Wyze: Difference between revisions
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'''{{Wplink|Wyze Labs|Wyze Labs, Inc.}}''' (formerly '''Wyzecam'''), also known as '''Wyze''', is an American technology company that was incorporated on July 19, 2017. It specializes smart home products and wireless cameras. | |||
==Security-camera breach== | ==Security-camera breach== | ||
===Incident=== | ===Incident=== | ||
On two separate occasions from September 2023 to February 2024, Wyze personal security cameras were able to be accessed by other owners, because of security failures. | On two separate occasions from September 2023 to February 2024, Wyze personal security cameras were able to be accessed by other owners, because of security failures. | ||
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===Implications=== | ===Implications=== | ||
Security cameras are a tool used by those looking for companies to make resources to protect them. These incidents show Wyze security cameras did not have the capabilities to protect their users. ''The Verge'' reported that Wyze was aware of security flaws in the WyzeCam v1 cameras for more than 4 years, but discontinued the product rather than fixing the issue.<ref name=":0" /> Discontinuing the product did not help those who already own the product, and it is the nature of cloud cameras that the consumer must be able to trust companies to deliver proper security patches to protect | Security cameras are a tool used by those looking for companies to make resources to protect them. These incidents show Wyze security cameras did not have the capabilities to protect their users. ''The Verge'' reported that Wyze was aware of security flaws in the WyzeCam v1 cameras for more than 4 years, but discontinued the product rather than fixing the issue.<ref name=":0" /> Discontinuing the product did not help those who already own the product, and it is the nature of cloud cameras that the consumer must be able to trust companies to deliver proper security patches to protect their private information. | ||
==Bait-and-switch behavior== | ==Bait-and-switch behavior== | ||
When Wyze and Wyze v2 cameras were popularized in 2018 and before, they were sold under the premise that 24-hour recording or infinitely long video clips are a subscription add-on, but that short video clips would be included for free using their cloud service. Sometime between 2020 and 2022, Wyze [[Retroactively amended purchase|changed its policy]], charging a subscription of $1.99 per camera for the video-clip service.<ref>https://forums.wyze.com/t/bait-and-switch/221810</ref> | When Wyze and Wyze v2 cameras were popularized in 2018 and before, they were sold under the premise that 24-hour recording or infinitely long video clips are a subscription add-on, but that short video clips would be included for free using their cloud service. Sometime between 2020 and 2022, Wyze [[Retroactively amended purchase|changed its policy]], charging a subscription of $1.99 per camera for the video-clip service.<ref>https://forums.wyze.com/t/bait-and-switch/221810</ref> | ||
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==Terms of use== | ==Terms of use== | ||
*Wyze's [[terms of service]] include [[Forced Arbitration|forced arbitration]], and a waiver of [[class action]] and jury trial.<ref>Wyze Terms of Use: https://www.wyze.com/policies/terms-of-service#l Section 12</ref> | *Wyze's [[terms of service]] include [[Forced Arbitration|forced arbitration]], and a waiver of [[class action]] and jury trial.<ref>Wyze Terms of Use: https://www.wyze.com/policies/terms-of-service#l Section 12</ref> | ||
*Wyze may suspend or terminate your use of the product at any time and claim they are not responsible if this causes financial loss. | *Wyze may suspend or terminate your use of the product at any time and claim they are not responsible if this causes financial loss. | ||
*Wyze can both stop providing software updates and do automatic software updates without consent. The only alternative is to cease using the product. | *Wyze can both stop providing software updates and do automatic software updates without consent. The only alternative is to cease using the product. | ||
== | ==References== | ||
{{Reflist}} | |||
[[Category:Video surveillance companies]] | [[Category:Video surveillance companies]] | ||
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[[Category:Headphones manufacturers]] | [[Category:Headphones manufacturers]] | ||
[[Category:Internet of things companies]] | [[Category:Internet of things companies]] | ||