Brilliant: Difference between revisions
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{{Incomplete}}{{InfoboxCompany | {{Incomplete}}{{ToneWarning}}{{InfoboxCompany | ||
| Name = Brilliant | | Name = Brilliant | ||
| Type = Private | | Type = Private | ||
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Brilliant automatically renews user subscriptions without active user acceptance. Thus, customers who have lost interest in the service and have otherwise forgotten about it may be caught by surprise when they receive a charge at the start of a new subscription cycle. The annual subscription cycle also tacitly assumes that users want to use the service uninterrupted for a full year, which ignores use-cases where customers may want only to study at a particular time of the year. | Brilliant automatically renews user subscriptions without active user acceptance. Thus, customers who have lost interest in the service and have otherwise forgotten about it may be caught by surprise when they receive a charge at the start of a new subscription cycle. The annual subscription cycle also tacitly assumes that users want to use the service uninterrupted for a full year, which ignores use-cases where customers may want only to study at a particular time of the year. | ||
When Brilliant lowers its prices, existing customers will still be charged the previous higher prices on renewal, though they are protected from price increases by the same policy:<blockquote>User's subscription to the Service will continue indefinitely until cancelled by User (via the cancellation mechanisms provided on the Site). After User's initial subscription period, and again after any subsequent subscription period, User's subscription will automatically continue for an additional equivalent period, at the price User agreed to when subscribing.</blockquote>By using the service, the user is automatically opted in to the automatic renewal, and there is no option to not agree to it:<blockquote>User agrees that User's account will be subject to this automatic renewal feature.</blockquote>Subscription itself | When Brilliant lowers its prices, existing customers will still be charged the previous higher prices on renewal, though they are protected from price increases by the same policy:<blockquote>User's subscription to the Service will continue indefinitely until cancelled by User (via the cancellation mechanisms provided on the Site). After User's initial subscription period, and again after any subsequent subscription period, User's subscription will automatically continue for an additional equivalent period, at the price User agreed to when subscribing.</blockquote>By using the service, the user is automatically opted in to the automatic renewal, and there is no option to not agree to it:<blockquote>User agrees that User's account will be subject to this automatic renewal feature.</blockquote>Subscription itself authorizes Brilliant to periodically charge customers' credit cards on automatically renewal, again including undisclosed additional taxes:<blockquote>By subscribing, User authorizes Brilliant to charge User's credit card, debit card or other payment method at such time and again at the beginning of any subsequent subscription period, including any sales or similar taxes imposed on User's subscription payments.</blockquote> | ||
===Refunds=== | ===Refunds=== | ||