Singtel, Singapore Telecommunications Limited

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Singtel, Singapore Telecommunications Limited

Basic information
Founded	28 March 1992
Legal Structure	Public conglomerate
Industry	Telecommuncations
Also known as	Singapore Telecommunications Limited
Official website	https://www.singtel.com/

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Consumer-impact summary

Anti-Consumer Practices

• Singtel charges clients a (at the time of writing) 10 SGD fee per month to enable bridge mode on their ONR device, a configuration that is basically a login and click away. They even claim having to send a technician to do this to explain the exhoribiant price despite their ability to make this change remotely.
• To save costs, Singtel uses interconnection facilities not in Singapore which means any traffic would have to travel all the way to Hongkong or Japan (closest contracted facilities). Additionally, they set up peering agreements with certain companies to ensure that their traffic doesn't suffer this. In addition to that, they advertise a 12.22 SGD/month add-on service with WTFast if you want these issues dealt with.

Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Singtel, Singapore Telecommunications Limited category.

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Products

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See also

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