Jimmy John's: Difference between revisions
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'''[[wikipedia:Jimmy_John's|Jimmy John's Franchise, LLC]]''' is a American multinational sandwich chain comprising a variety of sandwiches. It later became a subsidiary to [[wikipedia:Inspire_Brands|Inspire Brands]] after being bought for a undisclosed amount in 2019. | '''[[wikipedia:Jimmy_John's|Jimmy John's Franchise, LLC]]''' is a American multinational sandwich chain comprising a variety of sandwiches. It later became a subsidiary to [[wikipedia:Inspire_Brands|Inspire Brands]] after being bought for a undisclosed amount in 2019. | ||
== Consumer-impact summary == | ==Consumer-impact summary== | ||
* User Freedom: | *User Freedom: | ||
* User Privacy: | *User Privacy: | ||
* Business Model: Sells a variety of sandwiches and franchises locations | *Business Model: Sells a variety of sandwiches and franchises locations | ||
* Market Control: | *Market Control: | ||
== Incidents == | ==Incidents== | ||
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Jimmy John's|Jimmy John's category]]. | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Jimmy John's|Jimmy John's category]]. | ||
=== E.coli (2008) === | ===E.coli (''2008'')=== | ||
=== Salmonella (2009) === | ===Salmonella (''2009'')=== | ||
=== Salmonella (2010) === | ===Salmonella (''2010'')=== | ||
=== E.coli (2012) === | ===E.coli (''2012'')=== | ||
=== E.coli (2014-2019) === | ===E.coli (''2014-2019'')=== | ||
=== E.coli (2020) === | ===E.coli (''2020'')=== | ||
=== Credit card breach (2014) === | ===Credit card breach (''2014'')=== | ||
https:// | On 30 July, Jimmy John's discovered a data breach affecting one of its third parties Signature Systems Inc. point of sales systems across several locations that leaked customers credit and debit card numbers, verification code, name, and card expiration dates.<ref name=":0">{{Cite web |last=Brian |first=Krebbs |date=31 July 2014 |title=Sandwich Chain Jimmy John’s Investigating Breach Claims |url=https://krebsonsecurity.com/2014/07/sandwich-chain-jimmy-johns-investigating-breach-claims/ |url-status=dead |archive-url=https://web.archive.org/web/20140801020853/https://krebsonsecurity.com/2014/07/sandwich-chain-jimmy-johns-investigating-breach-claims/ |archive-date=1 August 2014 |access-date=4 April 2026 |website=KrebsOnSecurity}}</ref><ref>{{Cite web |last=Laasby |first=Gitte |date=24 September 2014 |title=Jimmy John's confirms nationwide data breach, including five Wisconsin locations |url=https://archive.jsonline.com/blogs/news/276968161.html |url-status=live |access-date=4 April 2026 |website=milwaukee journal sentinel}}</ref> On the next day, the company responded with a statement saying ''"Jimmy John’s is currently working with the proper authorities and investigating the situation. We will provide an update as soon as we have additional information".''<ref name=":0" /> | ||
https:// | On September, Jimmy John's released another statement that described the breach lasted from 16 June to 05 September across 216 locations, however the company didn't say how many customers were affected nor disclose the third party name.<ref>{{Cite web |last=Koplowitz |first=Howard |date=24 September 2014 |title=Jimmy John's Data Breach: Full List Of Shops Where Credit Card Information Was Hacked |url=https://www.ibtimes.com/jimmy-johns-data-breach-full-list-shops-where-credit-card-information-was-hacked-1694507 |url-status=live |access-date=4 April 2026 |website=International Business Times}}</ref><ref>{{Cite web |last=Taylor |first=Kate |date=24 September 2014 |title=Another Hack: Jimmy John's Is the Latest Chain to Suffer a Data Breach |url=https://www.nbcnews.com/id/wbna56110999 |url-status=live |access-date=4 April 2026 |website=NBC News}}</ref><ref>{{Cite web |last=Smith |first=Gerry |date=24 September 2014 |title=Jimmy John's Confirms Credit Card Breach At 216 Stores |url=https://www.huffpost.com/entry/jimmy-johns-breach_n_5877134 |url-status=live |access-date=4 April 2026 |website=Huffpost}}</ref><blockquote>"Jimmy John's has taken steps to prevent this type of event from occurring in the future, including installing encrypted swipe machines, implementing system enhancements, and reviewing its policies and procedures for its third party vendors"<ref>{{Cite web |date=24 September 2014 |title=Jimmy John's says customers' credit card data likely stolen |url=https://www.cbsnews.com/news/jimmy-johns-says-customers-credit-card-data-likely-stolen/ |url-status=live |access-date=4 April 2026 |website=CBS News}}</ref></blockquote>Additionally, the company gave affected customers 1 year free identity protection services and highlighted steps to prevent future breaches, including ''"installing encrypted swipe machines, implementing system enhancements, and reviewing its policies."''<ref>{{Cite web |date=24 September 2014 |title=JIMMY JOHN’S NOTIFIES CUSTOMERS OF PAYMENT CARD SECURITY INCIDENT |url=https://oag.ca.gov/system/files/AG_CA_Notification_Letter_Jimmy_Johns_0_1.pdf |url-status=live |access-date=6 April 2026 |website=oag.gov}}</ref> | ||
===Collecting customers drive thru data without consent (''2023'')=== | |||
=== Collecting customers drive thru data without consent (2023) === | |||
On 04 August, a lawsuit was filed against Jimmy John's for violation of the [[wikipedia:Biometric_Information_Privacy_Act|Illinois Biometric Information Privacy Act]] by unlawfully collecting customers voiceprints without permission. Additionally, it also claims the company failed to provide "retention schedule or guidelines" that permanently destroy any collected biometric data.<ref>{{Cite web |last=Mehorter |first=Kelly |date=7 August 2023 |title=Jimmy John’s Collects Drive-Through Customers’ Voiceprints Without Consent, Class Action Says |url=https://www.classaction.org/news/jimmy-johns-collects-drive-through-customers-voiceprints-without-consent-class-action-says |url-status=live |access-date=4 April 2026 |website=ClassAction}}</ref> On 02 October 2023, the case was dismissed with prejudice over failure to state a claim.<ref>{{Cite web |date=4 April 2026 |title=Gebhardt et al v. Jimmy Johns LLC |url=https://dockets.justia.com/docket/illinois/ilcdce/2:2023cv02168/90378 |url-status=live |access-date=4 April 2026 |website=Justia}}</ref> | On 04 August, a lawsuit was filed against Jimmy John's for violation of the [[wikipedia:Biometric_Information_Privacy_Act|Illinois Biometric Information Privacy Act]] by unlawfully collecting customers voiceprints without permission. Additionally, it also claims the company failed to provide "retention schedule or guidelines" that permanently destroy any collected biometric data.<ref>{{Cite web |last=Mehorter |first=Kelly |date=7 August 2023 |title=Jimmy John’s Collects Drive-Through Customers’ Voiceprints Without Consent, Class Action Says |url=https://www.classaction.org/news/jimmy-johns-collects-drive-through-customers-voiceprints-without-consent-class-action-says |url-status=live |access-date=4 April 2026 |website=ClassAction}}</ref> On 02 October 2023, the case was dismissed with prejudice over failure to state a claim.<ref>{{Cite web |date=4 April 2026 |title=Gebhardt et al v. Jimmy Johns LLC |url=https://dockets.justia.com/docket/illinois/ilcdce/2:2023cv02168/90378 |url-status=live |access-date=4 April 2026 |website=Justia}}</ref> | ||
== Product == | ==Product== | ||
==== October ==== | ===Jimmy John’s Cookies (''2020'')<!-- the agreement date on the January product lawsuit incident below is possibly inaccurate and is a estimate from what i can find :/ -->=== | ||
[[File:Triple Chocolate Chunk Cookie.jpg|thumb|Triple Chocolate Chunk Cookie]] | |||
On 04 January<ref>{{Cite web |date=6 April 2026 |title=IN THE UNITED STATES DISTRICT COURT WESTERN DISTRICT OF MISSOURI |url=https://truthinadvertising.org/wp-content/uploads/2020/06/Martin-v-Jimmy-Johns-complaint.pdf |url-status=live |access-date=6 April 2026 |website=TruthinAdvertising}}</ref>, Sharon Martin filed a class action lawsuit against Jimmy John's for falsely representing to customers that their Triple Chocolate Chunk Cookies and Raisin Oatmeal Cookies contained "minimally processed” and “no artificial ingredients" while containing said ingredients inside their products.<ref name=":1">{{Cite web |last=Shaak |first=Erin |date=29 May 2020 |title=Jimmy John’s ‘All Natural’ Cookies Contain Highly Processed Ingredients, Lawsuit Claims [UPDATE] |url=https://www.classaction.org/news/jimmy-johns-all-natural-cookies-contain-highly-processed-ingredients-lawsuit-claims |url-status=live |access-date=4 April 2026 |website=ClassAction}}</ref><ref>{{Cite web |last=Webster |first=Katherine |date=2 June 2020 |title=Jimmy John’s Class Action Says Cookies Aren’t All Natural |url=https://topclassactions.com/lawsuit-settlements/consumer-products/food/jimmy-johns-class-action-says-cookies-arent-all-natural/ |url-status=live |access-date=6 April 2026 |website=Top Class Action}}</ref> The case reached an agreement around 2021, however specific details surrounding the agreement are unknown.<ref>{{Cite web |date=6 April 2026 |title=Martin v. Jimmy John's, LLC |url=https://case-law.vlex.com/vid/martin-v-jimmy-john-893147018 |url-status=live |access-date=6 April 2026 |website=Vlex}}</ref> | |||
[[File:Raisin Oatmeal Cookie.jpg|thumb|Raisin Oatmeal Cookie]] | |||
On 25 November, Heather Erwin and Ashley Price filed a lawsuit against Jimmy John's for misleading customers about its contents on their Triple Chocolate Chunk Cookies and Raisin Oatmeal Cookies, alleging since it contained non-natural ingredients like refined flour, niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid, sugar, milk powder, soy lecithin, and baking soda, all of which claims a consumer would consider as "on-natural, artificial, and/or highly processed" ingredients. Additionally, it also claims the company put deceptive labels on its products for "''the intent to induce consumers to purchase the cookies because of Defendants' false representations.''" <ref name=":1" /><ref>{{Cite web |last=Honaker |first=Brigette |date=30 November 2020 |title=Jimmy John’s Cookies Aren’t All Natural, Class Action Lawsuit Says |url=https://topclassactions.com/lawsuit-settlements/consumer-products/all-natural-products/jimmy-johns-cookies-arent-all-natural-class-action-lawsuit-says/ |url-status=live |access-date=6 April 2026 |website=Top Class Action}}</ref> On 08 October 2021, the plaintiffs dismissed the case with prejudice for undisclosed reasons.<ref>{{Cite web |last=McGlynn |first=Stephen |date=18 February 2026 |title=Erwin v. Jimmy John's LLC (3:20-cv-01268) |url=https://www.courtlistener.com/docket/18693016/erwin-v-jimmy-johns-llc/ |url-status=live |access-date=6 April 2026 |website=CourtListener}}</ref> | |||
== See also == | ==See also== | ||
* [[Subway]] | *[[Subway]] | ||
* [[Popeyes]] | *[[Popeyes]] | ||
* Jersey Mike's | *Jersey Mike's | ||
== References == | ==References== | ||
<references /> | <references /> | ||
[[Category:Jimmy John's]] | [[Category:Jimmy John's]] | ||
Revision as of 06:20, 7 April 2026
Jimmy John's
| Basic information | |
|---|---|
| Founded | 13 January 1983 |
| Legal Structure | Subsidiary |
| Industry | Food |
| Also known as | |
| Official website | http://jimmyjohns.com/ |
Jimmy John's Franchise, LLC is a American multinational sandwich chain comprising a variety of sandwiches. It later became a subsidiary to Inspire Brands after being bought for a undisclosed amount in 2019.
Consumer-impact summary
- User Freedom:
- User Privacy:
- Business Model: Sells a variety of sandwiches and franchises locations
- Market Control:
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Jimmy John's category.
E.coli (2008)
Salmonella (2009)
Salmonella (2010)
E.coli (2012)
E.coli (2014-2019)
E.coli (2020)
Credit card breach (2014)
On 30 July, Jimmy John's discovered a data breach affecting one of its third parties Signature Systems Inc. point of sales systems across several locations that leaked customers credit and debit card numbers, verification code, name, and card expiration dates.[1][2] On the next day, the company responded with a statement saying "Jimmy John’s is currently working with the proper authorities and investigating the situation. We will provide an update as soon as we have additional information".[1]
On September, Jimmy John's released another statement that described the breach lasted from 16 June to 05 September across 216 locations, however the company didn't say how many customers were affected nor disclose the third party name.[3][4][5]
"Jimmy John's has taken steps to prevent this type of event from occurring in the future, including installing encrypted swipe machines, implementing system enhancements, and reviewing its policies and procedures for its third party vendors"[6]
Additionally, the company gave affected customers 1 year free identity protection services and highlighted steps to prevent future breaches, including "installing encrypted swipe machines, implementing system enhancements, and reviewing its policies."[7]
Collecting customers drive thru data without consent (2023)
On 04 August, a lawsuit was filed against Jimmy John's for violation of the Illinois Biometric Information Privacy Act by unlawfully collecting customers voiceprints without permission. Additionally, it also claims the company failed to provide "retention schedule or guidelines" that permanently destroy any collected biometric data.[8] On 02 October 2023, the case was dismissed with prejudice over failure to state a claim.[9]
Product
Jimmy John’s Cookies (2020)
On 04 January[10], Sharon Martin filed a class action lawsuit against Jimmy John's for falsely representing to customers that their Triple Chocolate Chunk Cookies and Raisin Oatmeal Cookies contained "minimally processed” and “no artificial ingredients" while containing said ingredients inside their products.[11][12] The case reached an agreement around 2021, however specific details surrounding the agreement are unknown.[13]
On 25 November, Heather Erwin and Ashley Price filed a lawsuit against Jimmy John's for misleading customers about its contents on their Triple Chocolate Chunk Cookies and Raisin Oatmeal Cookies, alleging since it contained non-natural ingredients like refined flour, niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid, sugar, milk powder, soy lecithin, and baking soda, all of which claims a consumer would consider as "on-natural, artificial, and/or highly processed" ingredients. Additionally, it also claims the company put deceptive labels on its products for "the intent to induce consumers to purchase the cookies because of Defendants' false representations." [11][14] On 08 October 2021, the plaintiffs dismissed the case with prejudice for undisclosed reasons.[15]
See also
References
- ↑ 1.0 1.1 Brian, Krebbs (31 July 2014). "Sandwich Chain Jimmy John's Investigating Breach Claims". KrebsOnSecurity. Archived from the original on 1 August 2014. Retrieved 4 April 2026.
- ↑ Laasby, Gitte (24 September 2014). "Jimmy John's confirms nationwide data breach, including five Wisconsin locations". milwaukee journal sentinel. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Koplowitz, Howard (24 September 2014). "Jimmy John's Data Breach: Full List Of Shops Where Credit Card Information Was Hacked". International Business Times. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Taylor, Kate (24 September 2014). "Another Hack: Jimmy John's Is the Latest Chain to Suffer a Data Breach". NBC News. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Smith, Gerry (24 September 2014). "Jimmy John's Confirms Credit Card Breach At 216 Stores". Huffpost. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Jimmy John's says customers' credit card data likely stolen". CBS News. 24 September 2014. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "JIMMY JOHN'S NOTIFIES CUSTOMERS OF PAYMENT CARD SECURITY INCIDENT" (PDF). oag.gov. 24 September 2014. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Mehorter, Kelly (7 August 2023). "Jimmy John's Collects Drive-Through Customers' Voiceprints Without Consent, Class Action Says". ClassAction. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Gebhardt et al v. Jimmy Johns LLC". Justia. 4 April 2026. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "IN THE UNITED STATES DISTRICT COURT WESTERN DISTRICT OF MISSOURI" (PDF). TruthinAdvertising. 6 April 2026. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ 11.0 11.1 Shaak, Erin (29 May 2020). "Jimmy John's 'All Natural' Cookies Contain Highly Processed Ingredients, Lawsuit Claims [UPDATE]". ClassAction. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Webster, Katherine (2 June 2020). "Jimmy John's Class Action Says Cookies Aren't All Natural". Top Class Action. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Martin v. Jimmy John's, LLC". Vlex. 6 April 2026. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Honaker, Brigette (30 November 2020). "Jimmy John's Cookies Aren't All Natural, Class Action Lawsuit Says". Top Class Action. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ McGlynn, Stephen (18 February 2026). "Erwin v. Jimmy John's LLC (3:20-cv-01268)". CourtListener. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link)