Skoda Citigo Move&Fun app discontinuation: Difference between revisions
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{{Incomplete|Issue 1=Needs more references for claims made.|Issue 2=Article contains some speculation and/or original research.}}[[File:Skoda | {{Incomplete|Issue 1=Needs more references for claims made.|Issue 2=Article contains some speculation and/or original research.}}[[File:Skoda discontinuation notice of Move&Fun app.jpg|thumb|E-mail announcement of app discontinuation]] | ||
[[File: | [[File:Skoda official leaflet when purchasing the vehicle.jpg|thumb|Official leaflet advertising the app when purchasing the vehicle.]] | ||
[[File: | [[File:Skoda email thread ignoring questions.jpg|thumb|Skoda ignoring questions and trying to move topic away to unimportant topics such as navigation, instead of addressing charging current control problem and paid subscription model for inferior service.]] | ||
{{IncidentCargo | {{IncidentCargo | ||
|Company=ŠKODA Auto, Volkswagen | |Company=ŠKODA Auto, Volkswagen | ||
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==Background== | ==Background== | ||
[[File:Skoda | [[File:Skoda lost features.png|thumb|Features tied to the app.]] | ||
[[File:Buy_skoda_connect.png|thumb|skodaConnect webpage | [[File:Buy_skoda_connect.png|thumb|skodaConnect webpage referring to buy the services.]] | ||
The Move&Fun app, launched alongside the ŠKODA Citigo e iV, allowed owners to manage essential vehicle functions, such as charging control, real-time monitoring of battery status, and integrated navigation<ref name="movefunapp"> | The Move&Fun app, launched alongside the ŠKODA Citigo e iV, allowed owners to manage essential vehicle functions, such as charging control, real-time monitoring of battery status, and integrated navigation<ref name="movefunapp"> | ||
{{cite web | {{cite web | ||
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{{cite web | {{cite web | ||
|author=<!--not cited--> | |author=<!--not cited--> | ||
|title=Discontinuation announcement | |title=Discontinuation announcement | ||
|url=https://view.communication.skoda-auto.com/?qs=66ea8bcd8724826905d310f9950d5b69dc4b9b381198613853db90c047bc12ed262378edfeed67989cab086b0ea28f6fcf329f03448ee608bead84e90065d1432d5bc4df7edbe61f20de02dae1d94995 | |url=https://view.communication.skoda-auto.com/?qs=66ea8bcd8724826905d310f9950d5b69dc4b9b381198613853db90c047bc12ed262378edfeed67989cab086b0ea28f6fcf329f03448ee608bead84e90065d1432d5bc4df7edbe61f20de02dae1d94995 | ||
|website=Skoda Communication | |website=Skoda Communication | ||
|url-status=dead | |url-status=dead | ||
|archive-url=https://web.archive.org/web/20260224110602/https://view.communication.skoda-auto.com/expired.html |archive-date=24 Feb 2026}} | |archive-url=https://web.archive.org/web/20260224110602/https://view.communication.skoda-auto.com/expired.html |archive-date=24 Feb 2026}} | ||
See [[:File:Skoda | See [[:File:Skoda discontinuation notice of Move&Fun app.jpg|screenshot of discontinuation announcement]] | ||
</ref> | </ref> | ||
==Application discontinuation== | ==Application discontinuation== | ||
The discontinuation of the Move&Fun app has resulted in the removal of critical features that were integral to the driving and ownership experience{{Citation needed}} | The discontinuation of the Move&Fun app has resulted in the removal of critical features that were integral to the driving and ownership experience.{{Citation needed}} The inability to control charging currents and monitor vehicle status has led to widespread dissatisfaction among ŠKODA Citigo e iV owners{{Citation needed}}. The company offered an alternative through the MyŠKODA app, but it requires a paid subscription{{citation needed}} and an internet connection, contrasting with the original Bluetooth-based, free solution. | ||
===Company's response=== | ===Company's response=== | ||
ŠKODA Auto stated that the Move&Fun app was discontinued due to "technical and security reasons" and encouraged users to transition to the MyŠKODA app<ref name="disc-announce" /> | ŠKODA Auto stated that the Move&Fun app was discontinued due to "technical and security reasons" and encouraged users to transition to the MyŠKODA app.<ref name="disc-announce" /> However, they did not offer a clear timeline or commitment on when the missing functionalities would be restored in the new app. | ||
[[File:Skoda-Mobile-Switch-Off.png|thumb|'''Skoda Mobile Switch Off''']] | [[File:Skoda-Mobile-Switch-Off.png|thumb|'''Skoda Mobile Switch Off''']] | ||
==Warranty | ==Warranty claims== | ||
Several affected consumers have initiated warranty claims, arguing that the removal of essential features undermines the vehicle's value and intended functionality.<ref name="going-electric"> | Several affected consumers have initiated warranty claims, arguing that the removal of essential features undermines the vehicle's value and intended functionality.<ref name="going-electric"> | ||
{{cite web | {{cite web | ||
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==Workaround== | ==Workaround== | ||
Although the Move&Fun app has been removed from Google Play and Apple App Store{{Citation needed}}, users of Android devices can still download the apk file from from third party repositories and install it.{{Clarify|maybe add link to trusted source, (good idea! but dont know where)}}. As of 20/5/2025, the VW equivalent app for the e-UP (Maps + More) is still available in both app stores and appears to be compatible with the CITIGOe-iV. Maps + More was updated in July 2025 with unspecified bug fixes to version 6.2.2, but the charging functionality appears to have been removed{{Citation needed}}. | Although the Move&Fun app has been removed from Google Play and Apple App Store{{Citation needed}}, users of Android devices can still download the apk file from from third party repositories and install it.{{Clarify|maybe add link to trusted source, (good idea! but dont know where)}}. As of 20/5/2025, the VW equivalent app for the e-UP (Maps + More) is still available in both app stores and appears to be compatible with the CITIGOe-iV. Maps + More was updated in July 2025 with unspecified bug fixes to version 6.2.2, but the charging functionality appears to have been removed{{Citation needed}}. | ||
==Original Terms of Service== | ==Original Terms of Service== | ||
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</gallery> | </gallery> | ||
==Skoda App | ==Skoda App screenshots== | ||
<gallery mode="slideshow" caption="Screenshots of the app in use"> | <gallery mode="slideshow" caption="Screenshots of the app in use"> | ||
File:Skoda app printscreen 01.png | File:Skoda app printscreen 01.png | ||
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File:Skoda app printscreen 28.png | File:Skoda app printscreen 28.png | ||
</gallery> | </gallery> | ||
==See also== | |||
{{Ph-C-SA}} | |||
==References== | |||
{{Reflist}} | |||
[[Category:Volkswagen]] | [[Category:Volkswagen]] | ||
[[Category:Skoda]] | [[Category:Skoda]] | ||
[[Category:2025 incidents]] | |||