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Several product recalls: filled in rest of several product recalled incident, changed see also and consumer impact sum, and other changes
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==Consumer-impact summary==
==Consumer-impact summary==


*User Freedom: Allows users to access, request certification or deletion, withdraw consent to use personal information
*User Freedom: Allows users to opt-out of commercial or promotional email and messages.
*User Privacy:
*User Privacy: Forces users into [[Forced arbitration]], and collects IP address, website visited prior, email interactions, and from other third parties. Additionally, they also share information with other third parties and service providers, along with the possibility of ''"insolvency, bankruptcy, or receivership"''.
*Business Model: Sells salads, wraps, and breakfast related items.
*Business Model: Sells salads, wraps, and breakfast related items.
*Market Control: currently comprises of 140 locations.
*Market Control: currently comprises of 140 locations.
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Salad and Go|Salad and Go category]].
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Salad and Go|Salad and Go category]].


===Employees told serve raw chicken to customers===
===Employees told serve raw chicken to customers (''2025)''===
Around November, numerous screenshots and reports of customers getting sick appeared across social media of uncooked chicken from Salad and Go, eventually resulting in several managers and employees anonymously going onto CBS New in February. They reported first receiving a alert from corporate management office of a potential package containing raw chicken after a "guest" report and ordered to remove all chicken packages before 19 November, however they alleges they keep receiving under cooked chicken. Several employees contacted higher management about the issue, however the company dismissed the claims, with one replying'',"Hi team! These are blood spots. Please remove the pieces and serve the remaining product. This is a quality issue rather and food safety",'' however, several emails sent to managers and chief executes outlined various food safety concerns surrounding its chicken, with one instance referring to it as "raw".''<ref>{{Cite web |last=Miles |first=J.D. |date=19 February 2025 |title=Current and former Salad and Go staff claim raw chicken put customers at risk, question company's response |url=https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/ |url-status=live |access-date=7 April 2026 |website=CBS Texas}}</ref><ref name=":0">{{Cite web |date=17 March 2025 |title=Current and former Salad and Go staff claims raw chicken put customers at risk |url=https://www.youtube.com/watch?v=x8SP05MkzOM |url-status=live |access-date=7 April 2026 |website=Youtube}}</ref>''
Around November, numerous screenshots and reports of customers getting sick appeared across social media of uncooked chicken from Salad and Go across 74 locations, eventually resulting in several managers and employees anonymously going onto CBS New in February. They reported first receiving a alert from corporate management office of a potential package containing raw chicken after a "guest" report and ordered to remove all chicken packages before 19 November, however they alleges they keep receiving under cooked chicken. Several employees contacted higher management about the issue, however the company dismissed the claims, with one replying'',"Hi team! These are blood spots. Please remove the pieces and serve the remaining product. This is a quality issue rather and food safety",'' however, several emails sent to managers and chief executes outlined various food safety concerns surrounding its chicken, with one instance referring to it as raw.''<ref>{{Cite web |last=Miles |first=J.D. |date=19 February 2025 |title=Current and former Salad and Go staff claim raw chicken put customers at risk, question company's response |url=https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/ |url-status=live |access-date=7 April 2026 |website=CBS Texas}}</ref><ref name=":0">{{Cite web |date=17 March 2025 |title=Current and former Salad and Go staff claims raw chicken put customers at risk |url=https://www.youtube.com/watch?v=x8SP05MkzOM |url-status=live |access-date=7 April 2026 |website=Youtube}}</ref>''
[[File:Salad and Go statement.png|thumb|Release statement]]<!-- Any text mistakes shown below the messages are done on purpose and meant to represent the actual text message sent  -->
[[File:Salad and Go statement.png|thumb|Release statement]]<!-- Any text mistakes shown below the messages are done on purpose and meant to represent the actual text message sent  -->


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''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>The company responded In a series of statement addressing the accusations. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" />


''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>A representative from Salad and Go named Victoria Renwick responded to the text by saying;<blockquote>''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>The company responded to the accusations via a statement sent to CBS. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" /></blockquote>


''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>
===Several products recalled due to health concerns (2025)===
 
On 10 July, the Food and Drug Administration ranked several products as Class 1 and recalled over 1,300 bags of products from Arizona and Nevada store locations due to the potential to be contaminated with [[wikipedia:Listeria_monocytogenes|Listeria monocytogenes]].<ref>{{Cite web |date=7 April 2026 |title=Enforcement Report |url=https://www.accessdata.fda.gov/scripts/ires/?Event=97011 |url-status=live |access-date=7 April 2026 |website=U.S. Food and Drug Admission}}</ref><ref>{{Cite web |last=Jasinski |first=Molly |date=14 July 2025 |title=More Than 7,000 Pounds of Produce Connected to a Chain Restaurant Have Been Recalled at the Highest Risk Level in 2 States |url=https://www.thehealthy.com/news/salad-and-go-produce-recall-july-2025/ |url-status=live |access-date=7 April 2026 |website=The Healthy}}</ref>
===Several product recalls===
https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/


==See also==
==See also==
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*[[Chipotle]]
*[[Chipotle]]
*[[Taco Bell]]
*[[Taco Bell]]
*[[Made fresh salads]]


==References==
==References==
<references />
<references />
[[Category:Salad and Go]]
[[Category:Salad and Go]]