Dyson covering circuit board in glue: Difference between revisions
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== Incident == | == Incident == | ||
In November 2022, it was discovered that [[Dyson]] | In November 2022, it was discovered that [[Dyson]] had started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks and forcing customers to replace the entire housing.<ref name=":0">Dyson Button Replacement is no Longer Possible with New Stick Vacuums: [https://web.archive.org/web/20221129175643/https://www.vacuumtester.com/dyson-button-replacement-not-possible/ archive link]</ref> The power button breaking is a relatively common issue in Dyson vacuums.<!-- Missing references to document this fact. --> | ||
A Dyson employee states: "Yes, I can assure you it’s a normal thing. The glue prevents you from replacing the button yourself"<ref name=":0" /> | A Dyson employee states: "Yes, I can assure you it’s a normal thing. The glue prevents you from replacing the button yourself."<ref name=":0" /> Before this addition of glue, some customers who repaired their vacuum cleaner pointed out that the trigger design was flawed on the Dyson V11, and would easily stick or even break.<ref>https://www.ifixit.com/Answers/View/698125/Others+seeing+issues+with+Dyson+V11+power+switch</ref> | ||
== Impact on | == Impact on Consumers == | ||
Customers are | Customers are no longer able to replace the power button<ref>https://www.vacuumtester.com/dyson-trigger-replacement/</ref> without having to buy a new housing. The prices of these housings are range from $80 to $200, which are prices for which other brands sell full vacuum cleaners.<ref>[[Louis Rossmann - Video Directory]]: [https://www.youtube.com/watch?v=cUqfrIk-FhM Dyson's repair procedures suck, unlike their vacuum]</ref> [[File:Dyson-glued-button.jpg|alt=The layer of glue that is applied to the circuit board|thumb|The layer of glue that is applied to the circuit board.]] | ||
== References == | == References == | ||
Revision as of 17:55, 21 January 2025
Incident
In November 2022, it was discovered that Dyson had started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks and forcing customers to replace the entire housing.[1] The power button breaking is a relatively common issue in Dyson vacuums.
A Dyson employee states: "Yes, I can assure you it’s a normal thing. The glue prevents you from replacing the button yourself."[1] Before this addition of glue, some customers who repaired their vacuum cleaner pointed out that the trigger design was flawed on the Dyson V11, and would easily stick or even break.[2]
Impact on Consumers
Customers are no longer able to replace the power button[3] without having to buy a new housing. The prices of these housings are range from $80 to $200, which are prices for which other brands sell full vacuum cleaners.[4]
References
- ↑ 1.0 1.1 Dyson Button Replacement is no Longer Possible with New Stick Vacuums: archive link
- ↑ https://www.ifixit.com/Answers/View/698125/Others+seeing+issues+with+Dyson+V11+power+switch
- ↑ https://www.vacuumtester.com/dyson-trigger-replacement/
- ↑ Louis Rossmann - Video Directory: Dyson's repair procedures suck, unlike their vacuum