Consumer_Action_Taskforce

Frontier Airlines Obfuscates Web Check-in Form: Difference between revisions

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In 2024, Fronter Airlines changed the flight check-in form of their website from the front page to encourage their users to check-in via app. The check-in was still available through extra steps by going to the "Customer Service" link at the bottom of the webpage or to the FAQs on "Help checking in" before clicking "Other ways to check in" to expand the hidden form.
In 2024, Frontier Airlines changed the flight check-in form of their website from the front page to encourage their users to check-in via app. The check-in was still available through extra steps by going to the "Customer Service" link at the bottom of the webpage or to the FAQs on "Help checking in" before clicking "Other ways to check in" to expand the hidden form.




Before:
Before:
[[File:FrontierBefore.png|alt=November 27th, 2023: The check-in form is easily accessible from the front page.|thumb|November 27th, 2023: The check-in form is easily accessible from the front page.]]


http://web.archive.org/web/20231127123111/https://www.flyfrontier.com/
http://web.archive.org/web/20231127123111/https://www.flyfrontier.com/
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After:
After:
 
[[File:FrontierNew.png|alt=August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight. |thumb|August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight.]]
http://web.archive.org/web/20240801024737/https://www.flyfrontier.com/
http://web.archive.org/web/20240801024737/https://www.flyfrontier.com/
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