Coffee Meets Bagel: Difference between revisions

Forced arbitration: add screenshots and specifics
Line 20: Line 20:


===Forced arbitration===
===Forced arbitration===
Section 19 of Coffee Meets Bagel's Terms of Use states that the user, by accepting the terms of service, waives their right to litigation.<ref name="tos">[https://coffeemeetsbagel.com/tos "Coffee Meets Bagel Terms of service"] accessed 29 Jan 2025, [https://archive.ph/3LI8i archive] via archive.today on 6 Sep 2024, [https://web.archive.org/web/20250129121617/https://coffeemeetsbagel.com/tos archive] via archive.org on 29 Jan 2025</ref>
Section 19 of Coffee Meets Bagel's Terms of Use states that the user, by accepting the terms of service, waives their right to litigation.<ref name="tos">[https://coffeemeetsbagel.com/tos "Coffee Meets Bagel Terms of service"] accessed 29 Jan 2025, [https://archive.ph/3LI8i archive] via archive.today on 6 Sep 2024, [https://web.archive.org/web/20250129121617/https://coffeemeetsbagel.com/tos archive] via archive.org on 29 Jan 2025</ref> In particular the terms of service prohibit costumers from participation in any kind of class action an limits claims to the costumers individual capacity. In addition prior to any action, the terms of serice stipulate that a "pre-demand notice" be physically mailed to Coffe Meets Bagel offices that has to meet certain criteria.
 
<gallery>
File:Coffemeetsbagel-section19e.png|Portion of section 19 of Coffe Meets Bagel TOS, class action waiver|alt=A screenshot of section 19 of the terms of service outlining waiving of the right to class action by customers
File:Coffemeetsbagel-section19c.png|Portion of section 19 of Coffe Meets Bagel TOS, pre-demand notice|alt=A screenshot of section 19 of the terms of service outlining the  pre-demand notice requirement for litigation
</gallery>
 


The [[Forced arbitration|forced-arbitration]] clause was added in March 2024, shortly after Coffee Meets Bagel changed how its premium subscription worked (in December 2023) to deny refund requests to users who were past a 30-day refund period{{citation needed}}.
The [[Forced arbitration|forced-arbitration]] clause was added in March 2024, shortly after Coffee Meets Bagel changed how its premium subscription worked (in December 2023) to deny refund requests to users who were past a 30-day refund period{{citation needed}}.