Federal Communications Commission: Difference between revisions
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==Current regulations relevant to consumer protection== | ==Current regulations relevant to consumer protection== | ||
* | *'''Truth-in-Billing Rules''' (47 CFR § 64.2401):<ref>https://www.ecfr.gov/current/title-47/chapter-I/subchapter-B/part-64/subpart-Y/section-64.2401</ref> Ensures that telecommunications bills are clear, accurate, and not misleading, protecting consumers from hidden fees, unclear charges, and deceptive billing practices. | ||
*'''Slamming and Cramming Rules''' (47 CFR § 64.1100 and 47 CFR § 64.1200):<ref>https://www.ecfr.gov/current/title-47/chapter-I/subchapter-B/part-64/subpart-K/section-64.1100</ref> Prevents unauthorized switching of telecommunications service provider and unauthorized charges to phone bills. | |||
*'''Telephone Consumer Protection Act''' (47 U.S.C. § 227):<ref>https://www.fcc.gov/sites/default/files/tcpa-rules.pdf</ref> Requires prior consent for automated calls and prohibits unsolicited advertisements. | |||
*'''Robocall and Spoofing Rules''' (47 CFR § 64.1600):<ref>https://www.ecfr.gov/current/title-47/chapter-I/subchapter-B/part-64</ref> Requires callers to obtain consent before making robocalls and prohibits misleading caller ID information. | |||
*'''Do-Not-Call Registry Rules''' (47 CFR § 64.1200 et seq.):<ref>https://www.ecfr.gov/current/title-47/chapter-I/subchapter-B/part-64</ref> Allows consumers to opt out of receiving telemarketing calls. | |||
*'''Net Neutrality Rules (Open Internet Order)''' (47 CFR § 8.1 et seq.):<ref name=":0">https://www.ecfr.gov/current/title-47/chapter-I/subchapter-A/part-8</ref> Ensures that internet service providers (ISPs) treat all internet traffic equally without blocking, throttling, or prioritizing certain content. | |||
*'''Broadband Transparency Rules''' (47 CFR § 8.1 et seq.):'''<ref name=":0" />''' Requires ISPs to disclose accurate information about their services, including speeds, fees, and data caps. | |||
*'''Broadband Consumer Privacy Rules''' (47 CFR § 64.2001 et seq.):<ref>https://www.ecfr.gov/current/title-47/chapter-I/subchapter-B/part-64/subpart-U</ref> Requires ISPs to obtain opt-in consent before sharing sensitive consumer data. | |||
*'''Consumer Complaint Process''' (47 CFR § 1.711 et seq.):<ref>https://www.ecfr.gov/current/title-47/chapter-I/subchapter-A/part-1/subpart-E</ref> Provides a mechanism for consumers to file complaints against telecommunications providers. | |||
==See also== | ==See also== |