Talk:Audible: Difference between revisions

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One good thing, if you want to refund a Token its easy if your Account has a good standing. If not doe, yeah manual review time. Audible framed or rather hid the process like this: Refund 2-4 times dont know the excact amount, at one point an error accours while refunding. At least this was the case in the beginning, now they sometimes even tell you that too many refunds have accoured. Btw, my account is probably 10 years old by now, as long I am using Audible as paying customer.

So this still happens pretty fast, I normally only refund if audible showed me the wrong Audiobooks or I bought the german version even doe I wanted to by the English version. Sometimes If I see ~~they again seem to have~~ rigged ~~the~~ reviews (no I dont have evidence for this, sadly). When this happens you have to contact support, in germany at least this worked pretty flawlessly cant complain.

So this still happens pretty fast, I normally only refund if audible showed me the wrong Audiobooks or I bought the german version even doe I wanted to by the English version. Sometimes If I see rigged reviews, I also refund (no I dont have evidence for this, sadly). When this happens you have to contact support, in germany at least this worked pretty flawlessly cant complain.

I only said rigged because alot of my reviews never show up even doe I do not use swear words, or insults or anything that could be described as such. If they decline them they do that btw, silently you never get notified of this only when you contact support. Therefore they prettymuch moderate what they deem a good review and this has pretty much nothing to do with terms or conduct. German support confirmed that several times for me (yep I am annoying like this, sorry), they always frame it as a system error or "wrong" automatic flagging. Maybe also a cosumer rights point, dont know.

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 One good thing, if you want to refund a Token its easy if your Account has a good standing. If not doe, yeah manual review time. Audible framed or rather hid the process like this: Refund 2-4 times dont know the excact amount, at one point an error accours while refunding. At least this was the case in the beginning, now they sometimes even tell you that too many refunds have accoured. Btw, my account is probably 10 years old by now, as long I am using Audible as paying customer.
-So this still happens pretty fast, I normally only refund if audible showed me the wrong Audiobooks or I bought the german version even doe I wanted to by the English version. Sometimes If I see they again seem to have rigged the reviews (no I dont have evidence for this, sadly). When this happens you have to contact support, in germany at least this worked pretty flawlessly cant complain.
+So this still happens pretty fast, I normally only refund if audible showed me the wrong Audiobooks or I bought the german version even doe I wanted to by the English version. Sometimes If I see rigged reviews, I also refund (no I dont have evidence for this, sadly). When this happens you have to contact support, in germany at least this worked pretty flawlessly cant complain.
 I only said rigged because alot of my reviews never show up even doe I do not use swear words, or insults or anything that could be described as such. If they decline them they do that btw, silently you never get notified of this only when you contact support. Therefore they prettymuch moderate what they deem a good review and this has pretty much nothing to do with terms or conduct. German support confirmed that several times for me (yep I am annoying like this, sorry), they always frame it as a system error or "wrong" automatic flagging. Maybe also a cosumer rights point, dont know.