Skoda Citigo Move&Fun app discontinuation: Difference between revisions

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{{Incomplete|Issue 1=Needs more references for claims made.|Issue 2=Article contains some speculation and/or original research.}}[[File:Skoda Sunset announcements.jpg|thumb|Email announcement of app discontinuation]]
{{Incomplete|Issue 1=Needs more references for claims made.|Issue 2=Article contains some speculation and/or original research.}}[[File:Skoda discontinuation notice of Move&Fun app.jpg|thumb|E-mail announcement of app discontinuation]]
[[File:Official Leaflet When purchasing The Wehicle.jpg|thumb|Official leaflet advertising the app when purchasing the vehicle]]
[[File:Skoda official leaflet when purchasing the vehicle.jpg|thumb|Official leaflet advertising the app when purchasing the vehicle.]]
[[File:Email thread SKODA Ignoring questions.jpg|thumb|Skoda ignoring questions trying to move topic away to not important topics as navigation. Instead of answering charging current control problem and paid subscription model for inferior service.]]
[[File:Skoda email thread ignoring questions.jpg|thumb|Skoda ignoring questions and trying to move topic away to unimportant topics such as navigation, instead of addressing charging current control problem and paid subscription model for inferior service.]]
{{IncidentCargo
{{IncidentCargo
|Company=ŠKODA Auto, Volkswagen
|Company=ŠKODA Auto, Volkswagen
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==Background==
==Background==
[[File:Skoda Lost Features.png|thumb|Features tied to the app]]
[[File:Skoda lost features.png|thumb|Features tied to the app.]]
[[File:Buy_skoda_connect.png|thumb|skodaConnect webpage reffering to buy the services]]
[[File:Buy_skoda_connect.png|thumb|skodaConnect webpage referring to buy the services.]]
The Move&Fun app, launched alongside the ŠKODA Citigo e iV, allowed owners to manage essential vehicle functions, such as charging control, real-time monitoring of battery status, and integrated navigation<ref name="movefunapp">
The Move&Fun app, launched alongside the ŠKODA Citigo e iV, allowed owners to manage essential vehicle functions, such as charging control, real-time monitoring of battery status, and integrated navigation<ref name="movefunapp">
{{cite web  
{{cite web  
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{{cite web  
{{cite web  
|author=<!--not cited-->
|author=<!--not cited-->
|title=Discontinuation announcement (dead url)
|title=Discontinuation announcement
|url=https://view.communication.skoda-auto.com/?qs=66ea8bcd8724826905d310f9950d5b69dc4b9b381198613853db90c047bc12ed262378edfeed67989cab086b0ea28f6fcf329f03448ee608bead84e90065d1432d5bc4df7edbe61f20de02dae1d94995
|url=https://view.communication.skoda-auto.com/?qs=66ea8bcd8724826905d310f9950d5b69dc4b9b381198613853db90c047bc12ed262378edfeed67989cab086b0ea28f6fcf329f03448ee608bead84e90065d1432d5bc4df7edbe61f20de02dae1d94995
|website=Skoda Communication
|website=Skoda Communication
|url-status=dead
|url-status=dead
  |archive-url=https://web.archive.org/web/20260224110602/https://view.communication.skoda-auto.com/expired.html |archive-date=24 Feb 2026}}
  |archive-url=https://web.archive.org/web/20260224110602/https://view.communication.skoda-auto.com/expired.html |archive-date=24 Feb 2026}}
See [[:File:Skoda Sunset announcements.jpg|screenshot of discontinuation anouncement]]
See [[:File:Skoda discontinuation notice of Move&Fun app.jpg|screenshot of discontinuation announcement]]
</ref>
</ref>


==Application discontinuation==
==Application discontinuation==
The discontinuation of the Move&Fun app has resulted in the removal of critical features that were integral to the driving and ownership experience{{Citation needed}}. The inability to control charging currents and monitor vehicle status has led to widespread dissatisfaction among ŠKODA Citigo e iV owners{{Citation needed}}. The company offered an alternative through the MyŠKODA app, but it requires a paid subscription{{citation needed}} and an internet connection, contrasting with the original Bluetooth-based, free solution.
The discontinuation of the Move&Fun app has resulted in the removal of critical features that were integral to the driving and ownership experience.{{Citation needed}} The inability to control charging currents and monitor vehicle status has led to widespread dissatisfaction among ŠKODA Citigo e iV owners{{Citation needed}}. The company offered an alternative through the MyŠKODA app, but it requires a paid subscription{{citation needed}} and an internet connection, contrasting with the original Bluetooth-based, free solution.


===Company's response===
===Company's response===
ŠKODA Auto stated that the Move&Fun app was discontinued due to "technical and security reasons" and encouraged users to transition to the MyŠKODA app<ref name="disc-announce" />. However, they did not offer a clear timeline or commitment on when the missing functionalities would be restored in the new app.
ŠKODA Auto stated that the Move&Fun app was discontinued due to "technical and security reasons" and encouraged users to transition to the MyŠKODA app.<ref name="disc-announce" /> However, they did not offer a clear timeline or commitment on when the missing functionalities would be restored in the new app.
[[File:Skoda-Mobile-Switch-Off.png|thumb|'''Skoda Mobile Switch Off''']]
[[File:Skoda-Mobile-Switch-Off.png|thumb|'''Skoda Mobile Switch Off''']]


==Warranty Claims==
==Warranty claims==
Several affected consumers have initiated warranty claims, arguing that the removal of essential features undermines the vehicle's value and intended functionality.<ref name="going-electric">
Several affected consumers have initiated warranty claims, arguing that the removal of essential features undermines the vehicle's value and intended functionality.<ref name="going-electric">
{{cite web  
{{cite web  
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==Workaround==
==Workaround==
Although the Move&Fun app has been removed from Google Play and Apple App Store{{Citation needed}}, users of Android devices can still download the apk file from from third party repositories and install it.{{Clarify|maybe add link to trusted source, (good idea! but dont know where)}}. As of 20/5/2025, the VW equivalent app for the e-UP (Maps + More) is still available in both app stores and appears to be compatible with the CITIGOe-iV. Maps + More was updated in July 2025 with unspecified bug fixes to version 6.2.2, but the charging functionality appears to have been removed{{Citation needed}}.
Although the Move&Fun app has been removed from Google Play and Apple App Store{{Citation needed}}, users of Android devices can still download the apk file from from third party repositories and install it.{{Clarify|maybe add link to trusted source, (good idea! but dont know where)}}. As of 20/5/2025, the VW equivalent app for the e-UP (Maps + More) is still available in both app stores and appears to be compatible with the CITIGOe-iV. Maps + More was updated in July 2025 with unspecified bug fixes to version 6.2.2, but the charging functionality appears to have been removed{{Citation needed}}.
==References==
{{reflist}}


==Original Terms of Service==
==Original Terms of Service==
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</gallery>
</gallery>


==Skoda App Screenshots==
==Skoda App screenshots==
<gallery mode="slideshow" caption="Screenshots of the app in use">
<gallery mode="slideshow" caption="Screenshots of the app in use">
File:Skoda app printscreen 01.png
File:Skoda app printscreen 01.png
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File:Skoda app printscreen 28.png
File:Skoda app printscreen 28.png
</gallery>
</gallery>
==See also==
{{Ph-C-SA}}
==References==
{{Reflist}}


[[Category:Volkswagen]]
[[Category:Volkswagen]]
[[Category:Skoda]]
[[Category:Skoda]]
[[Category:2025 incidents]]