Peloton: Difference between revisions - Consumer_Action

Line 12:

Peloton has faced significant criticism for policies perceived as undermining consumer rights, particularly through restrictive practices that challenge traditional notions of product ownership and resale rights.

== Incidents ==

==Incidents==

* 2024 [[Peloton Used Equipment Activation Fee]]: The introduction of a fee for activating second-hand devices was criticized for undermining the [[~~First Sale Doctrine~~]] and restricting ownership rights.

*2024 [[Peloton Used Equipment Activation Fee]]: The introduction of a fee for activating second-hand devices was criticized for undermining the [[first-sale doctrine]] and restricting ownership rights.

* 2021 [[Peloton Removes Just Run Feature]]: Following multiple injuries and a fatality, Peloton introduced a new feature called Tread Lock as part of a safety recall, which required users to enter a passcode to secure their treadmills but also restricted access to the "Just Run" feature for non-subscribers

*2021 [[Peloton Removes Just Run Feature]]: Following multiple injuries and a fatality, Peloton introduced a new feature called Tread Lock as part of a safety recall, which required users to enter a passcode to secure their treadmills but also restricted access to the "Just Run" feature for non-subscribers

== Broader Implications ==

==Broader Implications==

Peloton’s policies reflect a larger trend in consumer markets where companies leverage digital connectivity to maintain post-sale control:

* '''Erosion of Ownership''': Practices such as activation fees and subscription locks limit consumer autonomy over purchased products.

*'''Erosion of Ownership''': Practices such as activation fees and subscription locks limit consumer autonomy over purchased products.

* '''Precedent for Other Industries''': Peloton’s approach sets a concerning precedent for post-sale control, with parallels in other industries.

*'''Precedent for Other Industries''': Peloton’s approach sets a concerning precedent for post-sale control, with parallels in other industries.

* '''Consumer Rights in the Digital Age''': The rise of devices reliant on cloud subscription services raises questions about consumer protection.

*'''Consumer Rights in the Digital Age''': The rise of devices reliant on cloud subscription services raises questions about consumer protection.

== See Also ==

==See Also==

* [[Subscription Model]]

*[[Subscription Model]]

== References ==

==References==

[[Category:Manufacturing companies]]

[[Category:Exercise equipment companies]]

[[Category:Peloton Interactive]]

@@ Line 12: / Line 12: @@
 Peloton has faced significant criticism for policies perceived as undermining consumer rights, particularly through restrictive practices that challenge traditional notions of product ownership and resale rights.
-== Incidents ==
+==Incidents==
-* 2024 [[Peloton Used Equipment Activation Fee]]: The introduction of a fee for activating second-hand devices was criticized for undermining the [[First Sale Doctrine]] and restricting ownership rights.
+*2024 [[Peloton Used Equipment Activation Fee]]: The introduction of a fee for activating second-hand devices was criticized for undermining the [[first-sale doctrine]] and restricting ownership rights.
-* 2021 [[Peloton Removes Just Run Feature]]:  Following multiple injuries and a fatality, Peloton introduced a new feature called Tread Lock as part of a safety recall, which required users to enter a passcode to secure their treadmills but also restricted access to the "Just Run" feature for non-subscribers
+*2021 [[Peloton Removes Just Run Feature]]:  Following multiple injuries and a fatality, Peloton introduced a new feature called Tread Lock as part of a safety recall, which required users to enter a passcode to secure their treadmills but also restricted access to the "Just Run" feature for non-subscribers
-== Broader Implications ==
+==Broader Implications==
 Peloton’s policies reflect a larger trend in consumer markets where companies leverage digital connectivity to maintain post-sale control:
-* '''Erosion of Ownership''': Practices such as activation fees and subscription locks limit consumer autonomy over purchased products.
+*'''Erosion of Ownership''': Practices such as activation fees and subscription locks limit consumer autonomy over purchased products.
-* '''Precedent for Other Industries''': Peloton’s approach sets a concerning precedent for post-sale control, with parallels in other industries.
+*'''Precedent for Other Industries''': Peloton’s approach sets a concerning precedent for post-sale control, with parallels in other industries.
-* '''Consumer Rights in the Digital Age''': The rise of devices reliant on cloud subscription services raises questions about consumer protection.
+*'''Consumer Rights in the Digital Age''': The rise of devices reliant on cloud subscription services raises questions about consumer protection.
-== See Also ==
+==See Also==
-* [[Subscription Model]]
+*[[Subscription Model]]
-== References ==
+==References==
 <references />
 [[Category:Manufacturing companies]]
 [[Category:Exercise equipment companies]]
 [[Category:Peloton Interactive]]