}}</ref>

In 2008, the Office of Fair Trading conducted an investigation in an 7-Eleven store from Australia that concluded in numerous items being overcharged. A year later, the Office of Fair Trading found that the original items were still overpriced, resulting in 7-Eleven receiving a fine of $4000. <ref>{{Cite web |last=Lawlor |first=Peter |date=2009-06-24 |title=7-Eleven store fined for false price scans |url=https://statements.qld.gov.au/statements/57188 |url-status=live |access-date=2026-02-02 |website=The Queensland Cabinet and Ministerial Directory |archive-url=http://web.archive.org/web/20260223021822/https://statements.qld.gov.au/statements/57188 |archive-date=23 Feb 2026}}</ref><ref>{{Cite web |last=Ayrouth |first=Elie |date=2011-05-17 |title=Is 7-Eleven Overcharging You At The Register? |url=https://www.foodbeast.com/news/is-7-eleven-overcharging-you-at-the-register/ |url-status=live |access-date=2026-02-02 |website=Food Beast |archive-url=https://web.archive.org/web/20260215213128/https://www.foodbeast.com/news/is-7-eleven-overcharging-you-at-the-register/ |archive-date=15 Feb 2026}}</ref><ref>{{Cite web |date=2009-06-24 |title=7-Eleven fined for overcharging |url=https://www.brisbanetimes.com.au/national/queensland/7eleven-fined-for-overcharging-20090624-cw5w.html |url-status=live |access-date=2026-02-02 |website=Brisbane Times|archive-url=https://web.archive.org/web/20260223010038/https://www.brisbanetimes.com.au/national/queensland/7eleven-fined-for-overcharging-20090624-cw5w.html |archive-date=23 Feb 2026}}</ref>

In 2018, it was reported that 7-Eleven was charging customers while the gas nozzle was not being used. When one customer reported this to the store clerk, the clerk responded with," there was nothing that can be done". After news of this incident gain traction with videos and news outlets reporting on the situation, 7-Eleven responded by shutting down the pumps and repairing it immediately, however it's unknown if customers were ever refunded. <ref>{{Cite web |last=Gatollari |first=Mustafa |date=2025-06-20 |title=Wonder How Long I Left It In:’ Driver Fills Up Gas at 7-Eleven. Then She Catches the Pump Still Charging After She’s Finished |url=https://www.motor1.com/news/763262/7-eleven-pump-charges-after-done-fueling/ |url-status=live |access-date=2026-02-02 |website=motor1.com |archive-url=http://web.archive.org/web/20250723101550/https://www.motor1.com/news/763262/7-eleven-pump-charges-after-done-fueling/ |archive-date=23 Jul 2025}}</ref> <ref>{{Cite web |last=Meredith |first=Michelle |date=2018-05-30 |title=Ghost gas pump charges Orange County customers while they aren’t pumping |url=https://www.wesh.com/article/ghost-gas-pump-charges-orange-county-customers-while-they-arent-pumping/20956685 |url-status=live |access-date=2026-02-02 |website=Wesh |archive-url=http://web.archive.org/web/20211025224103/https://www.wesh.com/article/ghost-gas-pump-charges-orange-county-customers-while-they-arent-pumping/20956685 |archive-date=25 Oct 2021}}</ref><ref>{{Cite web |last=Derridj |first=Mustapha |date=2025-08-10 |title=She Fills Up at 7-Eleven… and Notices the Pump Keeps Charging Even After It Stops |url=https://thenewswheel.com/she-fills-up-at-7-eleven-and-notices-the-pump-keeps-charging-even-after-it-stops/ |url-status=live |access-date=2026-02-02 |website=The News Wheel |archive-url=http://web.archive.org/web/20250903114329/https://thenewswheel.com/she-fills-up-at-7-eleven-and-notices-the-pump-keeps-charging-even-after-it-stops/ |archive-date=3 Sep 2025}}</ref>

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|False advertising on JUUL e-cigarettes.

|2021

|7-Eleven was sued for false advertising of the product, JUUL e-cigarettes, for alleging that it was a safer alternative to traditional cigarettes, which prior to 2018, claimed that it contained no nicotine.<ref>{{Cite web |last=Smith |first=Anna |date=2021-10-18 |title=7-Eleven Hit With Class Action for Allegedly Hiding Harmfulness of JUUL Products |url=https://topclassactions.com/lawsuit-settlements/consumer-products/ecigarette/7-eleven-hit-with-class-action-for-allegedly-hiding-harmfulness-of-juul-products/ |url-status=live |access-date=2026-01-31 |website=Top Class Actions}}</ref><ref>{{Cite web |date=2026-01-31 |title=JUUL E-cigarettes Sold at 7-Eleven |url=https://truthinadvertising.org/class-action/juul-e-cigarettes-sold-at-7-eleven/ |url-status=live |access-date=2026-01-31 |website=Truth in Advertising |archive-url=http://web.archive.org/web/20251211213331/https://truthinadvertising.org/class-action/juul-e-cigarettes-sold-at-7-eleven/ |archive-date=11 Dec 2025}}</ref><ref>{{Cite web |last=Rizzi |first=Corrado |date=2021-10-18 |title=Class Action Claims 7-Eleven Failed to Warn of Juul E-Cigarette Dangers |url=https://www.classaction.org/news/class-action-claims-7-eleven-failed-to-warn-of-juul-e-cigarette-dangers |url-status=live |access-date=2026-01-31 |website=Class Action |archive-url=http://web.archive.org/web/20211129055212/https://www.classaction.org/news/class-action-claims-7-eleven-failed-to-warn-of-juul-e-cigarette-dangers |archive-date=29 Nov 2021}}</ref><ref>{{Cite web |last=Thrasher |first=Tyler |date=2025-09-09 |title=7-Eleven to pay $1.2 million to settle lawsuit over illegal vape sales near DC schools |url=https://www.fox5dc.com/news/7-eleven-pay-1-2-million-settle-lawsuit-over-illegal-vape-sales-near-dc-schools |url-status=live |access-date=2026-01-31 |website=Fox5 Washington DC |archive-url=http://web.archive.org/web/20251008065822/https://www.fox5dc.com/news/7-eleven-pay-1-2-million-settle-lawsuit-over-illegal-vape-sales-near-dc-schools |archive-date=8 Oct 2025}}</ref>

|7-Eleven was sued for false advertising of the product, JUUL e-cigarettes, for alleging that it was a safer alternative to traditional cigarettes, which prior to 2018, claimed that it contained no nicotine.<ref>{{Cite web |last=Smith |first=Anna |date=2021-10-18 |title=7-Eleven Hit With Class Action for Allegedly Hiding Harmfulness of JUUL Products |url=https://topclassactions.com/lawsuit-settlements/consumer-products/ecigarette/7-eleven-hit-with-class-action-for-allegedly-hiding-harmfulness-of-juul-products/ |url-status=live |access-date=2026-01-31 |website=Top Class Actions |archive-url=http://web.archive.org/web/20260223010353/https://topclassactions.com/lawsuit-settlements/consumer-products/ecigarette/7-eleven-hit-with-class-action-for-allegedly-hiding-harmfulness-of-juul-products/ |archive-date=23 Feb 2026}}</ref><ref>{{Cite web |date=2026-01-31 |title=JUUL E-cigarettes Sold at 7-Eleven |url=https://truthinadvertising.org/class-action/juul-e-cigarettes-sold-at-7-eleven/ |url-status=live |access-date=2026-01-31 |website=Truth in Advertising |archive-url=http://web.archive.org/web/20251211213331/https://truthinadvertising.org/class-action/juul-e-cigarettes-sold-at-7-eleven/ |archive-date=11 Dec 2025}}</ref><ref>{{Cite web |last=Rizzi |first=Corrado |date=2021-10-18 |title=Class Action Claims 7-Eleven Failed to Warn of Juul E-Cigarette Dangers |url=https://www.classaction.org/news/class-action-claims-7-eleven-failed-to-warn-of-juul-e-cigarette-dangers |url-status=live |access-date=2026-01-31 |website=Class Action |archive-url=http://web.archive.org/web/20211129055212/https://www.classaction.org/news/class-action-claims-7-eleven-failed-to-warn-of-juul-e-cigarette-dangers |archive-date=29 Nov 2021}}</ref><ref>{{Cite web |last=Thrasher |first=Tyler |date=2025-09-09 |title=7-Eleven to pay $1.2 million to settle lawsuit over illegal vape sales near DC schools |url=https://www.fox5dc.com/news/7-eleven-pay-1-2-million-settle-lawsuit-over-illegal-vape-sales-near-dc-schools |url-status=live |access-date=2026-01-31 |website=Fox5 Washington DC |archive-url=http://web.archive.org/web/20251008065822/https://www.fox5dc.com/news/7-eleven-pay-1-2-million-settle-lawsuit-over-illegal-vape-sales-near-dc-schools |archive-date=8 Oct 2025}}</ref>

|The lawsuit was settled, with 7-Eleven paying $1.2 million and having the company implement a monitoring program.

|

@@ Line 35: / Line 35: @@
 '''<big>7-Eleven Fuel Pump Problem</big>'''
-In 2008, the Office of Fair Trading conducted an investigation in an 7-Eleven store from Australia that concluded in numerous items being overcharged. A year later, the Office of Fair Trading found that the original items were still overpriced, resulting in 7-Eleven receiving a fine of $4000. <ref>{{Cite web |last=Lawlor |first=Peter |date=2009-06-24 |title=7-Eleven store fined for false price scans |url=https://statements.qld.gov.au/statements/57188 |url-status=live |access-date=2026-02-02 |website=The Queensland Cabinet and Ministerial Directory}}</ref><ref>{{Cite web |last=Ayrouth |first=Elie |date=2011-05-17 |title=Is 7-Eleven Overcharging You At The Register? |url=https://www.foodbeast.com/news/is-7-eleven-overcharging-you-at-the-register/ |url-status=live |access-date=2026-02-02 |website=Food Beast |archive-url=https://web.archive.org/web/20260215213128/https://www.foodbeast.com/news/is-7-eleven-overcharging-you-at-the-register/ |archive-date=15 Feb 2026}}</ref><ref>{{Cite web |date=2009-06-24 |title=7-Eleven fined for overcharging |url=https://www.brisbanetimes.com.au/national/queensland/7eleven-fined-for-overcharging-20090624-cw5w.html |url-status=live |access-date=2026-02-02 |website=Brisbane Times|archive-url=https://web.archive.org/web/20260223010038/https://www.brisbanetimes.com.au/national/queensland/7eleven-fined-for-overcharging-20090624-cw5w.html |archive-date=23 Feb 2026}}</ref>
+In 2008, the Office of Fair Trading conducted an investigation in an 7-Eleven store from Australia that concluded in numerous items being overcharged. A year later, the Office of Fair Trading found that the original items were still overpriced, resulting in 7-Eleven receiving a fine of $4000. <ref>{{Cite web |last=Lawlor |first=Peter |date=2009-06-24 |title=7-Eleven store fined for false price scans |url=https://statements.qld.gov.au/statements/57188 |url-status=live |access-date=2026-02-02 |website=The Queensland Cabinet and Ministerial Directory |archive-url=http://web.archive.org/web/20260223021822/https://statements.qld.gov.au/statements/57188 |archive-date=23 Feb 2026}}</ref><ref>{{Cite web |last=Ayrouth |first=Elie |date=2011-05-17 |title=Is 7-Eleven Overcharging You At The Register? |url=https://www.foodbeast.com/news/is-7-eleven-overcharging-you-at-the-register/ |url-status=live |access-date=2026-02-02 |website=Food Beast |archive-url=https://web.archive.org/web/20260215213128/https://www.foodbeast.com/news/is-7-eleven-overcharging-you-at-the-register/ |archive-date=15 Feb 2026}}</ref><ref>{{Cite web |date=2009-06-24 |title=7-Eleven fined for overcharging |url=https://www.brisbanetimes.com.au/national/queensland/7eleven-fined-for-overcharging-20090624-cw5w.html |url-status=live |access-date=2026-02-02 |website=Brisbane Times|archive-url=https://web.archive.org/web/20260223010038/https://www.brisbanetimes.com.au/national/queensland/7eleven-fined-for-overcharging-20090624-cw5w.html |archive-date=23 Feb 2026}}</ref>
 In 2018, it was reported that 7-Eleven was charging customers while the gas nozzle was not being used. When one customer reported this to the store clerk, the clerk responded with," there was nothing that can be done".  After news of this incident gain traction with videos and news outlets reporting on the situation, 7-Eleven responded by shutting down the pumps and repairing it immediately, however it's unknown if customers were ever refunded. <ref>{{Cite web |last=Gatollari |first=Mustafa |date=2025-06-20 |title=Wonder How Long I Left It In:’ Driver Fills Up Gas at 7-Eleven. Then She Catches the Pump Still Charging After She’s Finished |url=https://www.motor1.com/news/763262/7-eleven-pump-charges-after-done-fueling/ |url-status=live |access-date=2026-02-02 |website=motor1.com |archive-url=http://web.archive.org/web/20250723101550/https://www.motor1.com/news/763262/7-eleven-pump-charges-after-done-fueling/ |archive-date=23 Jul 2025}}</ref> <ref>{{Cite web |last=Meredith |first=Michelle |date=2018-05-30 |title=Ghost gas pump charges Orange County customers while they aren’t pumping |url=https://www.wesh.com/article/ghost-gas-pump-charges-orange-county-customers-while-they-arent-pumping/20956685 |url-status=live |access-date=2026-02-02 |website=Wesh |archive-url=http://web.archive.org/web/20211025224103/https://www.wesh.com/article/ghost-gas-pump-charges-orange-county-customers-while-they-arent-pumping/20956685 |archive-date=25 Oct 2021}}</ref><ref>{{Cite web |last=Derridj |first=Mustapha |date=2025-08-10 |title=She Fills Up at 7-Eleven… and Notices the Pump Keeps Charging Even After It Stops |url=https://thenewswheel.com/she-fills-up-at-7-eleven-and-notices-the-pump-keeps-charging-even-after-it-stops/ |url-status=live |access-date=2026-02-02 |website=The News Wheel |archive-url=http://web.archive.org/web/20250903114329/https://thenewswheel.com/she-fills-up-at-7-eleven-and-notices-the-pump-keeps-charging-even-after-it-stops/ |archive-date=3 Sep 2025}}</ref>
@@ Line 63: / Line 63: @@
 |False advertising on JUUL e-cigarettes.
 |2021
-|7-Eleven was sued for false advertising of the product, JUUL e-cigarettes, for alleging that it was a safer alternative to traditional cigarettes, which prior to 2018, claimed that it contained no nicotine.<ref>{{Cite web |last=Smith |first=Anna |date=2021-10-18 |title=7-Eleven Hit With Class Action for Allegedly Hiding Harmfulness of JUUL Products |url=https://topclassactions.com/lawsuit-settlements/consumer-products/ecigarette/7-eleven-hit-with-class-action-for-allegedly-hiding-harmfulness-of-juul-products/ |url-status=live |access-date=2026-01-31 |website=Top Class Actions}}</ref><ref>{{Cite web |date=2026-01-31 |title=JUUL E-cigarettes Sold at 7-Eleven |url=https://truthinadvertising.org/class-action/juul-e-cigarettes-sold-at-7-eleven/ |url-status=live |access-date=2026-01-31 |website=Truth in Advertising |archive-url=http://web.archive.org/web/20251211213331/https://truthinadvertising.org/class-action/juul-e-cigarettes-sold-at-7-eleven/ |archive-date=11 Dec 2025}}</ref><ref>{{Cite web |last=Rizzi |first=Corrado |date=2021-10-18 |title=Class Action Claims 7-Eleven Failed to Warn of Juul E-Cigarette Dangers |url=https://www.classaction.org/news/class-action-claims-7-eleven-failed-to-warn-of-juul-e-cigarette-dangers |url-status=live |access-date=2026-01-31 |website=Class Action |archive-url=http://web.archive.org/web/20211129055212/https://www.classaction.org/news/class-action-claims-7-eleven-failed-to-warn-of-juul-e-cigarette-dangers |archive-date=29 Nov 2021}}</ref><ref>{{Cite web |last=Thrasher |first=Tyler |date=2025-09-09 |title=7-Eleven to pay $1.2 million to settle lawsuit over illegal vape sales near DC schools |url=https://www.fox5dc.com/news/7-eleven-pay-1-2-million-settle-lawsuit-over-illegal-vape-sales-near-dc-schools |url-status=live |access-date=2026-01-31 |website=Fox5 Washington DC |archive-url=http://web.archive.org/web/20251008065822/https://www.fox5dc.com/news/7-eleven-pay-1-2-million-settle-lawsuit-over-illegal-vape-sales-near-dc-schools |archive-date=8 Oct 2025}}</ref>
+|7-Eleven was sued for false advertising of the product, JUUL e-cigarettes, for alleging that it was a safer alternative to traditional cigarettes, which prior to 2018, claimed that it contained no nicotine.<ref>{{Cite web |last=Smith |first=Anna |date=2021-10-18 |title=7-Eleven Hit With Class Action for Allegedly Hiding Harmfulness of JUUL Products |url=https://topclassactions.com/lawsuit-settlements/consumer-products/ecigarette/7-eleven-hit-with-class-action-for-allegedly-hiding-harmfulness-of-juul-products/ |url-status=live |access-date=2026-01-31 |website=Top Class Actions |archive-url=http://web.archive.org/web/20260223010353/https://topclassactions.com/lawsuit-settlements/consumer-products/ecigarette/7-eleven-hit-with-class-action-for-allegedly-hiding-harmfulness-of-juul-products/ |archive-date=23 Feb 2026}}</ref><ref>{{Cite web |date=2026-01-31 |title=JUUL E-cigarettes Sold at 7-Eleven |url=https://truthinadvertising.org/class-action/juul-e-cigarettes-sold-at-7-eleven/ |url-status=live |access-date=2026-01-31 |website=Truth in Advertising |archive-url=http://web.archive.org/web/20251211213331/https://truthinadvertising.org/class-action/juul-e-cigarettes-sold-at-7-eleven/ |archive-date=11 Dec 2025}}</ref><ref>{{Cite web |last=Rizzi |first=Corrado |date=2021-10-18 |title=Class Action Claims 7-Eleven Failed to Warn of Juul E-Cigarette Dangers |url=https://www.classaction.org/news/class-action-claims-7-eleven-failed-to-warn-of-juul-e-cigarette-dangers |url-status=live |access-date=2026-01-31 |website=Class Action |archive-url=http://web.archive.org/web/20211129055212/https://www.classaction.org/news/class-action-claims-7-eleven-failed-to-warn-of-juul-e-cigarette-dangers |archive-date=29 Nov 2021}}</ref><ref>{{Cite web |last=Thrasher |first=Tyler |date=2025-09-09 |title=7-Eleven to pay $1.2 million to settle lawsuit over illegal vape sales near DC schools |url=https://www.fox5dc.com/news/7-eleven-pay-1-2-million-settle-lawsuit-over-illegal-vape-sales-near-dc-schools |url-status=live |access-date=2026-01-31 |website=Fox5 Washington DC |archive-url=http://web.archive.org/web/20251008065822/https://www.fox5dc.com/news/7-eleven-pay-1-2-million-settle-lawsuit-over-illegal-vape-sales-near-dc-schools |archive-date=8 Oct 2025}}</ref>
 |The lawsuit was settled, with 7-Eleven paying $1.2 million and having the company implement a monitoring program.
 |