Chipotle: Difference between revisions
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{{CompanyCargo | {{StubNotice}}{{CompanyCargo | ||
|Founded=1993-07-13 | |Founded=1993-07-13 | ||
|Industry=Food | |Industry=Food | ||
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|Type=Public | |Type=Public | ||
|Website=http://chipotle.com/ | |Website=http://chipotle.com/ | ||
}}Founded in 1993 by Steve Ells, [[wikipedia:Chipotle_Mexican_Grill#Pizzeria_Locale|Chipotle Mexican Grill, Inc.]](also referred as Chipotle) is an American chain of [[wikipedia:Fast_casual|fast casual]] restaurants primary serving burritos and bowls across over 4000 locations globally. | }}Founded in 1993 by Steve Ells, [[wikipedia:Chipotle_Mexican_Grill#Pizzeria_Locale|Chipotle Mexican Grill, Inc.]](also referred as Chipotle) is an American chain of [[wikipedia:Fast_casual|fast casual]] restaurants primary serving burritos and bowls across over 4000 locations globally. | ||
==Consumer-impact summary== | ==Consumer-impact summary== | ||
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
=== Chipotle Used Customers Faces without their consent (2006) === | ===Chipotle Used Customers Faces without their consent (2006)=== | ||
https://www.thetakeout.com/1697181/shady-things-about-chipotle/ | https://www.thetakeout.com/1697181/shady-things-about-chipotle/ | ||
=== Chipotle false advertised the amount of | ===Chipotle false advertised the amount of Calories=== | ||
===2017 Data Breach=== | ===2017 Data Breach=== | ||
https://www.bitdefender.com/en-us/blog/hotforsecurity/chipotle-customers-told-to-remain-vigilant-as-pos-hack-probe-reveals-most-restaurants-affected | |||
https://www.classaction.org/news/guac-is-extra-financial-outlet-sues-chipotle-over-march-17-data-breach | |||
===2019 Data Breach=== | ===2019 Data Breach=== | ||
=== Sending Automated Spam Messages To customers without Consent (2017, 2019 and 2023) === | ===Sending Automated Spam Messages To customers without Consent (2017, 2019 and 2023)=== | ||
https://www.classaction.org/news/florida-man-files-class-action-against-chipotle-over-alleged-unsolicited-text-messages 2017 | https://www.classaction.org/news/florida-man-files-class-action-against-chipotle-over-alleged-unsolicited-text-messages 2017 | ||
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https://www.classaction.org/news/guac-is-extra-chipotle-hit-with-class-action-over-alleged-spam-texts 2023 incindent | https://www.classaction.org/news/guac-is-extra-chipotle-hit-with-class-action-over-alleged-spam-texts 2023 incindent | ||
=== False Advertising on non-GMO food (2019) === | ===False Advertising on non-GMO food (2019)=== | ||
https://natlawreview.com/article/65-million-settlement-reached-eve-trial-class-action-lawsuit-against-chipotle-over | https://natlawreview.com/article/65-million-settlement-reached-eve-trial-class-action-lawsuit-against-chipotle-over | ||
=== Overcharging Customers Using the App (2019) === | ===Overcharging Customers Using the App (2019)=== | ||
https://www.today.com/food/chipotle-customers-say-chain-charging-them-hundreds-dollars-fake-orders-t164862 | https://www.today.com/food/chipotle-customers-say-chain-charging-them-hundreds-dollars-fake-orders-t164862 | ||
=== AI-voice ordering systems unlawfully collected Customers Data (2022) === | ===AI-voice ordering systems unlawfully collected Customers Data (2022)=== | ||
https://www.classaction.org/news/applebees-red-lobster-other-restaurants-hit-with-biometric-privacy-suit-in-illinois-over-ai-voice-ordering-systems | https://www.classaction.org/news/applebees-red-lobster-other-restaurants-hit-with-biometric-privacy-suit-in-illinois-over-ai-voice-ordering-systems | ||
https://topclassactions.com/lawsuit-settlements/lawsuit-news/applebees-chipotle-other-restaurants-face-class-action-alleging-automated-voice-ordering-technology-data-privacy-violations/ | https://topclassactions.com/lawsuit-settlements/lawsuit-news/applebees-chipotle-other-restaurants-face-class-action-alleging-automated-voice-ordering-technology-data-privacy-violations/ | ||
=== Charging Customers Extra with hidden Fee's (2021 and 2024) === | ===Charging Customers Extra with hidden Fee's (2021 and 2024)=== | ||
https://www.classaction.org/news/class-action-claims-chipotle-hides-fees-despite-advertising-free-and-1-delivery 2021 | https://www.classaction.org/news/class-action-claims-chipotle-hides-fees-despite-advertising-free-and-1-delivery 2021 | ||
https://www.classaction.org/news/new-chipotle-lawsuit-alleges-restaurant-cloaks-costly-service-fee-within-tax-charged-for-online-orders 2024 | https://www.classaction.org/news/new-chipotle-lawsuit-alleges-restaurant-cloaks-costly-service-fee-within-tax-charged-for-online-orders 2024 | ||
=== Refusing any Refunds made with Gift Card purchases (2024) === | ===Refusing any Refunds made with Gift Card purchases (2024)=== | ||
https://www.classaction.org/news/chipotle-gift-card-refunds-lawsuit-says-meal-vouchers-are-worthless | https://www.classaction.org/news/chipotle-gift-card-refunds-lawsuit-says-meal-vouchers-are-worthless | ||
=== Chipotle Quietly lessen Food Quantity === | ===Chipotle Quietly lessen Food Quantity=== | ||
{{Incomplete section}} | {{Incomplete section}} | ||
https://www.the-sun.com/money/12792714/chipotle-ceo-change-orders-diners-threatened-boycott/ | https://www.the-sun.com/money/12792714/chipotle-ceo-change-orders-diners-threatened-boycott/ | ||
== Health Violations == | ==Health Violations== | ||
=== 2008 Hepatitis Outbreak === | ===2008 Hepatitis Outbreak=== | ||
=== 2008 Norovirus Outbreak === | ===2008 Norovirus Outbreak=== | ||
=== 2015 E.Coli === | ===2015 E.Coli=== | ||
=== 2015 Norovirus === | ===2015 Norovirus=== | ||
=== 2015 Salmonella === | ===2015 Salmonella=== | ||
=== 2015 E.Coli (October) === | ===2015 E.Coli (October)=== | ||
=== 2015 Norovirus (december 15) === | ===2015 Norovirus (december 15)=== | ||
=== 2017 Norovirus === | ===2017 Norovirus=== | ||
=== 2018 Clostridium perfringens === | ===2018 Clostridium perfringens=== | ||
https://www.foodpoisoningnews.com/food-poisoning-at-chipotle-a-history-of-food-safety-issues/ | https://www.foodpoisoningnews.com/food-poisoning-at-chipotle-a-history-of-food-safety-issues/ | ||
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https://www.devicedaily.com/pin/chipotle-eats-itself/ | https://www.devicedaily.com/pin/chipotle-eats-itself/ | ||
=== Chipotle Bowls Contain Cancer related Chemicals === | ===Chipotle Bowls Contain Cancer related Chemicals=== | ||
https://www.mashed.com/250704/scandals-chipotle-can-never-live-down/ | https://www.mashed.com/250704/scandals-chipotle-can-never-live-down/ | ||
===Bugs Found inside Customers Products=== | |||
=== Bugs Found inside Customers Products === | |||
https://www.msn.com/en-us/food-and-drink/general/ewww-chipotle-sued-after-woman-bites-into-rodent-in-burrito-bowl/ar-AA1S4rYi | https://www.msn.com/en-us/food-and-drink/general/ewww-chipotle-sued-after-woman-bites-into-rodent-in-burrito-bowl/ar-AA1S4rYi | ||