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|Website=https://amazon.com/kindle
|Website=https://amazon.com/kindle
}}
}}
'''Amazon Kindle''' is a product line of e-readers made by '''[[Amazon]]'''.
'''Amazon Kindle''' is a product line of e-readers made by '''[[Amazon]]'''.


=Consumer-impact summary=
=Consumer impact summary=
{{Ph-C-CIS}}
{{Ph-C-CIS}}


==Controversies==
==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
 
===No native support for EPUB format===
While EPUB has been the widely adopted format for digital books,<ref>{{Cite web |title=EPUB 3.3 |url=https://www.w3.org/TR/epub-33/ |url-status=live |archive-url=http://web.archive.org/web/20260128221235/https://www.w3.org/TR/epub-33/ |archive-date=28 Jan 2026|access-date=16 Mar 2025 |website=[[w3.org]]}}</ref> the Kindle e-readers do not support this format natively. That means that it is not possible to load these files directly to the e-reader (which is called {{Wplink|sideloading}}), but have to be converted first to one of the proprietary formats the Kindle uses. Books directly purchased through Amazon come with [[DRM]] restrictions.
While EPUB has been the widely adopted format for digital books,<ref>{{Cite web |title=EPUB 3.3 |url=https://www.w3.org/TR/epub-33/ |url-status=live |archive-url=http://web.archive.org/web/20260128221235/https://www.w3.org/TR/epub-33/ |archive-date=28 Jan 2026|access-date=16 Mar 2025 |website=[[w3.org]]}}</ref> the Kindle e-readers do not support this format natively. That means that it is not possible to load these files directly to the e-reader (which is called {{Wplink|sideloading}}), but have to be converted first to one of the proprietary formats the Kindle uses. Books directly purchased through Amazon come with [[DRM]] restrictions.


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Kindle devices run a Linux distribution, however the bootloader is locked down and users have had trouble accessing debug ports on newer hardware.{{Citation needed|reason=Personal account}} Adding to this, Amazon relies on proprietary software and drivers which make it difficult to port a standard mainline Linux kernel onto their devices.{{Citation needed|date=30 Nov 2025}}
Kindle devices run a Linux distribution, however the bootloader is locked down and users have had trouble accessing debug ports on newer hardware.{{Citation needed|reason=Personal account}} Adding to this, Amazon relies on proprietary software and drivers which make it difficult to port a standard mainline Linux kernel onto their devices.{{Citation needed|date=30 Nov 2025}}


==Incidents==
===Download feature removed for purchased books (''2025'')===
This is a list of all consumer-protection incidents related to this product line. Any incidents not mentioned here can be found in the [:Category:{{PAGENAME}} {{PAGENAME}} category].
 
===Download feature removed for purchased books (2025.02.26)===
{{Main|Amazon Kindle removes download feature of purchased books}}
{{Main|Amazon Kindle removes download feature of purchased books}}
[[File:Fyi-amazon-is-removing-download-transfer-option-on-feb-26th-v0-s7wd6fm1rqie1.webp|alt=Amazon notice about removing download capability|thumb|Amazon notice about removing download capability.<ref name=":03">{{Cite web |date=12 Feb 2025 |title=FYI Amazon is removing Download & Transfer option on Feb 26th |url=https://www.reddit.com/r/kindle/comments/1inr9uy/fyi_amazon_is_removing_download_transfer_option/ |archive-url=http://web.archive.org/web/20250804001513/https://old.reddit.com/r/kindle/comments/1inr9uy/fyi_amazon_is_removing_download_transfer_option/ |archive-date=4 Aug 2025|publisher=Reddit |language=en |format=forum thread}}</ref>]]
[[File:Amazon removal notice of download-transfer.webp|alt=Amazon notice about removing download capability|thumb|Amazon notice about removing download capability.<ref name=":03">{{Cite web |date=12 Feb 2025 |title=FYI Amazon is removing Download & Transfer option on Feb 26th |url=https://www.reddit.com/r/kindle/comments/1inr9uy/fyi_amazon_is_removing_download_transfer_option/ |archive-url=http://web.archive.org/web/20250804001513/https://old.reddit.com/r/kindle/comments/1inr9uy/fyi_amazon_is_removing_download_transfer_option/ |archive-date=4 Aug 2025|publisher=Reddit |language=en |format=forum thread}}</ref>]]
On 26 February 2025, [[Amazon]] removed the "download and transfer via USB" feature from their website. This means [[Amazon Kindle]] users are no longer able to download their purchased e-books from Amazon's website to their computers using the "download and transfer via USB" feature. A message describing this change appeared on the page for the download feature a few weeks before the feature was removed.
On 26 February 2025, [[Amazon]] removed the "download and transfer via USB" feature from their website. This means [[Amazon Kindle]] users are no longer able to download their purchased e-books from Amazon's website to their computers using the "download and transfer via USB" feature. A message describing this change appeared on the page for the download feature a few weeks before the feature was removed.
===Example incident two (''date'')===
...


==Products==
==Products==
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{{Reflist}}
{{Reflist}}


[[Category:Amazon Kindle]]
[[Category:{{PAGENAME}}]]
[[Category:Products]]
[[Category:Amazon]]
[[Category:Amazon]]