Cisco Systems, Inc.: Difference between revisions
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==== Requiring a service contract to download firmware for products that are in-support ==== | ==== Requiring a service contract to download firmware for products that are in-support ==== | ||
[[File: | [[File:Cisco forcing service contract for file access.png|thumb|A Cisco download page showing the text "'''Log In and Service Contract Required".''']] | ||
Some Cisco products such as the [https://www.cisco.com/c/en/us/support/routers/1000-series-integrated-services-routers-isr/series.html Cisco ISR 1000 series] require an active service contract from Cisco to download any files such as firmware, software, patches, etc. This makes updating devices to their latest respective versions increasingly harder, as you are required to sign in to an account and pay a subscription fee just to update components of the device that you already own. "To Download this software, you must have a valid service contract associated to your Cisco.com profile"<ref>{{Cite web |date=2026-02-25 |title=Cisco 1000 Series Integrated Services Routers download page showing "Service Contract Required" |url=https://www.cisco.com/c/en/us/support/routers/1000-series-integrated-services-routers-isr/series.html#~tab-downloads |url-status=live |archive-url=https://web.archive.org/web/20250831232702/https://www.cisco.com/c/en/us/support/routers/1000-series-integrated-services-routers-isr/series.html#~tab-downloads |archive-date=2025-08-31 |access-date=2026-02-25 |website=Cisco Product Support}}</ref> | Some Cisco products such as the [https://www.cisco.com/c/en/us/support/routers/1000-series-integrated-services-routers-isr/series.html Cisco ISR 1000 series] require an active service contract from Cisco to download any files such as firmware, software, patches, etc. This makes updating devices to their latest respective versions increasingly harder, as you are required to sign in to an account and pay a subscription fee just to update components of the device that you already own. "To Download this software, you must have a valid service contract associated to your Cisco.com profile"<ref>{{Cite web |date=2026-02-25 |title=Cisco 1000 Series Integrated Services Routers download page showing "Service Contract Required" |url=https://www.cisco.com/c/en/us/support/routers/1000-series-integrated-services-routers-isr/series.html#~tab-downloads |url-status=live |archive-url=https://web.archive.org/web/20250831232702/https://www.cisco.com/c/en/us/support/routers/1000-series-integrated-services-routers-isr/series.html#~tab-downloads |archive-date=2025-08-31 |access-date=2026-02-25 |website=Cisco Product Support}}</ref> | ||