Zoom (product): Difference between revisions

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|Website=https://www.zoom.com/

|Description=video call software

}}

}}Developed by [[wikipedia:Zoom_Communications|'''Zoom Communications''']], [[wikipedia:Zoom_(software)|Zoom workplace]] or commonly referred as Zoom, is a video calling platform allowing that can be downloaded on devices and be used for free, but with certain limitations. It is a software commonly used in enterprise and educational workplaces.

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Developed by [[wikipedia:Zoom_Communications|'''Zoom Communications''']], [[wikipedia:Zoom_(software)|Zoom workplace]] or commonly referred as Zoom, is a video calling platform allowing that can be downloaded on devices and be used for free, but with certain limitations. It is a software commonly used in enterprise and educational workplaces.

==Consumer-impact summary==

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===Forced Arbitration and Voice Data Collection~~~~===

===Forced Arbitration and Voice Data Collection===

[[File:Zoom force arbitration agreement.png|alt=Article in the EULA that shows forced arbitration|thumb|Forced Arbitration Agreement]]

{{Main| Zoom ~~changes~~ Terms of Service for ~~data collection~~ and ~~forces arbitration~~}}

{{Main|Zoom changed Terms of Service for Data Collection and Force Arbitration}}

On April 1, 2023, Zoom sent an email to all users that they have updated their terms of service, forcing users into forced arbitration, taking effect one day prior on May 31. <ref>{{Cite web |last=McFarland |first=Jen |date=8 Aug 2023 |title=Zoom's AI Update: Incredibly Intrusive Changes & What It Means for Small Businesses |url=https://www.womenconquerbiz.com/zooms-ai-update/ |url-status=live |access-date=24 Feb 2026 |website=Women Conquer Business}}</ref> The user is able to send an opt-out request in a period of 30 days since April 2023 or since the day the account was created. <ref>{{Cite web |date=2025-06-17 |title=Zoom's Terms of Service update notifications |url=https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057985 |url-status=live |access-date=2026-02-23 |website=Zoom}}</ref><blockquote>27.11 Opt-Out. You may reject this Arbitration Agreement and opt out of arbitration by '''sending an email to [email protected]''' within (i) thirty (30) calendar days of April 1, 2023 if you are an existing user, or (ii) thirty (30) calendar days of the date you created your account if you are a new user. Your opt-out notice must be individualized and must be sent from the email address associated with your individual Zoom account. An opt-out notice that purports to opt out multiple parties will be invalid as to all such parties. No individual (or their agent or representative) may effectuate an opt out on behalf of other individuals. '''Your notice to opt-out must include your first and last name, address, the email address associated with your Zoom account, and an unequivocal statement that you decline this Arbitration Agreement.''' If you do decide to opt out, that opt out will apply to this Arbitration Agreement and all previous versions thereof, and neither party will have the right to compel the other to arbitrate any Dispute. However, all other parts of this Arbitration Agreement will continue to apply to you, and opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may enter into in the future with us.<ref>{{Cite web |date=2023-04-01 |title=Opt out of the arbitration agreement in Zoom’s Terms of Service now |url=https://www.frederickding.com/posts/2023/04/opt-out-of-the-arbitration-agreement-in-zooms-terms-of-service-now-0111418/ |url-status=live |access-date=2026-02-23 |website=Frederick's Timelog}}</ref></blockquote>

[[File:Zoom-TOS-update-prompt.png|thumb|Term Of Service Prompt ]]

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<ref>{{Cite web |last=Hashim |first=Smita |date=2023-08-07 |title=How Zoom’s terms of service and practices apply to AI features |url=https://web.archive.org/web/20231221131911/https://www.zoom.com/en/blog/zooms-term-service-ai/ |url-status=live |access-date=2026-02-23 |website=Zoom Blog}}</ref> <ref>{{Cite web |author= Cyber Management Alliance |date=12 Aug 2023 |title=Zoom's New Privacy Terms & What They Mean For You |url=https://www.cm-alliance.com/cybersecurity-blog/zooms-new-privacy-terms-what-they-mean-for-you |url-status=live |access-date=24 Feb 2026 |website=Cyber Management Alliance}}</ref>

=== Zooming incident ===

===Zooming incident===

=== Data Breach ===

===Data Breach===

https://web.archive.org/web/20231221131911/https://www.zoom.com/en/blog/zooms-term-service-ai/

@@ Line 9: / Line 9: @@
 |Website=https://www.zoom.com/
 |Description=video call software
-}}
+}}Developed by  [[wikipedia:Zoom_Communications|'''Zoom Communications''']], [[wikipedia:Zoom_(software)|Zoom workplace]] or commonly referred as Zoom, is a video calling platform allowing that can be downloaded on devices and be used for free, but with certain limitations. It is a software commonly used in enterprise and educational workplaces.
-<!-- will delete and edit out with product later, just moving it.  -->
-Developed by  [[wikipedia:Zoom_Communications|'''Zoom Communications''']], [[wikipedia:Zoom_(software)|Zoom workplace]] or commonly referred as Zoom, is a video calling platform allowing that can be downloaded on devices and be used for free, but with certain limitations. It is a software commonly used in enterprise and educational workplaces.
 ==Consumer-impact summary==
@@ Line 33: / Line 30: @@
-===Forced Arbitration and Voice Data Collection<!-- create own article soon  -->===
+===Forced Arbitration and Voice Data Collection===
 [[File:Zoom force arbitration agreement.png|alt=Article in the EULA that shows forced arbitration|thumb|Forced Arbitration Agreement]]
-{{Main| Zoom changes Terms of Service for data collection and forces arbitration}}
+{{Main|Zoom changed Terms of Service for Data Collection and Force Arbitration}}
 On April 1, 2023, Zoom sent an email to all users that they have updated their terms of service, forcing users into forced arbitration, taking effect one day prior on May 31. <ref>{{Cite web |last=McFarland |first=Jen |date=8 Aug 2023 |title=Zoom's AI Update: Incredibly Intrusive Changes & What It Means for Small Businesses |url=https://www.womenconquerbiz.com/zooms-ai-update/ |url-status=live |access-date=24 Feb 2026 |website=Women Conquer Business}}</ref> The user is able to send an opt-out request in a period of 30 days since April 2023 or since the day the account was created. <ref>{{Cite web |date=2025-06-17 |title=Zoom's Terms of Service update notifications |url=https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057985 |url-status=live |access-date=2026-02-23 |website=Zoom}}</ref><blockquote>27.11 Opt-Out. You may reject this Arbitration Agreement and opt out of arbitration by '''sending an email to [email protected]''' within (i) thirty (30) calendar days of April 1, 2023 if you are an existing user, or (ii) thirty (30) calendar days of the date you created your account if you are a new user. Your opt-out notice must be individualized and must be sent from the email address associated with your individual Zoom account. An opt-out notice that purports to opt out multiple parties will be invalid as to all such parties. No individual (or their agent or representative) may effectuate an opt out on behalf of other individuals. '''Your notice to opt-out must include your first and last name, address, the email address associated with your Zoom account, and an unequivocal statement that you decline this Arbitration Agreement.''' If you do decide to opt out, that opt out will apply to this Arbitration Agreement and all previous versions thereof, and neither party will have the right to compel the other to arbitrate any Dispute. However, all other parts of this Arbitration Agreement will continue to apply to you, and opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may enter into in the future with us.<ref>{{Cite web |date=2023-04-01 |title=Opt out of the arbitration agreement in Zoom’s Terms of Service now |url=https://www.frederickding.com/posts/2023/04/opt-out-of-the-arbitration-agreement-in-zooms-terms-of-service-now-0111418/ |url-status=live |access-date=2026-02-23 |website=Frederick's Timelog}}</ref></blockquote>
 [[File:Zoom-TOS-update-prompt.png|thumb|Term Of Service Prompt ]]
@@ Line 42: / Line 39: @@
 <ref>{{Cite web |last=Hashim |first=Smita |date=2023-08-07 |title=How Zoom’s terms of service and practices apply to AI features |url=https://web.archive.org/web/20231221131911/https://www.zoom.com/en/blog/zooms-term-service-ai/ |url-status=live |access-date=2026-02-23 |website=Zoom Blog}}</ref> <ref>{{Cite web |author= Cyber Management Alliance |date=12 Aug 2023 |title=Zoom's New Privacy Terms & What They Mean For You |url=https://www.cm-alliance.com/cybersecurity-blog/zooms-new-privacy-terms-what-they-mean-for-you |url-status=live |access-date=24 Feb 2026 |website=Cyber Management Alliance}}</ref>
-=== Zooming incident ===
+===Zooming incident===
-=== Data Breach ===
+===Data Breach===
 https://web.archive.org/web/20231221131911/https://www.zoom.com/en/blog/zooms-term-service-ai/